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Our family needed to relocate my father from his own condo and find a place near me in Phoenix. The moment I walked in and met the director of sales [name removed] and nurses [names removed]. It was the place for Dad. He was moved in for the super fun New Year Eve party. The people who work here take pride in what they do. Make this a home for all residents. Dad has a beautiful 1 bedroom and he cares for all the staff. There is a sense of team work to note this is a fun safe, clean, home for residents and guests.... Read more
Experience engagement and an unmatched care experience when you reside at Brookdale North Scottsdale. Here, staff members are equipped to assist with a variety of personal care needs, providing memory care and assisted living services. From managing medications, to providing direct assistance with bathing, dressing, and grooming, we strive to simplify daily routines while preserving residents’ independence.
We understand each person is unique and may require specific care services, as well as tailored meals and activities. This is why we offer personalized care plans designed to match each resident's budget and needs. Here, you decide how much care you want, which also prevents you from paying for services you don’t need. Say goodbye to hidden fees and say hello to quality care you can count on. For residents in memory care, additional services are offered to help ensure safer living. From dining and mobility assistance, to daily check-ins, you can find peace of mind knowing a helping hand is never out of reach. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies. Residents can also let go of cumbersome chores like home maintenance, housekeeping, and even driving — our concierge can arrange assistance...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
Devotional Services Onsite
Indoor Common Areas
Meals Provided
Outdoor Common Areas
Vegetarian
4.4
4.5
4.1
4.2
4.3
4.4
4.2
Our family needed to relocate my father from his own condo and find a place near me in Phoenix. The moment I walked in and met the director of sales [name removed] and nurses [names removed]. It was the place for Dad. He was moved in for the super fun New Year Eve party. The people who work here take pride in what they do. Make this a home for all residents. Dad has a beautiful 1 bedroom and he cares for all the staff. There is a sense of team work to note this is a fun safe, clean, home for residents and guests.
5
5
5
5
5
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5
Great first 6 weeks in this facility! Front desk is so welcoming and friendly! All leadership is extremely friendly and very responsive! Great customer service!
5
5
4
5
No data collected
5
5
Experience is very good, no disappointments. I enjoy the various activities, especially the exercises that helped me gain strength to move around better.
5
5
3
No data collected
5
5
5
The staff on weekdays is exceptional and are people-oriented. They communicate well and keep the facility clean. the relationships are great and everyone does a good job of engaging the residents. I'd like to see a better system of communicating with my dad by phone. There is only one phone near the nurses station and out-of-town relatives have trouble trying to reach my dad.
5
5
4
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4
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4
Crew here is fantastic! Activity director is really dedicated to her job. Personality alone!
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5
4
5
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5
I would say that, like everywhere else, Brookdale is understaffed and people are overworked but trying their best to keep up. I believe marketing people should be more truthful about that as promises were oversold. Every employee works hard but you can tell they are short staffed and that some new employees are still learning their jobs. My parents had lived in Scottsdale before, so thought they would enjoy returning. Showers seemed safer than other places. Central air and heat, some places had floor units that were noisy and hearing aides would pick that up and be a droning sound in their ears. Some places had pretty dated looking cupboards, countertops, etc. Brookdale was pretty close to me and my sister.
5
5
4
4
4
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3
I would tell a friend, it's a wonderful place and caring people is what makes it so wonderful.We loved Brookdale. We picked this community for the memory care unit.
5
5
5
5
5
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5
Based on the experience we have had so far with Brookdale North Scottsdale community is that they are understaffed and coldly provide services to residents in need. The staff was stressed and over worked. I was told that they would customize care based on the needs of the resident. They meticulously documented these for my dad, and then charge me for them - and then they didn't perform them. They stress understaffed and over charge. My beloved father passed away within 15 days of moving in
4
2
2
1
2
2
3
Response from Brookdale North Scottsdale
September 18, 2023We take your comments seriously and are committed to providing quality care and services to our residents. We have reviewed your comments, and are unable to verify the incidents mentioned. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Simply wonderful and amazing staff.
5
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5
I have fortunately been given many smiles since I have been here. I love how they go out of their way for kindness and care.
5
5
5
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5
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5
During my tour, I knew I was going to really like being here, but I could never have anticipated how much I absolutely LOVE this place- and the people! They are wonderful.
5
5
3
No data collected
4
5
3
I regret ever choosing Brookdale North Scottsdale. The sales guy was over the top amazing and once we were in there, nothing was what was promised. I had a terrible experience since I moved my loved one in there. They had so much turnover and for awhile I didn't think they would make it. So many people moved out. I can't move my loved one again so they are stuck there. Recently, they had another turnover and it looks like they are making changes. The problem is they raised the rent on the first of the year when they had no right with the short staff, safety problems, etc. Now they are doing better but just in time for another raise in 5 months. It has been rough but I'm hoping for permanent changes with big improvements. I can see they are doing things that should have been done long ago!
4
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2
1
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3
1
Response from Brookdale North Scottsdale
November 7, 2023We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
The first year my mom was there I would have given almost all 5's. But then they changed both leadership and staff what felt like every other week. The care definitely devolved and they got way understaffed. During the week before my mom's death. Someone cut her hand badly (she was in memory care and no access to be able to do to her self). I believe it was a defensive wound as they stole her ring which was only on her finger still because it was impossible to get off due to RA and knuckle changes. She hadn't been able to get it off in years. It was really upsetting and I know it happened there because she had it on in a picture there and then not the night I had to take her to the hospital. She had not left in between. It felt like a very hurtful thing to our family as she was dying and had no memory to tell me what happened. Brookdale did an investigation but couldn't tell me who did it. The house manager was amazing and I loved many of the long term staff. Those that were long term loved my mom well. I was very happy the first year and would have highly recommended then but not now.
5
5
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4
Response from Brookdale North Scottsdale
July 17, 2023We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
It's very nice. People are very nice, and we have a lot of activities. The food is really good.
5
5
5
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5
I like it here.
5
5
5
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5
A very nice place to live.
5
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5
Come live here! I like it here and you will too.
5
4
5
5
3
5
5
Pleasant
4
5
3
4
3
5
4
Very good!
4
5
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4
See what the neighborhood has to offer and what’s nearby:
Brookdale North Scottsdale offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Brookdale North Scottsdale has received an average review rating of 4.3 based on 95 reviews. See all reviews.
Call (480) 948-6950 to reach a resident at Brookdale North Scottsdale.
To reach a resident at Brookdale North Scottsdale call: (480) 948-6950
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.