Brookdale Norman

Staff are friendly. The facility is a bit dated. They could improve by increasing the staffing and modernize the rooms. I would only recommend this facility based on the residents needs.

Brookdale of Norman, Oklahoma has a wonderful staff and facility. Mom is 89 years old. She has lived with me almost 5 years since my Dad passed away. In April she fell and fractured two vertebrae in her back. She had surgery, then went to skilled nursing and Regan. Her back got infected. She went back to the hospital for 2 weeks antibiotics and then went to hospital rehab. She went one night to Brookdale, wouldn’t call for help and fell and broke her hip. Once again she went to skilled nursing and rehab. Once all that was healed, she was now wheelchair bound. She went back to Brookdale. While she was in facilities, the nurses from Brookdale visited her in rehab. Once back at Brookdale, all the staff quickly learned momma’s particulars to keep her safe. They accompany her around the facility for activities, including her in as many things as possible. She has some dementia but is very personable and loves visiting with the other residents. Very clean, well kept facility. Im picky!

The nurses are amazing. Some of the staff are really exceptional. I've received calls anytime there was a concern, and I could always get ahold of someone if I needed to. I would absolutely recommend Brookdale Norman to others, it was a great choice for us. Oh, and the cook, [name removed], was amazing!

What our family has liked the most about the Brookdale Norman community is the staff. They are very caring and give personalized attention to the residents there. Based on our experience so far, we would recommend this community to other families.

Brookdale Norman is c lose to my home, flexibility of staff, taking time to help my mom adjust. Always letting me know if there are concerns. We would recommend this community to other families who may need a place for their loved ones.

They really don't like the food. Sometimes I'm told that they will check on mom when I have dad out for an appointment and they don't do it. They do say everyone here is very nice

The main reason we chose Brookdale Norman was because it was near our family. Mom is also able to stay after she declines further and will not end up in a nursing home. It's a small place. They do try to please the residents and accommodate them as best as they can. The staff works very hard. I would recommend Brookdale Norman to others.

I personally have been particularly impressed with[name removed], [name removed], and [name removed] and certain daily staffed caregivers. They are all very sweet and available to talk to. They are also helpful at all times and caring. Very happy to have found Brookdale Norman for my loved one.

The staff at Brookdale Norman are a caring and friendly team. They know my mom and really care about her. My mother loves the food. The nurses are excellent and easy to communicate with! It's a small community but perfect for my mom.

Unfortunately our loved one was not able to stay as long as we would of hoped due to her health, but we were very happy with our experience. The staff members were loving, caring, and they related to all the residents as individuals. Before our loved moved in, she would come to play piano with a church group and she always said the residents looked happy and like they were having fun She was not able to eat the meals but when we would come to visit which was quite often they would bring the meals to us.

We chose Brookdale Norman because of the conversations we had with the staff before we made a decision, they answered all our questions thoroughly and the location is also ideal for family. They call us regularly with any updates so they are good with communication. We have been really pleased with them and would recommend to others.

There were some adjustments when she first moved in, but it is like a small community and they are are one of the best we had found, and I looked at dozens! It’s kept clean and cozy and there is always someone to watch over them and provide the services needed. Given the State rating on a national scale ( 3rd worst in USA for elder care and care for the poor) they have stepped up and provided a safe and comforting environment.

The staff is very friendly and helpful, They truly care about the residence.

Loved this place, very cozy and homey. Visited with two nurses ([names removed]) and was very impressed by them.

This place is constantly understaffed and only cares about money. Most of the residents require way more care than they are legally allowed to give, therefore they just go without the care needed most of the time.

Enjoyed visiting with [removed] place had a very homey warm feeling, had a smaller feel. Most people had been working there for a long time. Have a space opening up in March. Seem to have plenty of activities and seem very hospitable. Think mom could be happy here.

The Brookdale Norman is a very nice place. My loved one is not completely acclimated to the place yet, but she is getting there. The place is really top drawer. The staff is great, they are very cooperative and eager to help with no complaints. The meals are good, my loved one was used to being her on cook but the food looks fine to me.

My father is doing great since moving into the Brookdale Norman. The place is very clean and the staff is wonderful. They are very friendly and attentive. I like how small the place is and the personal attention my father receives.