Add a review
For pricing & availability
My mother is 99 years old and has been at Atria West 86 for approximately 2 months now. She says it has been a godsend and that the staff is wonderful and takes excellent care of her. She loves the food and enjoys going to the dining room three times a day. Her apartment is comfortable and cozy, and she is happy to be there. Special.shoutout to the nurse and wellness team, who have done a beautiful job of bringing her medications to her,.escorting her to meals, and answering all of her questions at any hour of the day or night. Heartfelt thanks to Atria West 86th Street staff for making her transition to assisted living as painless as possible, and for keeping me informed and reeassured throughout her adjustment process.... Read more
Atria West 86 welcomed its first residents more than 20 years ago and remains a desired residence for older New Yorkers who enjoy living in the cultural heart of the city. Tucked along the Hudson River on the Upper West Side of New York City, Atria West 86 provides independent and supportive living services for older adults.
This walkable location puts big-city amenities right at your fingertips. Walk a block to the picturesque Riverside Park for exercise and enjoyment of nature. Gather with friends for a people-watching adventure on nearby Broadway. Enjoy an afternoon exploring Central Park and visiting the Central Park Zoo. Located near public transportation, you can easily make your way throughout the city. Rest easy knowing that multiple hospitals and the VA New York Harbor Health Care System offer care within a short distance of this community. The staff of Atria West 86 knows that pets hold a special place in the hearts of their owners. Bring your four-legged friend with you to this pet-friendly community and, as always, choose how you want to spend your time!
Enjoy the comfort and security of an around-the-clock concierge. Let the dedicated team provide...
Read More
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.4
Review Score
Review Score
128 reviews9.4
Out of 10
5 star
65%
4 star
25%
3 star
4%
2 star
5%
1 star
3%
A Place for Mom has scored Atria West 86 with 9.4 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Atria West 86 has 128 reviews with an average "overall experience" of 4.4 out of 5.
4.5
4.5
4.1
4.5
4.5
4.6
4.3
Luxury setting with extremely terrible elevator service keeping clients in close proximity and waiting times frequently exceeding ten minutes and longer during meal times. Dangerous during Covid
1.5
1.5
1.5
1.5
1.5
My uncle was a resident here. When we were involved with the admission people they promised the world. Once my uncle moved in they could care less. The social worker is a joke, no one returns calls and when they do they are useless. My uncle got bedbugs here twice ( never had an issue before he moved in). It was so bad the second time they had to move him out of his apt for 2 months then tried to bill him for a bigger apt. While he waited for them to fumigate. I would not recommend this Place to anyone who does not have family nearby who can run interference. What they charge is unbelievable and what they deliver is a joke. BTW, I am a retired social worker in another state so I understand the system.
1.5
1.5
1.5
1.5
1.5
Nice!
5
5
5
5
5
Very Good!
5
5
5
5
5
This is a beautiful facility. The apartments are very large and modern. There are two restaurants on the facility and plenty of beautiful space to socialize. It’s like living in a five star hotel. [Name removed] was extremely informative and made us feel at home during our tour.
5
5
5
5
5
The care at this community has been nice. My mom wanted this location. The staff are nice and caring to her needs. The community needs to keep up with the cleaning of the environment. The menu needs some small improvements with more healthy meals to help with special dietary needs. My mom does like the activities and the trips away from the community. This community does need more elevators or more elevators for the residents. We would recommend this
5
5
5
5
5
My love one is doing well with her move to this community. She seems to be happy, and she likes it. Everything is working out pretty well for her since her move to this community.
5
5
5
5
5
This whole ordeal has been overwhelming to not just my aunt but for me as well. I am so grateful that we found this community and they were able to have space for my aunt who had just lost everything due to a fire in her apartment building. The staff has been overwhelmingly nice and kind very accepting of us. The community is beautifully clean and well maintained.
4
4
4
4
4
The Atria West 86 Senior Residence is located at 333 West 86th Street, NYC. AVOID THIS PLACE!!! It is an overpriced and overcrowded dump. Don't be fooled by the pretty lobby. You will be charged $10000. to $15000. for a small apartment plus an additional one month fee when you move in. The building is an old converted hotel which is not adequate to handle the amount of senior residents living there. The three tiny elevators are too small for all the people living there. A 30 minute wait for the elevator is normal and my record is 50 minutes. I'm surprised the fire department hasn't closed this place down for safety reasons. The food served in the basement dining room is frozen and heated. No cooking is done on the premises. There are frequent pipe breaks and floods throughout the building and inside the resident's rooms. Also, there is a severe water bug and roach infestation. The staff members are rude to the residents and are annoyed when you request something. Most of the staff turns over constantly due to very low pay. The front desk lady is usually busy playing video games and people entering or exiting the building go unchallenged. I suggest that you search other assisted living facilities in Manhattan and avoid the Atria.
0.5
0.5
0.5
0.5
0.5
Response from Atria West 86
August 4, 2017Thank you for taking the time to share your concerns with us. Your comments concern me and I’d like to help. Can you email me directly at [removed]? From there, I can better understand your situation and who is best positioned to address any issues. In the meantime, please know that we pride ourselves in our service to our residents.
I was happy with the care that we received here. The staff was nice and caring. He was happy with the menu and the variety they offered. They have activities for the residents that want to participate. We would recommend that families tour this community for the nice care and good value for a loved one.
5
5
5
5
5
This is a great community, and my mother is doing very much better since her move here. She has a friend in the community, and they happen to have a room available on the same floor. Everything is working out very well, and I'am very pleased with all they have done for us. The staff is responsive, and very kind. This is a community I would recommend.
5
5
5
5
5
This is a nice community for care. The staff is nice and attentive to the needs of the residents. We have found the meals to be very good. My sister is happy with the activities that are offered. We would recommend this community to other families for care and value.
5
4
4
4
4
The staff was good at this community. The food was good as far as I could see. This place is terrific and I really enjoy working with the people here. This place is like a cruise ship with all the options that they provide. My loved one really likes it here. This place is better for people that still can do for themselves.
5
5
5
5
5
Offers most options for easy admissions w/assessment done @ rehab or hospital vs on-site at Atria. $1k off monthly rent through 2016 & rate lock make one-time non-refundable 1/2 month's rent requirement more palatable. FURNISHED w/more daily services than other facilities ("basically a hotel for elders providing daily room cleaning & fresh linens"); 3 restaurants on-site from which to choose for dining w/no set seating times. "Respite" option provides 30-day residency where one-time non-refundable 1/2 mo. rent amount is waived.
5
5
5
5
5
I think Atria is wonderful. We have been really happy with it. So far things have worked out really well.
5
5
5
5
5
I think they do a good job at Atria West Side, however it didn't end up being a great match for my loved ones needs. It's a very clean, attractive, upbeat feeling facility, and the staff is helpful and responsive. Any questions or maintenance issues we'd bring up with them would get resolved immediately! They also have a great variety of services, activities, trips, and things of that nature. All that being said I think this facility is probably more suited for those without many serious care needs. Their med service wasn't as reliable as I had hoped, and they had some odd rules like wheelchairs not being allowed in the dining room that made things difficult for my loved one. It's a very nice place, but also very expensive.
4
4
4
4
4
Response from Atria West 86
December 15, 2015Hi, thanks for visiting our community. We welcome residents of all ages and ability levels. If you have questions about our programs, I welcome you to reach me directly at [removed].
This community is stunning - the residents are active and happy, and they have restaurants with fine dining. I want to live here when I retire!
5
5
5
5
5
We are very happy with the services they have provided and the staffing is very friendly ad smart the food is terrific very varied, the culture activities are phenomenal they keep busy intellectually. They offer movies and lectures and classes so it definitely suits our needs.
5
5
5
5
5
Their demographic seemed like a better fit for my loved one. Due to location though, they were quite a bit more expensive than the Atria we ended up going with. If it hadn't been so expensive, this might have been a better fit.
4
4
4
4
4
I think it's fantastic. The food is adequate. The elevators get do get pretty crowded at meal times. Perhaps they could not reserve the elevators out at meal times, or stagger the seating so less people are going at once. They seat people where they are able to meet others, and that is nice. We thought the apartments were very nice, and the staff seem excellent in terms of the number of people on staff, as well as how good they are. They have a lot of facilities, activities, and amenities, including a 24 hour snack bar. Care solutions are very flexible, it's nice to know if the need should arise.
5
5
5
5
5
See what the neighborhood has to offer and what’s nearby:
Atria West 86 offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
Atria West 86 has received an average review rating of 4.4 based on 128 reviews. See all reviews.
A Place for Mom has scored Atria West 86 with a 9.4 out of 10 using our proprietary review score.
Our review score helps you identify high-quality communities based on recent reviews.
We start with the average of all a community’s reviews from the past two years. Then, we look for the communities people prefer. Communities that have mostly Very Good and Wonderful reviews in the past two years receive a higher score than communities that have low or no reviews in the past two years.
Call (212) 712-0200 to reach a resident at Atria West 86.
To reach a resident at Atria West 86 call: (212) 712-0200
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, 2bd
Conveniently located just minutes from the City, Westchester and New Jersey, Atria Riverdale has been the Bronx's senior living community of choice for more than 15 years. With a continued commitment to quality, they have just completed a $14 million renovation to enhance the beauty and...
Studio
VillageCare at 46 & Ten respects your independence and privacy while providing basic services that foster an urban lifestyle of comfort and quality. What separates us from the rest are the people who live and work here, the city we call home and the culture that thrives all around us....
Studio, 1bd, 2bd
Hudson Hills Senior Living invites residents to a home of endless possibilities, growth and comfort. Residents choose from spacious studio, one and two bedroom apartments and live a maintenance-free lifestyle. All daily amenities are included in this North Bergen, New Jersey Independent Living...
Studio, 1bd, Semi-Private
Owned and operated by Castle Senior Living, you will find the comforts of home and more. Located just minutes from Manhattan, we offer you scenic views, elegant and comfortable apartments, a 24 hour responsive and friendly staff, 3 Kosher meals served daily, housekeeping, laundry, utilities,...
1bd, 2bd, Semi-Private
Are you ready to embrace a whole new level of independence? Five Star Premier Residences of Teaneck, formerly Classic Residence by Hyatt, is the community where you'll find The Vital Elements that are important to living life to the fullest: Home, Wellness, Connection and Vitality. Enjoy the...
Studio, 1bd, 2bd, Semi-Private
Nestled in a vibrant New York neighborhood, yet with a friendly small-town atmosphere, The Watermark at Brooklyn Heights provides an exceptional setting for seniors who want an exceptional lifestyle. This elegant, pet-friendly community offers upscale living spaces and amenities, accompanied by...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.