Bay Wood Senior Living

Very excellent place, staff is very good, excellent food. Everything is very satisfactory all the time.

I like living here of course I miss my home and neighbors! I enjoy helping people in need. I like the activity program.

Very convenient place to live. The staff are very nice and very helpful. Executive Director [name removed] is extremely helpful and friendly. There are plenty of activities offered to help us pass time.

This was our second choice. Staff was friendly . The lady that gave us the tour provided us with lots of information and was very helpful. Place was bright , clean and well kept. Activity rooms were a little small.

Small one bedrooms cost much too high for what is available.

When we toured this community I liked it much better than where dad currently is but he didn't like this place as much. The staff was nice and friendly. The community appeared clean and well maintained. But since this was my dad decided he went to another community.

This was a nice facility. The rooms were okay but no Kitchen. Mom likes a little kitchen.

Be AWARE this place only wants your money! What I walked into was our mom and her room smelled of urine, she had not had a shower in over a week (even though we were paying for this care) and there were at least 10 clothing and bedding items covered in urine (which they are supposed to remove immediately). It was HORRIBLE!! The Administration DOES NOT CARE about their residents or families!!! Our mother moved in at the end of August and was charged for the whole month of August!!! And when her health was rapidly declining, they kept telling us they could add on more care for more and more money, when what our mom needed was more care then an Assisted Living facility could give, but they DID NOT WANT to LOSE the monthly renter!!! Shame on them! And when we did move mom into a nursing facility in the beginning of December, they CHARGED us FOR THE WHOLE MONTH!!! Oh and we had to pay the $1500 one-time move in "community fee"! So for our mother living in this facility for 3 1/2 months we paid $13,573.62!! There was NO COMPASSION from ANY of the ADMINISTRATORS!!!! We wanted mom to stay there as it is a nice facility and we wanted her to be well enough, but she was not, and all we got was a COLD SHOULDER AND A FINAL WITHDRAWL FROM HER ACCOUNT!! If your family member is healthy and can be there for a long time, I say move in. BUT IF THEY ARE NOT DO NOT EXPECT THEM TO BE HONEST WITH YOU AND TAKE CARE OF THEM!!!

I was thankfully guided to Grand Villa of Pinellas Park by our wonderful representative at A Place for Mom, [Removed]. She gave us a list of options and gave input on her preferred places. It came down to two places but at the end of the day the care, the convenience, and the comfort my mother felt at Grand Villa was overwhelming. She is in her second week and she is already make friends and finding a sense of belonging she was looking for.

When I first dropped my loved one off here for the first day they whole staff introduced themselves and made us feel welcome. My loved one immediately started with there activities and was playing bingo when we left. All the residents say they are happy and like it here. We have found the perfect place.

This is a nice and clean community and my mom would have liked it here if they were more wheelchair friendly. The doorways are narrow and about 28 inches wide. Some doors are heavy and difficult to open. The bathroom did not have appropriate wheelchair access. No cabinets are below the sink for those who can not reach above. This was not a good fit for my mom and not meeting her needs.

The Grand Villa of Pinellas Park looks very nice. The tour went pretty good and enjoyed seeing what is offered. This was not a fit for my mom either due to the distance from me.

The entry way is quaint and home like. The employees that I encountered are very friendly. Bonnie, their Ambassador showed my family member the ropes for the first week, she is awesome. The Chef, Miss Doris was a delight, and you would never complain about not having a good meal, or not enough to eat. Ester,, a.k.a. Sunshine is an absolute joy and asset. The Hair Salon is a wonderful convenience. Grand Villa is a nice family oriented facility. I would have liked to see more grounds areas for the residents to enjoy the outside better. Many thanks to Amanda, Nikki and Raquel for helping answer any questions I have had and continue to ask. I would recommend Grand Villa of Pinellas Park. As Amanda would say,, "A cruise ship on land".

Overall our experience with Grand Villa has been a good one. It's a nice looking facility and the staff have been friendly and professional for the most part. We've run into a few issues regarding the transportation service, but in general things have gone well.

I feel like they didn't watch him as close as they should have. They didn't seem to be very diligent with making the residents use their assistive devices. A staff member even admitted to me that they are very short staffed. When they assessed him they came to the house, and we were very clear from the beginning about the fall risk, but it wasn't a very thorough assessment, and they didn’t seem to take what we had to say into consideration. I think had our loved one had been a little stronger and not as fragile, it would have been okay, as they specialize in dementia. We have had a terrible time getting our money back, and they have been very rude about it. All in all this was not a good experience for us at all. If your loved one is a fall risk this may not be the best choice.

Mom went into the Memory Care Unit. She started in assisted living. She kind of got lost in the cracks for a few days in Memory Care, but nothing serious. In their defense they know that they are in need of better staffing and they are trying to address that. What they do well is they care and they are conscientious.

I toured this community while looking into care options for a loved one. Compared to some other communities I saw (including another Grand Villa location) I was not too impressed with Grand Villa of Pinellas Park. The staff here were friendly and the residents seemed well cared for, but the facility itself felt like an old fashioned nursing home. It just wasn't somewhere I thought my loved one would be comfortable.

My 94 year old Mother has been living at Grand Villa of Pinellas Park, Florida since April 15, 2015. I moved her here from North Carolina while she was recovering from a femur fracture. I cannot thank the staff at Grand Villa enough for all the wonderful care on every level that she has received. She is so happy there which has helped so much in her recovery and general well being. She seems to make great progress everyday and I am hoping that within no time at all she will be better than ever. The facility is beautiful, very clean and welcoming, there is always happiness in the air with lots of smiles and laughter from both residents and staff. The food and different choices of food is unbelievably delicious. The entire staff goes out of their way to help in any way that they can to meet the needs of the residents there. They are not only wonderful with the residents but they have been wonderful to me, the daughter of a resident who is very proactive with my Mothers wellbeing. I would diffinently recommend Grand Villa of Pinellas Park! There is always a fun activity going on, so there is no need for anyone to get bored. It is a very special place!

My father lived in the Memory Care wing at this ALF for about a year. He was truly happy there! He loved it and didn't want to go home. The staff was kind, patient, and loving. They provided him with great food, companionship, a structured schedule, a clean room and medication distribution. I never dreamed that he would adapt so well. He was safe, clean and dressed everyday. I cannot thank the staff enough for the caring and warm atmosphere that they provided.

Although my family member was only there a short time, he received excellent care from all the employees at this facility. Maintenance was very helpful, aides were caring and attentive, dining room staff friendly. The food was very good, and the Friday afternoon happy hours a real treat - loved the live music.