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Canterbury Gardens

1457 3rd Ave, Longview, WA 98632
8.6
Review Score
28 reviews

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Anonymous - Child of resident/client
4.0
Review for Canterbury Gardens

I have nice things to say. For me it was close so I could stop and check on her every day. I got to know staff by name. I would recommend yes. I think that mom received a good quality of care. They often did seem understaffed. Sometimes this was due to challenging residents. Some needed more care than others in the memory care wing. I think mom was one of the easier residents. Staff seemed to like her very much.... Read more

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About the facility Canterbury Gardens

Tucked away on the banks of the Cowlitz River, Canterbury Gardens is a thoughtfully built memory care community offering a serene environment where residents and visitors can unwind. The community sits among a variety of gorgeous flowers, trees, and hedges so residents can enjoy strolling the walking paths while taking in the natural beauty of the lush gardens.

In close proximity to the community, residents have an abundance of restaurants, shops, and parks to explore. Plus, there are several medical facilities nearby to help ensure medical care is never far from reach. The surrounding area offers many amenities — as does the community itself. Residents enjoy spending their leisure time relaxing in the elegant living rooms, community sunroom, on-site salon, and more. They can even join fellow residents for regularly scheduled events.

As a Koelsch community, Canterbury Gardens believes that memory care shouldn’t be an afterthought — it should be the only thought. Their memory care approach focuses on four techniques — gaze, speech, verticality, and touch — that promote a holistic ethos of care for each resident. These techniques are reflected within the community’s intentional design and within the Live WellⓇ program which is built to help individuals with dementia connect...

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Senior Living Options Offered

Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Canterbury Gardens is a community within Koelsch Senior Communities properties. See all Koelsch Senior Communities communities.

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Amenities at Canterbury Gardens

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegan
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Transportation at Cost

Pets

Weight limit 16-20lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Barber Shop

Recreational areas

Arts and Crafts Center
Raised Garden Beds

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Languages spoken

English

Activities

Devotional Activities On-Site
Other Religious Services
Art Classes
Cooking Classes

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Review Score
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Reviews
for Canterbury Gardens

Write a Review

8.6

Review Score

Review Score

28 reviews

8.6

Out of 10


5 star

65%

4 star

29%

3 star

0%

2 star

4%

1 star

4%

28 reviews

A Place for Mom has scored Canterbury Gardens with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Canterbury Gardens has 28 reviews with an average "overall experience" of 4.3 out of 5.

How we score communities
Cleanliness

4.4

Friendliness

4.6

Meals & Dining

3.9

Care Services

4.4

Activities

4.2

Staff

4.6

Value for Cost

4.3

Overall Experience
18
8
0
1
1
Date Submitted
0
1
6
Reviewer
1
26
0
0
Care Received
28
1-20 of 28 reviews
Sort by

4.0
Anonymous - Child of resident/client
Memory Care
June 19, 2024
Verified Review
Review for Canterbury Gardens

I have nice things to say. For me it was close so I could stop and check on her every day. I got to know staff by name. I would recommend yes. I think that mom received a good quality of care. They often did seem understaffed. Sometimes this was due to challenging residents. Some needed more care than others in the memory care wing. I think mom was one of the easier residents. Staff seemed to like her very much.

Read More
Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

4

Value for Cost

3

Response from Canterbury Gardens

June 21, 2024

Hi there, We are so glad that your mom is being well taken care of, thank you for your kind words.


5.0
Anonymous - Child of resident/client
Memory Care
February 28, 2024
Verified Review
Wonderful facility & staff, great atmosphere

Excellent, welcoming community in a home-like setting. Food is pretty good but sometimes cold or over-cooked. Residents & staff are friendly & helpful. Call necklace does not distinguish between life threatening emergency and routine assistance calls, & sometimes response is not immediate.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Canterbury Gardens

March 1, 2024

Hi there, Thank you for your kind feedback and helpful advice that helps us get better in our day to day activities.


5.0
Shirley O - Child of resident/client
Memory Care
January 31, 2024
Verified Review
Mom is happy!

The staff seem to genuinely love my mom. She really loves them too. She's always hugging them. And I love that they are free to hug her back. Touch is so important for dementia. They found her a roommate that is an absolute perfect fit. They are best pals and do everything together. We take her whenever we take mom. She's just become a part of our family now.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from Canterbury Gardens

February 15, 2024

Thank you for this wonderful review, Shirley! We are honored to partner with you in caring for your mom with the respect and attention that she deserves.


2.0
Sue W - Child of resident/client
Memory Care
December 9, 2023
Disappointed

I was very disappointed in the care that my mother received at Canterbury Gardens. They appear to be short staffed due to the strong smell of urine. My mother has issues with colitis and I had told the staff what foods needed to be avoided, which they claimed they did. However, I was told by a bath aid they she was having chronic diarrhea and fresh blood in the toilet. I was only told this due to being there at the right time, otherwise I doubt anyone would have contacted me about it. The food served is institutional including a lot of processed meats, overall cheap and not nutritious.

Read More
Cleanliness

3

Friendliness

4

Meals & Dining

1

Care Services

2

Activities

2

Staff

3

Value for Cost

2

Response from Canterbury Gardens

December 16, 2023

Thank you for your review. We appreciate your feedback and take all concerns seriously. We'd like to address the issues you raised regarding the care your mother received at Canterbury Gardens. Firstly, regarding the issue of being short-staffed, we want to clarify that the strong smell of urine wa s not due to a lack of staffing but rather a specific incident involving a resident. Once identified, we promptly addressed and cleaned the affected area. We acknowledge the dietary concerns you raised. At the time of assessment, we were not fully informed of your mother's specific dietary needs, and there were changes made later that we accommodated to the best of our ability. We did encounter some challenges, but we worked diligently to adjust the meal plans according to your instructions. If you have any further concerns or suggestions, we encourage you to reach out to us directly. We are committed to continuous improvement and providing the best possible care for our residents.

Read More

5.0
Tracy - Child of resident/client
Memory Care
November 14, 2023
Verified Review
Review for Canterbury Gardens

I picked it because it was close to home and one of the best places for my mother with memory care. I would recommend to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Canterbury Gardens

November 30, 2023

Thank you, Tracy, for your wonderful review of Canterbury Gardens. We are honored that we can serve your mother, as well as your family, with our specialized memory care.


4.0
TW - Child of resident/client
Memory Care
March 24, 2023
Verified Review
Review for Canterbury Gardens

Good place to care for your loved one. Sometimes they seemed understaffed. We picked this community, because not many available in our area for memory care. Good location in local home community, and the availability.

Read More
Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

4

Value for Cost

3


4.0
anonymous - Child of resident/client
Memory Care
December 9, 2022
Verified Review
Canterbury Gardens Review

Overall we have had a pretty good experience with Caterbury Gardens.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

3

Staff

5

Value for Cost

3

Response from Canterbury Gardens

December 15, 2022

Hi there, Thank you for taking a moment to share your positive experience of Canterbury Gardens with us. It warms our hearts to know that we meet your standards, but we'd love to exceed them. Feedback is essential to the growth of our community, and we would love the opportunity to learn how we can better your experience. Please feel free to reach out to our community at any time. Thank you.

Read More

5.0
Scott - Child of resident/client
Memory Care
October 3, 2022
Verified Review
We would recommend

Canterbury Gardens has been a really great experience so far, the community is very clean and the staff members are very friendly. We have not had experience with the meals and dining ourselves but he seems to be really happy. He does not always participate in the activities but he does enjoy when they take him outside to walk around. Overall the value is worth it, he is happy and we would recommend this community to other families.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5

Response from Canterbury Gardens

October 7, 2022

Scott, We appreciate you sharing your positive experience with Canterbury Gardens Memory Care Community. We aim to provide our residents with the best Distinctive Memory Care anywhere and are happy to know that we are providing exactly that for your loved one. Thank you for your recommendation; it means so much to us.


5.0
Linda S - Child of resident/client
Memory Care
February 18, 2021
Verified Review
A good place for a loved one!

Overall we love the Canterbury Gardens community. We are very comfortable knowing the fact that our loved one is there being well taken care of and is safe.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Child of resident/client
Memory Care
January 26, 2021
Verified Review
Given the Circumstances This Was The Best

They are very nice.

Cleanliness

3

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Memory Care
September 7, 2017
Verified Review
No Complaints

The community helped me out when my wife was here as a resident. She had a good experience for the time that she was living at the Canterbury Gardens.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Canterbury Gardens

September 21, 2017

Thank you for writing a review for Canterbury Gardens Memory Care Community. I am happy to read that our community was there for you and your wife and will send your review to our team members. If we can serve you in any way, we would be grateful if you would call Nick, our Executive Director.


5.0
Dana Yeaman - Loved one of resident/client
Memory Care
December 20, 2016
Thank You Thank You Thank You

My dad has early onset Alzheimers and has been at The Gardens for almost a year. At first he went during the day while I worked and he just loved it so much he moved in! They are truly the best. It is clean, staff is very friendly and they really do love their residents. I can't even imagine where we would be without them. He is at the point now where he doesn't even want to come home with me! He feels safe and secure there and that just means the world to me. Thank You so much.

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Canterbury Gardens

January 17, 2017

Dana, you are welcome. We are thrilled to read that your dad loves Canterbury Gardens Memory Care Community and that he is home. We will pass your kind comments to our teams. If we can be of any further assistance, please contact the Executive Director. Thank you for allowing us to serve your dad and family.


4.5
Patti Williams - Loved one of resident/client
Memory Care
November 30, 2016
Peace of Mind

Mom has been a resident at the Gardens for the past nine months. She has gone from extremely anxious to thriving due to the amazing care she is receiving from the staff! We consider it such a blessing to see her happy, secure and comfortable in this beautiful facility. From the Administrative Staff, reception, nurses and caregivers we have found everyone extremely compassionate, not only to Mom, but our entire family. Communication is great, they keep us well informed about her medical and emotional needs, as well as activities at the Gardens. We can't thank them enough for the reassurance and peace of mind they provide for our family!!

Read More
Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from Canterbury Gardens

January 8, 2017

Patti, thank you for spending a few moments writing this review for Canterbury Gardens Memory Care Community. We love hearing these success stories and that your mom is thriving. Our number one priority is providing great care to our residents, and we will be sure to pass along your kind words to our staff. The compassion that our team offers to our residents and their family members is unique, and we are so happy to have you share those feelings with us. We appreciate your review and if we can be of further assistance to please contact the Executive Director.

Read More

3.5
Marilyn K. Schwingdorf - Loved one of resident/client
Memory Care
October 19, 2016
Nice Facility

Placing loved ones in ANY care center is difficult but 'The Gardens' is a wonderful home, The facilities are welcoming and clean, the staff is fantastic. Like most facilities, the food is not the best but acceptable. It is costly, but most care facilities are expensive. Would recommend this facility.

Read More
Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4

Value for Cost

4

Response from Canterbury Gardens

November 4, 2016

Marilyn, thank you for taking a few moments and writing this review for Canterbury Gardens Memory Care Community. We appreciate that you find our community clean and we couldn’t agree more that our staff is fantastic. Our Director of Dining Services is always trying to create a broad range of delicious foods, and we hope next time we knock your socks off. We appreciate your recommendation and please contact the Executive Director if you have any future questions or concerns.

Read More

3.5
Laura Carter
Memory Care
January 23, 2016
What I like about Canterbury Gardens

My mother is a very social person. Canterbury Gardens has been very good for her because of this. Mom has Altzimers, but she still loves to be around people. She also loves to give kisses and to nurture others. It has given her lots of opportunities to do that. Because of this, she has basically stopped obsessing about things. I use Canterbury Gardens as a day care facility for her. It works very well for me. I also have a care giver at my home frequently that help in other parts of her care. Canterbury recently did just go into quarantine because of an upper respiratory infection there. I suppose that happens to places like that. There are a lot of elderly people staying there and a lot of people come and go. So mom is quite bored right now. I look forward to being able to take her there again. I also appreciate all the activities that they attempt to keep their charges involved in.

Read More
Cleanliness

3.5

Friendliness

4.5

Care Services

3.5

Activities

5

Value for Cost

5


5.0
happy - Loved one of resident/client
Memory Care
June 18, 2015
a blessing

my mother has been at the gardens for alittle over a month, and I have been very pleased with the care and the compassion for my mother and my family. the staff is very caring, the rooms are very clean and orderly. what I appreciate the most is the time the staff will give me to answer any questions I have about my mother. they call me when necessary and always keep me up to date on what my mother is doing and how she is feeling. thank you so much gardens for your care and I thank GOD very day that my mother is in this wonderful home.

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
A loved one - Loved one of resident/client
Memory Care
April 28, 2015
Verified Review
A blessing to our family

I prayed for help for my family to be able to make the best decisions for Grandma and Papa. I feel like the Garden has been a huge part of that. It seems ever since Papa started to visit on a respite basis that the answers have come bit by bit as they have been needed. Now he lives at this lovely facility I sort of feel bad calling it a facility because it is much more than that to us all. It is Papa's home. Each of the family members are met where they are at in the process toward acceptance of our situation. The staff are well picked and seem happy at their careers and therefor exude that to the residents. Papa is the happiest I have seen him in years. I only hope we can find a place like this for Grandma that will fit her needs as well when the time comes. So we won't be concerned how she is doing on her own.

Read More
Cleanliness

5

Friendliness

5

Care Services

4

Activities

4.5

Value for Cost

4.5


5.0
Nancy Wood - Resident/client
Memory Care
April 24, 2015
Peace of Mind

After several years of bringing my husband here for respite care, I finally had to place him permanently because of falling, wandering and increased dementia. It was an easy transition since he was familiar with the people and place. He had been resistant to showering so I'd bring him in for an hour and they would shave, shampoo and shower him. It was nice to bring a scruffy old man in and go home with a happy, clean handsome guy. The facilities are beautiful, the smell is nice, the caregivers are wonderful, often joking with those who respond well to that. They tailor care to the individual. For instance my husband often fell out of bed so now his mattress is on the carpet and he is not in danger. My life has changed so much for the better, knowing he has great care. I love this place!

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Patty Fisher - Loved one of resident/client
Memory Care
April 16, 2015
Verified Review
My dad's personality is known and nurtured

My family and I are quite pleased with the care my dad receives at the Gardens. It is a the atmosphere is calm, it is a beautiful facility and smells clean. More importantly all of the staff there, know each of the residents as individuals. The residents there are always cared for with dignity and respect and as much personal touch as possible. I understand that there can be some guilt issues for people when it is time to place family members but I know I made the best choice for my dad. I am there several times a week and like what I see. I have enjoyed my visits and all of the residents as well as the staff who always make me feel welcome. I have NEVER had a communication issue at the facility. In fact, they assist us regularly in communication issues with health care providers.

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Ruth Adair - Loved one of resident/client
Memory Care
April 15, 2015
Thankful

Canterbury gardens is full of very kind staff..they have truly improved my aunt's quality of life! As well as been a huge help while we were selling her home. I would like to say thank you to Nic, Gretchen and the caregivers for all of their support and patience with our family through out this whole process. We are so thankful she is there.

Read More
Cleanliness

2.5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4


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Frequently Asked Questions about Canterbury Gardens

Canterbury Gardens offers 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Canterbury Gardens 8.6 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (360) 423-2200 to reach a resident at Canterbury Gardens.

To reach a resident at Canterbury Gardens call: (360) 423-2200



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.