Atria West 86

I have seen large roaches, multiple times, and have had a problem with the laundry multiple times. I believe whites and colors, are not separated. Staff is excellent and very responsive, as is administration. Food vendor, needs to be addressed. Almost everyone complains about the food. I would like to see more live lectures versus movies, in place of lectures.

This is where my mom is so I don't know exactly but everyone is friendly and she has interesting activities to do. She really likes happy hour. The location is great!

My father was at the Atria for about two months. The staff was very friendly and welcoming. There are a variety of social offerings for the residents. The food is quite good. As my father’s health declined, the staff made an effort to be accommodating, but at times they did not always respond to our concerns in a timely manner. In the end, my father needed more care than the Atria could provide. For those with less severe needs, the Atria is a great option.

My time spent at Atria West 86 (NYC) was simply amazing. I had a kidney transplant operation days before arriving here and I could not have been in better hands. The staff here is full of wonderful, caring, patient, kind people. A special shout out to [name removed]- he took it upon himself to call me every afternoon to take down my dinner order and then deliver it to my room. That type of kindness is hard to find in this crazy, callous world. I was at the Atria West 86th for a little over a month. The food was as wonderful as the people at the two restaurants and the cafe. I was not able to take advantage of the daily programming due to l my recovery (compromised immune system) but it was tempting (movies, lectures, yoga, artists, gaming, karaoke, field trips, happy hour - you get the picture)!!! I would unequivocally recommend The Atria West 86th. Signed: an extremely appreciative [name removed]

My mother is 99 years old and has been at Atria West 86 for approximately 2 months now. She says it has been a godsend and that the staff is wonderful and takes excellent care of her. She loves the food and enjoys going to the dining room three times a day. Her apartment is comfortable and cozy, and she is happy to be there. Special.shoutout to the nurse and wellness team, who have done a beautiful job of bringing her medications to her,.escorting her to meals, and answering all of her questions at any hour of the day or night. Heartfelt thanks to Atria West 86th Street staff for making her transition to assisted living as painless as possible, and for keeping me informed and reeassured throughout her adjustment process.

Everyone is friendly, kind and thoughtful. Room sizes are good. Like all of New York everything is a little small. But it's all good.

The staff is respectful, caring, and responsive to my Aunt's needs. They are open to listen to any of my concerns and take corrective measures where necessary. The facility is well maintained. Each apartment is well taken care of. The maintenance and housekeeping staff is very responsive in a timely manner. There are always beautiful plants and flowers around and the meals are always satisfying and varied to all palates. There are monthly meetings that give the residents opportunities to give and get feedback from the Administrative staff. The Care Team works diligently to make sure that the residents are well attended to. The Front Desk is always welcoming and responsible They go out of their way to make sure residents, families and visitors are responded to with friendliness and care.

I would confidently give them a full 5-star rating. The three months my Aunt spent at Atria West 86 were truly exceptional. The staff displayed unparalleled attentiveness, kindness, and accessibility. This environment has been a perfect match for my Aunt, a social individual who thrives in a place where she feels respected and well-cared for. I wholeheartedly recommend Atria to others seeking outstanding care for their loved ones.

Atria West 86 is a beautiful community located just a few short steps from the picturesque Riverside Park. However, the feature that really sets it apart from other Assisted Living facilities is its incredible staff, who are helpful and engaged with residents in a variety of activities I have only seen here. As a guest lecturer who visits the community frequently, I have noticed that all programming is top-notch and gives residents a sense of independence and a fulfilling lifestyle that is unique. There is a positive energy to the place. I would highly recommend Atria West 86 to anyone who is looking to find a community that feels just like home.

I was excited given I needed assisted-living due to my health, having heard amazing things about this place for years being from NYC. Sadly, it was a very mixed and disappointing experience lasting only 5 months not my lifetime! Some staff were helpful, kind and supportive; others nasty, lazy and even vindictive to others! Also, several staff left while I was there because of the significant turmoil going on; hence service became even more inconsistent (ie few missed meals and several missed Saturday laundry services, etc) The best part was my social worker (who then left soon after I arrived!), my personal housekeeper, one maintenance man and a few front desk staff, a couple people in management & my nurses. The food was delicious plus the gorgeous rooftop/views amazing! Some management were incredibly absent and/or difficult (ie housekeeping and business office) Also, some “rules” and positive features even in print (handbook) on arrival randomly changed or stopped without warning.

They get all 5 stars. My experience with my Aunt as a resident at Atria West 86 for 3 months has been wonderful. The entire staff has been attentive, kind, caring and accessible. It is a perfect fit for my Aunt who is social person and in an environment where she is respected and cared for. I would definitely recommend Atria for others.

The facility is nice and the clinical staff are quite friendly and helpful. The problem is if you need to reach anyone in the administration forget it. They don't respond to calls or emails, they don't make repairs in the room, they raise the rates without telling you and then threaten to have you thrown out because you didn't know about the raise! All that for 14K a month for a studio apt!

We picked this community because, it was the closet location. It looked like a really nice place. It was beautiful, and well maintained. The staff was there to help, and bring my loved one down for meals, They got what they needed.

I am a resident of Atria West 86th for 2 months now. I was unfamiliar with the routine of the facility and was unsure whether I will like living here. Since admission, I have been receiving the assistance that I truly need. I moved in with several medical health conditions, but has improved with ADLs support from care staff. Everyone has been courteous and knows your name. I too enjoy the food. I feel comfortable and safe living here and could see myself staying long term.

I have been residing at Atria West 86th for 7 years and my experiences has been wonderful thus far. I truly enjoy the programs in the community. I take advantage of the in-house activities and outings as I like to keep myself socially active. Like today, I joined a group of our fellow residents to Ellis Island. My favorite activities are the 3 meals per day. The food are great and the menu changes all the time. It's great not having to do any kind of housework as services such as housekeeping, maintenance, and personal care are provided. Most importantly, the community handled the Covid pandemic very well. Staff kept us safe. I call Atria my home and I consider the staff and residents my family.

I am a new resident of Atria West 86th. My husband and I moved into the community on [date removed]. The move was a huge transition for my husband and I. Part of the decision to move to this community is to be near my daughter. We are still acclimating to the routine and appreciate the care and support that we are receiving. The quality of the food is great. Most importantly, the staff are wonderful. We benefit from services including the socialization activities in-house as well as the outings. Overall, we like it here as our new home.

I am a resident of Atria West 86th and has been living in the community for a year and a half. I transferred to this community from a short-term rehab facility. Since living here, my experiences has been great despite my physical decline. The staff are very helpful and caring. I appreciate the support that I receive daily. I've acclimated to the routine and call this place my home.

I am a resident of Atria West 86th and have been living in this community for 8 months now. I made the right choice to move here from London to be near my family. I consider myself very social and made many friends here. I like the in-house activities particularly the entertainments. I find myself busy which keeps me active. Overall, I am happy here.

I am a resident of Atria West 86th since November 2021. For the past 11 months living in the community, I am beyond happy as a resident. The services are excellent and they took very good care of us during the pandemic. I am also impress with the amount of activities provided, which keeps me and others socially active. Lastly, I love the food here.

I am a new resident and has been living at Atria West 86th for 2 weeks now. So far, the staff are incredibly sweet and attentive. I am impress with my apartment and most importantly the care that I receive. There are plenty of activities to do in-house as well as outings. My schedule has been busy in a great positive way. Overall, I could see myself living in this community for as long as possible.