Brookdale Niagara (MC)

Mom is being well cared for from hygiene to chef prepared meals. All of her medical needs are closely monitored, and the staff keeps the family well informed of her situation and progress. We visit often and at different times so they know we are involved. This sounds like an ad, but our experience with Brookdale Niagara has been excellent.

We experienced a very warm and professional atmosphere The staff always made themselves available for questions and concerns. Food was delicious. They helped us through a very difficult time I would absolutely recommend this memory care facility to others looking.

The move in process for Brookdale Niagara was very smooth. The staff asked a lot of questions about my aunt and uncle, their likes and dislikes, food preferences etc. They wanted as much information as possible to ensure that they were providing the best possible experience at Brookdale. The staff are extremely approachable and friendly. Communication with the family is great. I am kept updated on any and all issues that may arise. The accommodation and meals are first class. My aunt, who is quite a picky eater, is thoroughly enjoying the meals. My uncle enjoys the activities, especially the bowling. The move was the best decision I made. They are safe, well fed and cared for. I couldn't imagine them anywhere else. I would recommend Brookdale Niagara to others.

The staff at Brookdale Niagara is exceptionally friendly and very attentive to the residents. Activities are frequent. I feel they could improve their housekeeping slightly. They sometimes pick up dirty clothes or other things but leave the mess that was left behind. I would recommend due to the attention given to each resident and the amount of activities that keep the residents involved. The staff is exceptional.

We are very pleased and impressed with mom's care at Brookdale. I would say that it is a family environment. The residents, nurses, aides, maintenance, kitchen staff and receptionist know who you are and care about you. They are always prompt responses- even give their private phone numbers. We have always been encouraged to ask questions and express concerns.

We had heard of this community but were so happy to see that they were able to help us. It ended up that they had helped two of our neighbors from Lewiston already. Very happy with the care, activities and the incredible food. The care folks are so kind. We all are happy.

Brookdale Niagara is a nice place to go. My loved one wasn't happy in beginning, but she is now, so I'd say its a good place to go.

Care is great. Our family has been very happy. Safe, Clean, good care, smaller place. Good choice for mom. They made it very easy to have a solid safe plan.

After our father passed away we were at a loss as to how to safely care for mom We searched at several facilities to try to find the best place for mom. We decided to go with brookdale niagara dementia care. The kindness mom and the entire family have been shown is remarkable. The communication is exceptional. The admissions director went out of her way to make this as easy as possible. Mom seems happy and is well cared for. She smiles more now and appears to feel very safe. She has gained some weight back and has been participating in the many activities. We chose well. No regrets.

Our family has been extremely pleased with the care of our mom. We visit and have had the chance to get to know the nurses and care givers very well. Good excellent. Good activities. Nothing but positives things to say. All promises have been kept. We were referee by APFM and looked at four communities. Brookdale Niagara was the right fit. Thank you.

I would be careful placing your loved one in this community. I would recommend you ask specific questions about the level of care your loved one will need. You will need to settle on the care with the community, and make sure they will be able to respond to the care need. Due to the poor experience we will be moving my loved one out of the community.

Beautiful community with great care. Suites are private with many living rooms and much space. Activities are top notch. Care is the best. They know the people they serve. Nice feel. Lovely decor. We picked got the great reputation and have been throughly thrilled with the outcome.

Our loved one has only been there for a couple of months and so far all the people we have encountered seem to be very friendly and helpful. They doing quite a good job of keeping us updated with her health, and any updates regarding her medication.

I think it is a very homey and friendly community. They really care for the residents. My loved one was happy with the food.

We love Brookdale Niagara. It is a great place. Their overall coordination of their staff from the janitor to the administration are friendly and were willing to make it the best for the family. The activities had musicians come in and sing for the residents and make it appropriate for the age level in the community, kitchen lessons and have it as a snack, they had a dog come in every few weeks, and interact with the residents. They even had a coordinator that did art projects and history to try and remember things. Every once in a while they would have a picnic for the family with the residents. You would make an appointment, and they would provide the food.

They were amazing. My mom was only there for a short period before she passed. She was in memory care and they were very attentive. They really tried to get her engaged and kept me informed every step of the way. Highly recommend this facility! DEBBIE R was wonderful as we moved mom into the facility and was always available. Debi the nurse, Kristy the business manager and Mary Lou the site director were excellent managing the day to day communication and care. Highly recommend!!

My mom is in Brookdale Niagara memory care. We love the place. The workers are nice, she is always clean, they have plenty of activities to keep them busy, the food is good. her room is good size and bright and on a lot of Thursday they go places. I definitely would recommend this place

Friendly staff, great communication with us about Dad’s care. We have been extremely happy. The Chef is wonderful. Dad is enjoying the food and has made several new friends. All in all, a terrific fit. We are lucky to have Dad at Niagara Alzheimer’s and Dementia care.