Avalon Memory Care - Lewisville

Avalon in Lewisville, TX provided excellent care for my family member the last two years of his life. The staff was attentive and very helpful. I would highly recommend this place for care for your loved one.

The care my wife received at Avalon Memory Care in Louisville Texas was outstanding. I visited the facility all most daily and never once did I have any reason to question the care Donna was receiving. I observed how the staff handled various situations in a very professional manner. I would highly recommend this facility to anyone who is looking for care of a loved one.

My mother was very happy there. She commented how much she enjoyed the food and how friendly everyone was. Moving in (and out after her passing) was easy and everyone was caring and supportive. I was impressed with the low client to caregiver ratio both during the day and at night, as well as the consistent interaction to keep my mother active and engaged. The facility is beautiful and very clean. A physician and PAs are available to care for clients making it easy for all to manage.

If you need a Memory Care facility for a loved one, look no further - this is the best ! Facility is cheerful and well maintained. A real family atmosphere. And the staff is outstanding. On a scale of 1 to 10, I give Avalon Lewisville a TWELVE !!!

Thank you to the staff for taking such good care of our Mom. We went from being unsure if memory care was needed to realizing it was not just necessary but was the best we could hope for. The staff was so patient and understanding. I feel their work is so much more than just a job. They truly care for the residents.

My mom has been in long term care for almost fifteen years. Avalon has taken care of her for almost a year. The staff at the Lewisville location has become like family. They treat her as a member of their family. We’re pleased with the care she is receiving.

The staff at Avalon are kind, attentive, and incredibly helpful. From the first tour to becoming a part of the community, the Avalon team has been outstanding. Their communication is excellent, and they provide unwavering support, treating my loved one with the same care and affection as they would a treasured family member. From the caregivers to the administrative team, I cannot express enough gratitude. The facility is always clean, the food is appetizing, and the atmosphere feels warm and inviting. I highly recommend Avalon to anyone seeking quality care.

Avalon is made up of incredible angels who have hidden wings. We brought our father here after a horrible experience elsewhere and we cannot say enough amazing things about the staff at Avalon. They have not only connected with our dad, but most of them even know us (his family) by name! When we arrive to see our father, unless it’s very early or bedtime, they have already gotten him out of bed, showered, dressed and sitting in the TV area with a lot of other residents who are hanging out, watching TV or visiting. Also if you take a walk down the hallways where the rooms are you’ll find most rooms to be picked up, clean and beds made. Our father is in the final stages of Alzheimer’s so we know he’s not ‘there’ but the staff at Avalon still treat him like a respected individual who still matters. He may not know much of what’s going on but I can’t begin to tell you what it does to our hearts to see the unbelievable care the team at Avalon shows him and us.

Kudos to all the staff at Avalon, we are blessed to have our mother at such a caring facility. Everyone seems particularly attentive to the needs of all the patrons there, and they all seem to work very well together as a team. I recommend Avalon Memory Care in Lewisville every opportunity I get.

My father developed dementia and spent the last year and a half of his life at Avalon Lewisville. He was comfortable, enjoyed the place, had very good meals, and was surrounded by friendly and attentive staff. The team at Avalon took great care of my father’s needs, provided comfort, and were excellent at communicating with me as well.

I was impressed with the lower residents to staff ratio. The community was very easy to work with while moving my loved one in, and my loved one's items out after their passing. My loved one really thought the staff were loving while they were here. The food was enjoyed by my loved one. There were three meals a day served and snacks to the residents. The staff took in to account on how they approached the residents due to the time of the day. The night and day staff were very responsive to the family's questions. The community was very straightforward with what they could provide for us, and the paperwork was easy to complete.

This is a nice and clean community. I would recommend you stay active and be the advocate for your loved one's care, as the community doesn't provide or have an advocate for your loved one. The staff are great and quick to communicate with the family with answers to our questions or concerns. Transfers, medication management, hygiene, and bathing assistance are all types of care the community is able to provide my loved one. There are not really any activities for the memory care residents, and it is not on a consistent basis when offered. My loved one is bored since the activities are not consistent. There is a home cooked meal provided to the residents three times a day. My loved one seems to be happy with the food. Care, the apartment, utilities, laundry, housekeeping, and changing of linens are included in the monthly rate.

Nothing wrong with the place. It served the purpose.