Canopy of Duval Station

New facility. Young energetic staff. Apartments have plenty of room. My parents are in memory care, so it's not so much about the amenities. Everything is taken care of: meds, meals, PT, laundry.

The staff has been very attentive to my mother's needs. They have made every effort to make her comfortable and feel at ease. We are able to communicate with them on a regular basis to inquire about my mother's health and we'll being. The whole family is satisfied with the care she is receiving.

The most friendly staff ever. We are beyond pleased with the service and staff. I chose them for my father because they were genuine and truly cared about their residents.

Canopy seems to be a lovely place and my mother in law is settling in. Lots of activities all the time. Staff is very courteous and helpful. Care is very personalized.

My experience with Canopy of Duval Station has been good. They were in the process of making some changes, but they have been keeping families informed and that is greatly appreciated. Overall, it is a wonderful facility.

The Canopy at Duval Station may appear real shiny at first glance but as we all know looks can be deceiving. The very same “memory care” facility that LOST my grandfather months ago recently kicked him out in the middle of the night (without any warning) for exhibiting the characteristics of a typical dementia patient. Their staff member lied about the incident and it wasn’t until the family insisted on seeing video proof that the truth was brought to light. Please, if you are considering trusting The Canopy with the care of your loved one, be very leery and watch for red flags so you don’t have to endure the same heartache my family has.

I guess trying to find the right fit. Meaning size of the facility, (number of residents, staff to resident ratio), location to outside businesses (grocery store, shopping, restaurants) if family wanted to take their loved one for an outing, or if the facility took residents to grocery or to Walmart etc.). What type of care level their family member needs (help with medicine, bathing, dressing, etc.) Need to clarify some remarks. Since staff turnover, has been inconsistent with laundry and cleaning of apartments. When head chef quit, was hard for remaining staff to provide same level of quality, but consider it a learning curve while new chef gets settled in. The activities director is really good and engages the residents as best she can. Wish there were more options for group exercising. My brother has Parkinson's so movement and exercise are key to maintaining flexibility and strong muscles. Any time I have concerns or questions, they are responded to quickly and I think we have developed a good working relationship. Hope this helps. I have no prior experience in assisted living.

It is a very good community and I highly recommend it. The staff is very easy to talk with. They answer your questions, and they say they give the people a lot of love and take real good care of them.

Was drawn to this place while was being built. One the first thing I liked , was the design that [name removed] show us . Awesome and very inviting and warmth. My spouse was in UF with severe Covid-19 and I had it also. We realized that we had to make some decisions fast, I the first time I saw it ,I knew it will be my future home. I made the deposit and we are so excited about this new adventure… Really love the place!!