Brickmont of West Cobb

Brickmont really lives up to the slogan "live where you're loved". I was speaking with one of the assistants taking care of my dad the other day, and she said that "she treats them like they are her parents" that says it all. Based on the experience we have had with Brickmont of West Cobb, we would absolutely 100% recommend them to other families.

Brickmont of west Cobb , other than the caregivers, specifically the admin has been pathetic. Our family has tried to get answers to our questions and the admin just looks at u like your an idiot , they tell u you can’t call anyone for answers, u can email and then u never get an answer back, if u use this facility get everything in writing, I never felt so dismissed in my life , I think this place was a mistake for us , they also have a nurse on staff who will not return calls ,the only time we ever talked to her she was very rude

The facility is run by caring, professionals who put their residents first. The loyal staff works hard serving meals or planning activities, even help your family member transport to doctor appointments.

We went with Brickmont west Cobb first because my mom fell in love with the place. It's beautiful and clean. Staff is friendly and professional. They are very attentive to my moms needs. Everyone from front desk to business office to nursing staff call her by her first name. She feels safe there and says it feels like family. Excellent place. Highly recommend.

They have really good caretakers. They have a lot of activiites but loved ones don't participate. We picked this community, because it was brand new, and close to my house. The caregivers are awesome. Everyone has been friendly. I would recommend to other families.

we love some of the staff, very professional and very caring and helpful; others, it's just a job. More positive than negative. Most about the facility is the staff - friendly, professional not perfect but makes adjustments and responds quickly when an ask/issue is raised. Needs more consistent activities - activities plan outlined in advance weekly. There are NO activities in memory care. That may be very important to people Better access/availability to records of care - (e.g. blood pressure readings, eating, etc.) Ambulance/post hospital processes communicated and executed better. Follow through on discharge instructions.

We would recommend Brickmont of West Cobb community to other families

This facility is clean and it's safe, but they advertised so many activities that they don't actually have. Mom was not able to be active here. She just sat in her wheelchair most of the day. We would go to visit at 2pm and she would still be in her pajamas. In terms of helping her progress and be active, there was just no activity. The rooms are nice and very spacious. Communication with the family was ok, but we had to take the initiative and call. Getting her meds lined out was a process. We paid for a premium TV package, but hers was broken and she only had 4 channels. They never fixed it. I wouldn't recommend the memory care unit. I do have friends with loved one's on the Assisted Living side and they all have great things to say about it. I would recommend checking that out and we may also do the same in the future. But the memory care just isn't what is advertised.

When my dads Parkinson’s developed more more and it became difficult for my mom to care for him, we knew we had to find somewhere for him to be safe and have all his needs met, but not somewhere were it felt like a hospital or institution. Somewhere lovely and clean with a care team that would treat him with dignity, respect, and warmth. I searched many many places and we found Brickmont West Cobb to be the best fit. We are so grateful to everyone at Brickmont for turning a very hard decision into the best decision we could make.

My mother has lived at Brickmont of West Cobb since last November. Our family has been so happy with them. As a daughter, I feel so confident and peaceful with her living there. The people who work there have been kind and loving to us and treat my mother exceptionally well. We love them all and highly recommend Brickmont of West Cobb.

From the moment we walked into Brickmont at West Cobb we were impressed by the professional and caring staff. The community resource director and made us feel right at home the minute we stepped in. Throughout our residence at Brickmont she always greets us with a smiling face and asks how my dad is doing. The executive director is always available as well and helps us with anything we need. The front staff knew my name and my dad after the first day and are always very positive. I highly recommend Brickmont of West cobb for your loved one as they are not only caring and compassionate but professional as well.

[name removed] had fallen and her head. She had been but into a facility that was basically for end of life. Since she has been at Brickmont West Cobb, she has responded and recovered to state of health and existence beyond my expectations. The staff is attentive and aways takes my calls and responds with answers to my inquiries. I feel the staff is working for the best of the residents of Brickmount. Cannot say enough about the gal that answers the phone she is great. It would be a sad day to lose her!!!

When I was looking for a Senior Living Community for my sister, I found Brickmont. My first impression is still my current impression. The facility is designed and laid out to make residents comfortable and "at home". The staff are all courteous, kind and caring.

Brickmont West Cobb is a beautiful place with great employees. I have found everyone to be helpful and pleasant. It has a nice, quiet, peaceful air about it, the rooms are very nice, and the residents seem to really like it. I have enjoyed getting to know every employee that I’ve met and talked to and would definitely recommend this facility.

We moved our family member in to Brickmont of West Cobb in [date removed]. We were some of the very first tenants. We love this place! The staff is so kind and caring. The executive director is super and so hands on. We couldn’t have found a nicer and safe place. This is like a Buckhead facility without the high price! The meals are excellent and such beautiful decor. I highly recommend Brickmont of West Cobb!

Brickmont is not a safe place for your loved one. They are staffed by under-qualified employees with a very high turnover rate. The visiting hours do not work for anyone with a normal job. They would frequently mess up medications when asked to pack them for overnight. Communication is minimal and sometimes untrue. Our family moved a loved one out due to mistreatment and violation of contract. They decided to increase his level of care ($$) and move him to a new room without permission. It caused horrible anxiety and a big set back in my relative's mental state when he was already dealing with dementia. They put him in an empty room with only his bed, a TV, and clothes in the closet. Then, when told to move his things back, they left his clothes in the other room for a week! Of course, no one took fault or even admitted that anything wrong was done. My loved one was horribly mistreated and it is just going to keep happening to residents because there are no repercussions!

We had to move our love one out of Brickmont. They are constantly changing supportive staff and management. They hire inexperienced caregivers and are very unprofessional when dealing with residents. The medication errors was the last straw. Several incidents of preventable falls. The bathrooms in apartments flood on first floor from shower and I was told there is nothing that can be done. 5 to 6 towels must be put down to shower every day. Very unhappy with this location. There is no nurse, housekeeping or maintenance on weekends.