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I am very happy with the care of my husband. He has had quite a time but they have continued to be very good with him. My only complaint is that the laundry keeps losing his clothes even though they are labeled with his name.... Read more
Neighboring the Cowlitz River, Canterbury Inn provides residents a gorgeous view during lunches at local eateries and breathtaking sights during walks at the Lake Sacajawea Park. This community is dedicated to helping residents lead the fulfilling retirement they desire through exceptional care and services. The beautiful, country-style community is surrounded by nature, allowing healing energy to enter the vintage interiors to provide residents refreshing comfort.
Canterbury Inn is a proud member of Koelsch Senior Communities. Koelsch is family-owned and operated and has offered signature care services to families for over 60 outstanding years. The community provides several options for the aging community of Washington, allowing for easy transition as care needs change. Options include independent living, assisted living, and memory care. Furthermore, we are conveniently located near several health care facilities, so residents can easily access additional required services.
The Canterbury Inn strives to provide the right level of care for each resident by offering a wide range of services. First and foremost, the health and well-being of each resident are prioritized. Each community offers residents three nutritious meals daily and several personalized exercise options to keep active. Each community also provides several ways to keep residents...
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9.0
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Review Score
38 reviews9.0
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A Place for Mom has scored Canterbury Inn with 9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Canterbury Inn has 38 reviews with an average "overall experience" of 4.4 out of 5.
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I am very happy with the care of my husband. He has had quite a time but they have continued to be very good with him. My only complaint is that the laundry keeps losing his clothes even though they are labeled with his name.
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Staff is amazing and the care is extremely good. I picked this community because it was close to me.
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I chose Canterbury Inn because of the looks of the facility; it was clean and bright. The virtual tour and professional attitude of the staff were great. My mom was very ill and the nursing staff, in particular were outstanding.
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I would say it's a very nice place. But the resident would say- when in Covid restrictions recently (twice in a year), the food was cold, awful, and often not what was ordered when stuck in room-and not enough outings.But nice friendly and nice residents and enjoys a few of the activities.
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It's local and a nice place.
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Since I would not be able to do this at home. That said, it's outrageously expensive but comparable to other facilities I've checked. Based on the experience we have had so far, we would recommend this community to other families.
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The staff are amazing and the director does all that he is allowed. It is frustrating the elevator in the chateau has not worked 5 times this year. It needs to be replaced. It seems that Koelsch is more interested in new facilities than keeping up the existing ones. Very frustrating if you can’t get to a doctor appointment because the elevator isn’t working. The stairs are not an option for seniors with walkers. Wry sad situation.
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Response from Canterbury Inn
October 28, 2023Thank you for your review, Carla. We take all feedback seriously and are grateful that you took the time to tell us about your thoughts. Please feel free to reach out for a more in-depth conversation with our executive director.
I highly recommend Canterbury Park. All the staff are friendly, professional and very helpful. The entire facility is well organized, maintenance and cleaning are always done on time and with a smile. The meals are excellent, served with a smile and professionally prepared. Living here is just what I looked forward to as a independent senior citizen. Residents are friendly and there is much activity, both planned and spontaneous. I am impressed with the all the staff from the director to the maintenance and housekeeping folks. They are indeed friendly, helpful and professional. Thank you all.
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Overall experience 4+. We haven't used the nursing care as is starts at [fee removed] /month for each person & they couldn't guarantee showering in evening. So I do their med set up & assist with bathing. Seemed a bit steep for their price! Food has been constant problem. Usually is cold, or not great. But overall, my parents are happy there. My dad suffered a small stroke a few weeks ago and they responded quickly & appropriately. We were with him when it happened, thankfully. Bus service is great, drivers are very friendly. Apartment is wonderful and we'll set up for wheelchair.
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If you can afford it I would recommend you go for it. This is a lovely place to live and they will take care of all of your needs. Once you get past the front desk you are all set. The staff communication with the family could be better. One of the Director could have been better during our stay, as they didn't seem to be proactive in communication, caring, or doing anything with the job. The other Director seemed to be at the top of their game and willing to help the family. There were three meals a day and options for the residents to choose from. The food was excellent.
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All of the staff were helpful, cordial and positive. My Mom had dietary restrictions, that Canturbury addressed with little problem. For the price and level of service, everything was excellent.
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My mom really likes this community. She really enjoys the food served, the residents receive 3 meals a day, they are very accommodating to my loved one. The communication with the staff is good but could be a little better. The community activities are bingo, they have an exercise program and many more. My mom seems to really like the social aspect of this community.
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Canterbury Inn was great and the Liasons was a great person people. But my Dad is what they consider Medically Complex. This facility's RNs felt that my Dad would require a lot of attention/monitoring. They felt he probably would be better served in Skilled Nursing and not their facilities. Weird part is they never even met with my Dad for a assessment. This was just them reviewing his medical records. So it's not that I didn't choose them. They just told me no thanks!
Read MoreThis community was not quite as good as the main community that I went with. My main choice just stood out too much for me to go with the other.
Response from Canterbury Inn
November 16, 2021Myron H, Thank you so much for the positive review about your short time at Canterbury Inn! At our community, we strive to create the most loving and nurturing community we can — a true home to our residents. We want to thank you for your for touring our community and are excited to incorporate new feedback so we can continually raise the bar of senior living. If there is anything our team can do, please always feel free to reach out to us!
I would recommend the community to others for their loved ones. They were very accommodating for the family and the residents. The staff were very friendly. They assisted in staying in the guidelines during COVID, and keeping our loved one safe.
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Response from Canterbury Inn
November 10, 2021Thank you so much for your positive review! At Canterbury Inn, our residents' safety is our top priority. Receiving your 'seal-of-approval means everything to us. Thank you for taking the time to share how our community impressed you. It means a lot to us. Thank You!
We toured the community and the tour was good. It was just not a place I would like to live.
Response from Canterbury Inn
November 10, 2021MF, Thanks so much for the positive review about your short time with us! We appreciate you taking the time to visit our community and wish you the best of luck finding a community that fits you best!
Canterbury Inn has been absolutely wonderful. The staff members here have been honest and caring. It has been a totally different experience than what we had at his previous facility. They were totally prepared for his Alzheimer's and the care here needed and we were lucky to find this place. I would absolutely recommend to others.
Read MoreA little to steep for our budget with no pay down to Medicaid. Would prefer to not go to Longview if we don't have to.
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I looked into this place for my mom. What I found first was how welcoming the staff are. From that first call in, they listened to what I was looking for. It was a hard time for my family but they helped us.
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I have been in the Canterbury Inn many times visiting. It is such beautiful place. Seeing the people that live there, you can tell staff care for them. The staff are friendly and smiling. They have really worked hard during this hard year we have been in. I can't wait for them to have their Bazaar again. I would love to live here.
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See what the neighborhood has to offer and what’s nearby:
Canterbury Inn offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Canterbury Inn 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (360) 425-7947 to reach a resident at Canterbury Inn.
To reach a resident at Canterbury Inn call: (360) 425-7947
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.