Canterbury Inn

My mother has enjoyed living at Canterbury Inn for the past 7 years. After investigating all the retirement homes in our area, we concluded this one was the best. Comfortable apartments, well-maintained, a lovely spacious dining room with 3 meals a day provided, nursing staff available 24 hr a day for any emergent situations, wonderful senior activities programs. All this factored into Mom’s initial decision to reside at Canterbury. But what I have learned since then and what is most important to me is the caring, warmth and thoughtfulness of all the staff towards my mom. I have complete confidence that my mom is safe and well cared for. In my interactions with the staff, they are always patient with both my mom and myself, obviously caring, go out of their way to help, conscientious. As a retired nurse, I appreciate when medical related issues have occurred with my mom the staff has responded quickly and accurately assessed the situation, giving me confidence and peace of mind.

Never use this place for your loved one....this place is all smiles and hugs....untill you decide to not use them. Then they are the rudest people you could meet ....They have a horrible admin that will allow there emplyees to make unfounded claims without even knowing who the tennant even is.....when your staff looks like a homeless person what does that say about your place.......we regret even having our loved one stay a day at that place.

This is a very beautiful facility. Quiet rooms. Several gathering places and activities for the residents. The people are friendly and caring. Overall my Mom is happy there. They have weekly housecleaning service. They check on the residents daily. The van service to get them to doctor appointments has been very good. I wish I could give this place a 5-star rating for these reasons. But I cannot for a few glaring inadequacies. First is the food. It had improved some for awhile, but has gone down hill again. They even put in a new kitchen, but without a qualified chef, the food is mediocre at best. Not what you would expect from this type of place. The residents complain a lot amongst themselves, but don't voice it as they feel it wouldn't help. They have been served both over and undercooked dishes like: raw cornbread, raw chicken, and hockey puck meatloaf and hamburger patties, along with tasteless foods. Slightly cooked broccoli is a favorite for them to serve which those on certain medications should limit. It would help if it was soft enough to chew. The second issue has been medication administration. My mom has had 6 errors in her [Removed] administration that we have caught in this last year. So far, thankfully, there have been no ill consequences. The leadership has appeared interested in correcting problems when brought to their attention and have made some changes, but I do not feel very comfortable yet.

My 98 year old father spent the last 2 1/2 years of his life in Canterbury Inn. The last 6 months were under Hospice care with CI nursing staff working hand-in-hand with the hospice nurses. Every person working at CI was so caring and attentive to Dad's needs and kept him so comfortable to the very end. Family was always kept informed and we can't praise Canterbury Inn enough. Thank you for Dad's outstanding care.

From what I saw they community did fine for the short time he stated there. They gave him good care from what I saw. They did best they could for him.

We are happy with the care that is received here.. The staff ae caring and attentive and we find them to be amazing. The menu is wonderful and a good variety. They have help with some paper work The community is beautiful. They have activities for the residents to enjoy. We would recommend this community for families looking for good care and a nice value for a loved one.

We are very happy with the care that my mother in law is getting here. The staff is very caring and respectful. The community is clean and she is happy here. They do have activities for her to join and stay active. We like knowing that she is in excellent care and would recommend this care here to other families.

This is a nice community for my father. The staff is taking excellent care of him. He is pleased with the food and the variety of meals. Activities are offered to those who want to participate. I would recommend this to other families for great care.

Great place! Everyone is very welcoming, very clean, good food too. Excellent care by the staff with the whole transition.

My mother is alone for the first time in her life. The staff has been helpful to her, and also to me. She is getting the stimulation that she needs by having other people around. She has meet a couple of ladies that are becoming friends. Would I do this again? I would say Yes.

My father is in your facility and is very happy there. response for help of any kind is quick and efficient. Clean facilities, wonderful attitudes, well attired staff.

After seeing a commercial on TV called " A Place for MOM " I contacted them and spoke with Grace, she was so helpful in my search for assisted living for my mother. Grace gave me contact information for all the facilities located in the Longview/Kelso area. The Canterbury Inn was one of the facilities she directed me to and there I made contact with Kris, she took my husband and I on a tour and gave us all the information we needed. We were so impressed with the facility and it's employees, the beautiful areas and the very nice apartments. We took mom for lunch and to see how she liked it and she will be moving in shortly. We cannot thank Grace and Kris enough for making this emotional journey with us. I feel The Canterbury Inn is going to be a wonderful home for my mother. Thanks again.

It was unbelievable that we found a place that my family and I felt so good about moving my dad in to. The warm atmosphere and endless social rooms and activities were fabulous but nothing compared to the pleasant helpful staff. Kudos to Kris who made every move in stumbling block a small pebble. We couldn't have done it without her help in finding funds through the VA. Thanks to all the loving, kind staff.

The reason we chose Canterbury Inn, Longview WA because the facility had a clean smell and very well kept. The staff is very skilled and even though my father is not happy he is getting the right care and support. We do recommend Canterbury

We loved it! I think it would have been better than where we are, but it was just too expensive. Annette was awesome, and just so supportive for us. She was just the best person I talked to. I would recommend it for anyone who can afford it.

I thought it was very clean and very nicely done. They are enjoying the food. They seem to happy with the value, and the pricing. They liked the food arrangement here, and they liked the overall environment. As of yet there isn't really anything that needs to be improved or done better that I have seen.

It’s a rough transition. The food is acceptable, but my loved one liked it a lot when she first moved in. There are activities. There is an outside area where people can go. Most of the time the staff responds quickly. The Canterbury has more staff than some of the other communities we toured.

KOELSCH Family = Assisted Living Too large - long halls - I don't think the "less active" side is the side for Mom - need to look at other side.