Canterbury Inn

I am very happy with the care of my husband. He has had quite a time but they have continued to be very good with him. My only complaint is that the laundry keeps losing his clothes even though they are labeled with his name.

Staff is amazing and the care is extremely good. I picked this community because it was close to me.

I chose Canterbury Inn because of the looks of the facility; it was clean and bright. The virtual tour and professional attitude of the staff were great. My mom was very ill and the nursing staff, in particular were outstanding.

I would say it's a very nice place. But the resident would say- when in Covid restrictions recently (twice in a year), the food was cold, awful, and often not what was ordered when stuck in room-and not enough outings.But nice friendly and nice residents and enjoys a few of the activities.

It's local and a nice place.

Since I would not be able to do this at home. That said, it's outrageously expensive but comparable to other facilities I've checked. Based on the experience we have had so far, we would recommend this community to other families.

The staff are amazing and the director does all that he is allowed. It is frustrating the elevator in the chateau has not worked 5 times this year. It needs to be replaced. It seems that Koelsch is more interested in new facilities than keeping up the existing ones. Very frustrating if you can’t get to a doctor appointment because the elevator isn’t working. The stairs are not an option for seniors with walkers. Wry sad situation.

I highly recommend Canterbury Park. All the staff are friendly, professional and very helpful. The entire facility is well organized, maintenance and cleaning are always done on time and with a smile. The meals are excellent, served with a smile and professionally prepared. Living here is just what I looked forward to as a independent senior citizen. Residents are friendly and there is much activity, both planned and spontaneous. I am impressed with the all the staff from the director to the maintenance and housekeeping folks. They are indeed friendly, helpful and professional. Thank you all.

Overall experience 4+. We haven't used the nursing care as is starts at [fee removed] /month for each person & they couldn't guarantee showering in evening. So I do their med set up & assist with bathing. Seemed a bit steep for their price! Food has been constant problem. Usually is cold, or not great. But overall, my parents are happy there. My dad suffered a small stroke a few weeks ago and they responded quickly & appropriately. We were with him when it happened, thankfully. Bus service is great, drivers are very friendly. Apartment is wonderful and we'll set up for wheelchair.

If you can afford it I would recommend you go for it. This is a lovely place to live and they will take care of all of your needs. Once you get past the front desk you are all set. The staff communication with the family could be better. One of the Director could have been better during our stay, as they didn't seem to be proactive in communication, caring, or doing anything with the job. The other Director seemed to be at the top of their game and willing to help the family. There were three meals a day and options for the residents to choose from. The food was excellent.

All of the staff were helpful, cordial and positive. My Mom had dietary restrictions, that Canturbury addressed with little problem. For the price and level of service, everything was excellent.

My mom really likes this community. She really enjoys the food served, the residents receive 3 meals a day, they are very accommodating to my loved one. The communication with the staff is good but could be a little better. The community activities are bingo, they have an exercise program and many more. My mom seems to really like the social aspect of this community.

I would recommend the community to others for their loved ones. They were very accommodating for the family and the residents. The staff were very friendly. They assisted in staying in the guidelines during COVID, and keeping our loved one safe.

A little to steep for our budget with no pay down to Medicaid. Would prefer to not go to Longview if we don't have to.

I looked into this place for my mom. What I found first was how welcoming the staff are. From that first call in, they listened to what I was looking for. It was a hard time for my family but they helped us.

I have been in the Canterbury Inn many times visiting. It is such beautiful place. Seeing the people that live there, you can tell staff care for them. The staff are friendly and smiling. They have really worked hard during this hard year we have been in. I can't wait for them to have their Bazaar again. I would love to live here.