Cadence Chandler by Cogir

Our experience with the care was very bad. They were inconsistent in their billing practices. They did not offer what they advertised. I could not get the help we needed for her daily activities such as dressing and bathing I had to higher outside help to just get the bare minimum done. the management was not helpful. They could not follow thru with anything they promised. We moved her a few months ago

Cadence of chandler is a great place. Everyone is so kind and they really care about their residents. My FIL now resides here and is happier than we have ever seen him since moving him here from Missouri. The facility is very clean and the cafeteria has really good food. The amenities are so many. Plenty of activities to participate in if you choose to. We are very happy with Cadence and know we chose the right place.

After a rough start here, she has settled in pretty well. The consistency of her caregivers helps. Her dementia is advancing and we will be needing to do something different soon. She is on the waiting list for memory care here.

It's the nicest place we found in town. it's new, clean, well run and so many amenities! the only comparable place was $400 more a month and felt a little run down... we would highly recommend Cadence.The $[removed] a month places felt like nursing homes - for $[removed] month more it's leaps and bounds better.

Cadence is a great community. A few specific things that I'm thinking of: The pool is lovely and has a special chair to help someone get into it. Caregivers respond to family questions quickly, are very kind, and they even help my dad in memory care FaceTime with me. The independent living apartments have nice outdoor space for my mom to have plants and bird feeders.

I would recommend Cadence, but communication between faculty and myself is not good. No return phone calls has been disappointing. The meals are good. The facility is very nice. Housekeeping is fine. Health aide response time and reliability is disappointing.

Overall, the experience has been great so far. I would recommend more staff in the dining area. It takes too long to get waited on. I would recommend the facility to others, I have already.

We've had a hard time getting what was advertised - such as daily trash emptied, linen service, 1-2 loads of laundry a week- basically all we're getting is medication 2 times a day I would not recommend them if someone needs real assistance- I have met with the Director to address this and not much has happened to get it corrected- Everyone has been very nice and my mom is happy with her location in the building- so we won't do anything currently

I would recommend it to a friend. I picked this community, because of the overall look, feel and location

Cadence Chandler is not a facility, it's truly a community. The staff is warm, attentive, and thorough. They encourage resident's participation in activities and frequently assist my grandmother to events, such as chair yoga, that she wouldn't attend if it was left up to her. Medically, everything she has needed that we have discussed with the staff has been done. They are true to their word. My grandmother has Parkinson's and requires frequent medication rounding and additional rounding during the day and night for assistance with activities such as toileting, dressing/undressing, transferring etc. The staff has rounded every day and night at the time intervals we established together. The rooms are spacious and well laid out, making it easy for my grandmother to maneuver her walker. Her room and the facility are always very clean and bright. The common areas are well kept, cleanliness is a priority. The dining room is set up restaurant style with open hours of dining all day. Cadence provides a menu style ordering and dedicated servers for each section. The meals are fantastic. My grandmother loves them and so do we. We frequently refer to the dining room as a cruise ship like atmosphere where all the residents and staff are waving at each other from across the way, conversing over their meals, and stopping table to table to chit chat. Besides the dinning room, they also have a Bistro and Pub to get snacks and drinks. Cadence provides daily/monthly activities that are fun and diverse. Ranging from painting, core and strength training, chair volley, happy hour, museum tours, baseball games, and many more. This month there is a Luau with cocktail hour. Additionally, Cadence offers a Parkinson's program. They have a Physical Therapist and a gym where they have the residents focus on their specific needs and group exercise. We've never found a place that provided this type of service. At Cadence Chandler, the staff is always visible and friendly. The staff provides an environment of care and support that has answered our prayers.

The staff are very kind and sensitive to the difficulties of moving elderly parents. They answer calls promptly. The compassion that they show has made me feel really good about selecting Cadence. The facility is lovely, bright and clean. Residents went out of their way to greet my parents on move in day. Dinner was provided for our family on move in day and it was great. I truly feel my parents are in a wonderful community.

It's been mostly positive. The only negatives is: They have struggled keeping enough employees in housekeeping and my parents apartment has been missed or skipped some weeks. In the dining room, they could use more servers. Sometimes its a bit of a wait. I would absolutely recommend. The facility itself is beautiful. The staff is great, it's new just one year old, so it's nicely decorated and they have a variety of activities daily for residents. They have a bar, theatre, art, and gym. Transportation is also available.

Our loved one does bell choir, goes to church, has done astronomy nights, lots of family events, but my favorite thing is their live music and pub night they bring in great singers

I think it's ok for moderate to severe Alzheimer's/dementia but not a place for beginning stages. Place is really nice but need to spend money on residents than new accessories!! I wish I would have checked out places that take in consideration of stages of dementia/ Alzheimer's.... so when interviewing people looking that would be helpful as I know there are some places that have different areas for different stages.

We love Cadence Chandler! So far all of the staff has been very good. I usually get a response very fast if I have any questions. The food is very good, especially compared to the last place my loved one was at. It's served hot, and they have a big selection on the menu, which varies from month to month. Service can be a little slow due to the times (staffing issues everyone is experiencing), but nothing major.

It is a beautiful place with wonderful staff!

I would say the people there are the nicest people have and gone the extra mile which is greatly appreciated. We live far away and couldn't ask for a better place for our loved one's to be at. They have exceeded all expectations and have been wonderful!

Cadence Living Chandler is best LUXURY living for active, independent, assisted living and memory care adults in the BEST Phoenix area city of Chandler.