Aviva Woodlands

Aviva staff are always very welcoming and Friendly when we come in. Usually one of the staff gives me an update on his activities. I love the key fobs and the ability to come and go; we even got a key for his sister so she could visit more easily.

It was the best place we could have taken my parents. Very homey vibe. Staff gets to know residents and makes them feel welcome. Often found someone in my mom's room visiting her. I highly recommend this facility.[name removed]has an unbelievable staff.

A nice facility for residents that are not in a state of palliative care.

My loved one was briefly a resident at Aviva Woodlands and the overall experience at this facility was very good. The staff was very nice and helpful. The food was excellent. The facility was really exceptional. However, my loved one was not a candidate for Assisted Living. I would recommend Aviva Woodlands as an option to others who are looking for Assisted Living.

If you are in search of a facility for a loved one, this is the place for you. Professional, caring and a “feels like home” environment. The staff is wonderful and allows for peace of mind.

What I like the most about Aviva Woodlands community is the staff members. They are very friendly and the food selection is outstanding.

They are very good addressing any issues you might have. They are very friendly and let us know is if they see anything different in your loved one they will let you know immediately. They could take her the same day she was released from [name removed}

The interaction with the staff is good. They offer good activites, but my loved one has not engaged in them yet. We picked this community, because of the availability, and they got back to us right away. I was impressed with the facility. They are doing good. They def got to know, my loved one right way. They were able to meet our needs. I would recommend to other families.

The facility is about 4 years old but is immaculate. The apartments are a good size and we were allowed to pick the room we wanted. The staff is good, sometimes short staffed as everywhere is and that leads to delays and short cuts. You have to be on top of issues until things get resolved. Great people and treat family's with respect. It's pricey but a beautiful place. If you want something that feels like a home, you'll find it here.

I toured at Aviva Woodlands with my siblings and was impressed with the way the community presented themselves and cared for the residents. Everyone I met had a smile on their face so overall, very welcoming environment.

All the staff I have interacted with have been unbelievable kind and great to work with. They truly care for their residents and provide a wonderful welcoming community. The food is outstanding and there is a variety of events and activies going all the time.

There needs to be an advocate for the client living there to make sure that medications are administered in a timely manner when getting orders for new meds started. But the building is very user friendly and easy for your loved one to move around in. And I appreciate the overall friendliness of the staff and their willingness to do whatever was needed. We would choose them again.

They take very good care of my mom. Their communication is not always as good as it could be, but they are under new management now and this management seems to be better. The new director is a straight shooter and seems to be very good at what he does. It is everything that they promised that it would be in the beginning. I would definitely recommend Aviva Woodlands to others.

It's excellent if you can afford it. They do not accept Medicaid patients. The meals are provided like a restaurant with an actual chef. Their is a full menu that changes weekly. They have options like shrimp, hamburgers, sliders to choose from everyday to name a few. The activities seem to be slow due to covid and I know they will do more as they are able to have those activities again. The staff is very good. You are greeted when you walk in. They know you by name.

I have been very pleased with how quickly my wife has settled in to The Woodlands and how comfortable she has been with the staff and the routine. She enjoys the activities offered and is encouraged to participate. Meal options look great and she has not complained at all about the food. The facility is bright, spacious, and well lit. She has good relationships with several of the staff members.

We do understanding the staffing shortage right now but sometimes our phone calls will go unanswered and the response time is pretty slow. It is not effecting our loved ones care and every time we do go to visit we are still happy with our decision.

The Woodlands has a very good atmosphere and the building is very nice. The staff have been very friendly so far and more involved with our loved one then the previous place she was at.

So far we have not had any issues. My loved one is very satisfied there and it has been a huge relief for us. We expected a lot more push back and they have made it a lot easier for her than expected.

The Woodlands at Hillcrest community is very bright, cheerful and comfortable. We do not have much to compare the cost to, but we do think the value for cost is right in line with other facilities.

I would recommend The Woodlands for other families for their loved ones. There was some frustration over the furniture that was bought for my loved one. Then the community told me that they couldn't use that bed. So I had to provide another bed.