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Brookdale Hendersonville East

2601 Chimney Rock Rd, Hendersonville, NC 28792
8.9
Review Score
63 reviews

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Shawn - Loved one of resident/client
5.0
Review for Brookdale Hendersonville East

Very attentive caring staff as well as some of the Ladies that live there to encourage people to join in on activities etc..My Uncle adjusted well there and has made friends.... Read more

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About the facility Brookdale Hendersonville East

If you’re interested in upgrading your retirement experience, you can live your golden years to the fullest at Brookdale Hendersonville East. Our independent living community is conveniently located near downtown Hendersonville, where residents can enjoy adventures to Biltmore Estates, Minor League baseball games, and the Dixie Stampede.

Here, it’s easier than ever to experience the feeling of home without the stress of mundane chores and maintenance. Our team happily manages your meal preparation, cleaning, and other chores, so you can spend your days trying new things or spending time with the people you love. Everything we do here is designed to make your life easier — whether you’re seeking assistance with transportation, or miscellaneous tasks and errands, we offer a variety of services on-site to save time.

If you’d like to invite visitors over, we have cozy guest suites available. In addition, we offer a private dining room, as well as a community rental space. It’s the perfect space to host small get-togethers, parties, and events with your friends and neighbors. Residents can also rest easy knowing staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and a 24-hour security system is in place...

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.

Senior Living Options Offered

Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Brookdale Hendersonville East is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Hendersonville East

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Amenities at Brookdale Hendersonville East

Community Details at Brookdale Hendersonville East

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

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Reviews
for Brookdale Hendersonville East

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8.9

Review Score

Review Score

63 reviews

8.9

Out of 10


5 star

51%

4 star

34%

3 star

12%

2 star

2%

1 star

4%

63 reviews

A Place for Mom has scored Brookdale Hendersonville East with 8.9 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Brookdale Hendersonville East has 63 reviews with an average "overall experience" of 4.2 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.4

Meals & Dining

4.0

Care Services

4.2

Activities

4.2

Staff

4.9

Value for Cost

4.2

1-20 of 63 reviews
Sort by

5.0
Shawn - Loved one of resident/client
Independent Living
July 8, 2024
Verified Review
Review for Brookdale Hendersonville East

Very attentive caring staff as well as some of the Ladies that live there to encourage people to join in on activities etc..My Uncle adjusted well there and has made friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
Anonymous - Child of resident/client
Independent Living
February 29, 2024
Verified Review
Review for Brookdale Hendersonville East

I would not recommend this place for my dog , she deserves much more ! That was our fault , it was not as promised, and we fell for it ! We wrote our check out for $[removed] plus and we were over sold on this company! Hind sight is 20/20 , so it's behind us now ! That's that , the staff is great all of them !. Enough said, and I want it where it belongs, in our past! If anything could be done to save other's then it was worth it to share our experience as described so (gently) our take on this issue ! I hope others can have a better experience!

Cleanliness

3

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

2

Staff

5

Value for Cost

1

Response from Brookdale Hendersonville East

March 5, 2024

We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.


5.0
Scott - Child of resident/client
Independent Living
December 13, 2023
Verified Review
Review for Brookdale Hendersonville East

I would recommend Brookdale Hendersonville East to others. The staff are very all very friendly from what I experienced and what my Dad has commented to me.The price is good for the level of service including three meals a day, shuttle service and a spacious apartment.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
Anonymous - Child of resident/client
Independent Living
November 30, 2023
Verified Review
Review for Brookdale Hendersonville East

I would recommend that friend evaluate what is most important for their needs. If proximity to doctors and wanting a full kitchen to make their own meals are high, then this is a great choice. The staff is super. The care is excellent. I don't know where this Brookdale is on the scale of affordability. I think they are in the middle. I looked at places that were less but had high buy in costs. Really high, 30K - 400K. The packages are overwhelming. One must has a great deal of wealth to justify those prices. Mom is in one of the most expensive units in the building. I would be fine with it if the food and dining experience were better. At this point in life, care, friends, food quality and dining experience are key to contentedness. .

Cleanliness

3

Friendliness

5

Meals & Dining

1

Care Services

5

Activities

4

Staff

5

Value for Cost

3

Response from Brookdale Hendersonville East

December 1, 2023

We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.


5.0
Vera - Resident/client
Independent Living
October 27, 2023
Verified Review
The staff is remarkable!!

I'm very pleased to be at Brookdale. All the things that I was looking for in places to live are here and I am not too far from my family. Everyone is willing to help out when needed and they are always willing to help wherever they may be needed!! I would absolutely recommend this community to others families!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
MARIANNE - Child of resident/client
Independent Living
September 21, 2023
Verified Review
Review for Brookdale Hendersonville East

I would say they do an excellent job at encouraging independence while giving the residents tools to strengthen their independence and improve their quality of life. I have been pleasantly surprised and grateful for the experience and so has my mom. We picked this community because of the location and it was affordable with sign on discount.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Independent Living
September 21, 2023
Verified Review
Tour of Brookdale Hendersonville East

I took a tour of Brookdale Hendersonville East during my search for an Independent Living facility for myself. This facility and my tour were both great! The atmosphere was nice. Everyone was very friendly. The facility was clean.


5.0
Anonymous - Child of resident/client
Independent Living
September 1, 2023
Verified Review
A Caring and Clean Community with a Friendly Staff

Brookdale Hendersonville East is a clean and well maintained; very helpful staff; convenient location; staff is very friendly and social with the residents. Those are some of the things we like the most about this community

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Pam S - Spouse or partner of resident/client
Independent Living
July 13, 2023
Verified Review
Lovely place

Brookdale Henderson East is just a really nice place with lovely staff and residents. We enjoyed our time there. I do think that they could improve on the quality of food. It could actually be freshly cooked and hot! The food was always cold or frozen in the middle when we got it.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tammy - Child of resident/client
Independent Living
April 21, 2023
Verified Review
An answer to prayer

The outside of Brookdale is not so great..But as soon as you walk inside, it is a welcoming and delightful place to come. I can't find one thing we don't like. It's a very well run place. I would absolutely recommend anyone to come visit and see for yourself.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Independent Living
March 14, 2023
Verified Review
Brookdale Hendersonville East tour

I toured Brookdale Hendersonville East and it was a great tour! Everything was good, however the facility was too big. Not the size we were looking for.


4.0
Anonymous - Toured community
Independent Living
March 13, 2023
Verified Review
My tour of Brookdale Hendersonville East

I had a good tour of Brookdale Hendersonville East, though the facility seemed a little 'dated' and 'expected.' They were informative, all general information covered. Cleanliness seemed okay.


3.0
Anonymous - Child of resident/client
Independent Living
February 14, 2023
Verified Review
Review for Brookdale Hendersonville East

They are always very friendly. The food is bad most of the time. Our loved one loves eggs in the morning and they're either not cooked correctly or they're cold. In fact, a lot of their meals arrive to the table cold. They often do not get what they ordered.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

No data collected

Activities

4

Staff

3

Value for Cost

3

Response from Brookdale Hendersonville East

February 16, 2023

We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.


5.0
Larry A - Resident/client
Independent Living
August 2, 2022
Verified Review
I Love it Here

The food is nurishing and there is always plenty of it. I partcipate in activities, and conduct bible study, and a daily devotional. I have been there for over a year, and I am tremdously satisfied. It is a great place to live.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
April - Child of resident/client
Independent Living
May 23, 2022
Verified Review
Our families experience

The staff members are very friendly and do try their best given the circumstances and really do help out


5.0
anonymous - Child of resident/client
Independent Living
April 18, 2022
Verified Review
A retreat for mom

Brookdale Hendersonville East has been great to work with and it is a perfect fit for my mom. She does not have any dietary restrictions and loves the food that they serve. It is served restaurant style and people come to take her order. I think it is a convenience to have Brookdale at home, my mom is able to live independently but has those on site services available to her if she needs them so she can live in independent living for much longer. She loves it here and I would definitely recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Activities

4

Value for Cost

5


0.5
anonymous - Child of resident/client
Independent Living
March 8, 2022
Verified Review
Do not place your parent here

I am disgusted with this community. They charge more than what they say, they did not realize that my dad had moved in for two weeks. They scream at my father, he hates it, I hate it and my loved one is not happy here. He does not want to come out of his room due to how he feels on how he is treated. My loved one was supposed to have meals delivered due to the fact that he is scared to come out of the room. We were told that there would be a staff member that would help my loved one find how to get from one area to another and this did not happen. After my loved one got in they popped up with a bunch of surprise charges. I have to have a private nurse come in to help my loved one due to them not being able to provide the care that is needed. They state that they are assisted living and it is not assisted living it is independent living and everything is with extra fees. We were never given a welcome package or a tour or anything when we entered this community.

Response from Brookdale Hendersonville East

March 23, 2022

We take your comments seriously and are committed to providing quality care and services to our residents. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.


4.0
anonymous - Resident/client
Independent Living
February 2, 2022
Verified Review
I would highly recommend it - staff are 100% facilities are 99%

They are doing a good job keeping the community clean and they have a fair amount of activities available. They are doing their best with the meals, it is hard with this many people to satisfy everyone so sometimes the meals are great and other times not so much. It is expensive but so far I have had nothing to complain about.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4


5.0
Renee C - Loved one of resident/client
Independent Living
October 19, 2021
Verified Review
Everything I expected and more

With this community you can feel good about making the decision to have to place your family member somewhere. THey have activities like leaf tours, lots of games, and bingo. They also have church, movie nights and going out to dinner and a movie to keep the residents active and more.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Diane - Child of resident/client
Independent Living
May 13, 2021
Verified Review
Recommend Highly

My loved one loves it here. We were able to get the larger studio and was able to add a microwave and refrigerator. The community provides cleaning, three meals a day, and my loved one has made friends. They did a renovation right before the pandemic. The food can be a little salty for residents. There is nothing I would change about the community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


Viewing 1-20 out of 63 reviews

Neighborhood around Brookdale Hendersonville East

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Frequently Asked Questions about Brookdale Hendersonville East

Brookdale Hendersonville East offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Hendersonville East 8.9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (828) 692-1911 to reach a resident at Brookdale Hendersonville East.

To reach a resident at Brookdale Hendersonville East call: (828) 692-1911



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.