Benchmark Senior Living at Leominster Crossings

They come in once a week to clean her area...the staff are very pleasant and courteous. All the staff member from front desk to health care staff, dining room staff and chefs...are all very polite and helpful and above all treat the residents with respect and provide a great living atmosphere. They have something for everyone at every meal...just order off the menu or ask for some item that you would prefer and they do their best ton make it for you. Activities are plentiful through out the day. We get piece of mind that our loved one is being cared for by a wonderful staff, in a very nice environment .

I would recommend Benchmark Senior Living at Leominster Crossings to others. The staff that I've dealt with have been friendly and helpful. The move in process was easy. My mother (with Alzheimer’s) unfortunately passed away in December, so my father moved from memory care which he lived with her to the Assisted living side and they were wonderful and so helpful.

My father went to the live there when his wife passed in September at 98 years of age, with severe Alzheimer’s. He was still in good physical form & they set him up with PT and OT. I opted for one on one from a separate company for additional support as he was a little unsteady (98 years old!) Food excellent, care wonderful, staff loved him! The residents are happy. The place is full of natural light & clean kudos to maintenance. He was happy….went on bus rides, sang along with the entertainment, and generally enjoyed his stay. Unfortunately, the Alzheimer’s disease caught up to him and he passed 12/28. Again, I can’t speak highly enough of the care not only for him but for my family as he met the end of life. As with all elderly, there are falls and illness in all places but they work diligently as a team to protect their residents. Communication with the family also key. My family and I are so appreciative that Leominster Crossing was available and able to place him in their care.

The staff at Benchmark Senior Living at Leominster Crossings go out of their way to make you feel welcome and safe. The housekeeping, sometimes you need to call and have them come and clean an area. Communication with the family is exceptional. They keep you informed about anything out of the ordinary. For example: flooding in the area, they let families know our loved ones were safe. The move in process was well coordinated, we had no issues. The food is exceptional. I would recommend this facility highly.

Overall we loved my dad's experience at the crossings in Leominster, which was about 4 months. Dad had dementia, which continued to advance quickly. They were wonderful helping us navigate his care. My only 2 complaints were that dad had neurovirus about 1 month before he passed. As family members, we were all exposed, either from him or the surfaces in his room. Some of us were very sick. I asked that the room be thoroughly disinfected in an email and believe I was ignored. It was never done. The virus was known to be at the crossings for quite some time. We continued to get sick a good month after he had it. My only other disappointment was that after dad passed early on a Saturday morning at the crossings, we never received any condolences from the director, who was wonderful during my dad's entire stay. I only bring it up so that he can be made aware of how nice it would have been to receive a call from him.

I think Benchmark is a good place. I like that the services are a la carte. Sometimes communication is broken, and it 's hard to get return phone calls.

For the duration of our loved ones stay and even during her final days the staff members were absolutely phenomenal. They had comfort care during her final days and we came to stay with her 24/7 and the staff came in every hour on the hour to make sure we had food to eat and drinks and anything else we needed. We would absolutely recommend Benchmark Senior Living to other families.

It meets the expectations for everything they offer and provide which is good. We have been very impressed with the staff, they have all been very responsive, thoughtful and respectful. The food can be a hit or miss sometimes, but we do think that had to do with the covid lockdowns and then they would have to deliver the meals due to closing off the dining hall. Sometimes it was a little inconsistent but overall the food is generally really good.

My mother has lived at Leominster Crossings for 4 1/2 years and frequently tells us how blessed she is to be there. With friendly residents, attentive staff, including the nurses, she finds all her needs met. Now 102, she's celebrated four birthdays at Leominster Crossings and often tells me, "I have everything here." Her satisfaction and contentment with "everything," from the food to the activities to the atmosphere, mean the world to my siblings and me. We know she is cared for, safe and happy.

My aunt finally feels happy with her life! Since losing her husband of 64 years she seemed lost and sad even while she was surrounded by our family. Since moving into Leominster Crossings, she has made many friends from her generation and stays physically and mentally active with them, thanks to the wonderful activity director. She also enjoys various 'parties' and celebrations with her friends at Leominster Crossings. A wonderful and recent example is the festive St. Patrick's Day party where the entire staff participated joyfully, and the Director sang some Irish songs with the wonderful Irish band. My aunt notices and appreciates this level of commitment, professionalism, and love,....and so does our family.

I recently moved my husband to benchmark. The staff have been wonderful and personal. They are so friendly always speak to me, remembering my name. They keep me informed about my husband, how he is doing, eating and if he needs anything. They do this by either a phone call or sending me an email. As difficult as this decision was, i could not be more pleased with the care and support both of us have received from the Benchmark community at Leominster Crossing. I would high recommend this community.

My Aunt, who has Dementia moved into Leominster Crossing a little over a year ago. She is a resident iof the Harbor Care Community. I thought that her transition from another Assisted Living Facility was going to be difficult for her, but the staff at Leominster Crossing were so helpful it was easy. The entire staff was so welcoming. Since that day I have enjoyed complete confidence & peace of mind that my Aunt is being very well taken care of. I visit often without prior notice & have many opportunities to observe how the caretakers interact with the residents & I admire their dedication. I can tell that it’s more than just a job for them. My favorite quote is: Kindness is the language that the deaf can hear and the blind can see. The staff in the Memory Care Unit are Caring With Kindness.

This place has saved my life from my husbands death and depression. I needed people and I have found them here. thank you Leominster Crossings!

I was unsure of the place at the beginning. But after having my mother there for a couple of months, I was quite impressed with all they do for her. They keep her busy all day. If she wants to be engaged, there are a lot of things for her to do (although she says there's not enough Bingo). But if she doesn't want to do anything, she can go to her room and nap or watch TV or do whatever she wants. And I appreciate how clean they keep things. They clean the place every day.

We chose Benchmark Senior Living because it was close to where mom used to live and close to her church she goes too. We also got a better feeling when walking in here compared to some other places we looked into. The room sizes are good. I would recommend to others looking.