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Overall it is positive, very caring manager & staff home feeling vibe. It is clean but sometimes there is a urine smell. 98 percent friendly always have a couple that hearts aren't in it Quality of care is good but improvements could be made - timeliness of responding to residents buttons, due to staffing?? There is good food - would like to see more fresh seasonal fruits & vegetables! Activities are good but could use some new games!! Loving outside entertainers brought in & church services! It is expensive but probably in the so called normal range!! Caring for my mom & her being happy is priceless.... Read more
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
7.3
Review Score
Review Score
28 reviews7.3
Out of 10
5 star
43%
4 star
33%
3 star
18%
2 star
0%
1 star
8%
A Place for Mom has scored Bickford of Urbandale with 7.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Bickford of Urbandale has 28 reviews with an average "overall experience" of 4 out of 5.
4.1
4.1
3.5
3.8
3.8
3.7
3.9
So far they are doing a very good job. It's kept pretty clean. They call me about any incident. The food is really the only thing that is an issue. We went and ate dinner with her, and it was a corn dog and canned beets and tater tots. They only have private rooms, and it's a nice room. The people are wonderful, super friendly and nice, and they go out of their way to do so. They do arts and crafts, and even have musicians come in. I like the concept that they have with all the different levels of care.
5
5
4.5
5
5
This community was friendly, but when I first walked up, somehow I walked to the wrong door and noticed that things were hanging from the ceiling outside. It was not well kept up. It is sort of like an old fashioned small community. It is a little bit older than other communities. It was not bad, but not what we were looking for.
3.5
3.5
3.5
3.5
3.5
It's really, really, super here. They have a lot of entertainment to keep them busy. Everyone has been really, really, nice. It's a nice unit, I like the little apartment. The food is really good. I liked the building and the staff. I liked that there was a lot of activity here, some of the places I looked at, there wasn't really anyone around.
5
5
5
5
5
It is a great facility and a wonderful place to have my mom. Right now their director just left on maternity leave, as has one of their nurses, so there is an issue with the consistency not being there right now, and that is making it more difficult than it would otherwise be for mom to get adjusted. They do have great food, the staff is super friendly, and mom feels safe and happy there.
5
5
3
3
4
They are working well. I don't have any complaints so far. We haven't had a whole lot of experience with it, but so far it's going well.
5
5
5
5
5
Overall, everything is just great! My loved one seems to be adjusting very well. We didn't look around very much, but we didn't have to! Everything is kept very clean, and the staff is all very nice and helpful. I've felt that I've needed to initiate the communication between myself and the staff, but overall, things are going very well. I just feel that all of the stress has been lifted, and I feel so much better knowing my loved one is there and taken care of!
5
5
5
5
5
The facility was fine just.
3
3
3
3
3
too many people to care givers.
3
3
3
3
3
See what the neighborhood has to offer and what’s nearby:
Bickford of Urbandale offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Bickford of Urbandale 7.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (515) 331-3000 to reach a resident at Bickford of Urbandale.
To reach a resident at Bickford of Urbandale call: (515) 331-3000
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.