Aspired Living of Westmont

We were at a loss as to how to begin our journey in finding a home for our mother. [name removed] with A Place for Mom was incredible in helping us find the right fit for our needs. Our Mom loves her new apartment and all the residents and staff at Aspired Living of Westmont. They have lots of fun activities not to mention the live music each month on Thirsty Thursday.

They are concerned for the people they service. Always saying hello, checking if residents want to do activities, asking how residents and families are doing. It's a close and friendly community.We picked this place for mother because it's pretty, light and airy, the apartments are well laid out, the hallways are wide so there is enough room for three or four wheelchairs across. We tried the food, and liked it. We saw all the activities, and the friendliness of the people.

Everyone was very friendly, helpful and caring. I believe that they genuinely cared about my loved one. Communication was very good and they tried to see to our concerns. The nursing staff called us pretty quickly whenever my loved one had taken a fall. I did have a difficult time understanding the nurses accent, though. They always had some activity going on, which was nice. However my loved one didn't participate in most of them. We did attend a few family events, which were very nice. We enjoyed our time together. Moving in and out was good. The food was good too. Although my loved one liked to go out to eat. At one point they were down in help in the kitchen and dining room, so the wait for food was very long. I hope they found help. I'm very happy that we had my loved one placed there overall. Place was clean and looked up to date décor wise. And it didn't smell like some other places we considered, like a nursing home or hospital.

I feel like the Care Team is understaffed at Aspired Living of Westmont. The Management Team is inexperienced and, at times, difficult to work with. There are staff members that are kind, compassionate and caring. Others, not so much. It doesn't seem as though they are being monitored by anyone. I wouldn't recommend Aspired Living of Westmont as an Assisted Living facility. It's a nice apartment with nice entertainment choices during the week and mediocre food.

Basing these responses on what mom says and my observations. Activities rated lower because I think mom needs some help getting to them (not familiar with location). She does enjoy the ones she manages to attend but there are many she is not interested in. I find the staff to be very nice and the administrators to be very friendly and responsive. It has only been a little over a month that she has been there and the adjustment process is still happening. She is making some friends, mainly from eating with them. Hopefully she will become more comfortable as time goes on and she becomes more familiar with everything.

Both my mother and my father are residents here at Aspired Living of Westmont. Great wellness team! Everyone in that group I've engaged with are sharp and kindhearted people. I love [name removed] and [name removed], the Wellness team managers. They are happy to check in and help resolve any issue, large or small. I believe they are believers! The restaurant staff are very nice, they work hard to make sure the residents have what they want. Reception is helpful as well. It's a pretty good staff all around.

The community was wonderful to work with and always communicated with us. They did do a great job at keeping everything clean. There was a few times that my loved one's room needed a good vacuuming. The staff was always friendly and willing to help when asked. Some of the food looked ok. My loved one was a picky eater and the community did everything they could to get my loved one to eat. Even making something different for them. My loved one ate in their room most of the time. My loved one's room was near the activities. Unfortunately my loved one wouldn't participate, but the community always had something going on. The cost was about the same as other communities. I would highly recommend Aspired Living. The rooms are nice and the staff is fantastic.

My brothers and I reluctantly placed our mom at Aspired in Westmont, but we are very happy she is there. The entire community from front desk to the back office are kind and friendly. Everybody knows our mom by name and treats her with respect. It was and still is hard for my brothers and I but we sleep better knowing that she is safe and well cared for. We are grateful for Aspired!

Staff is very caring and conscientious, easy to get ahold of if need be. From the receptionist to the aides to nursing to the Director of Memory Care, every single person seems genuinely happy to be there personally knows each resident. The community is clean and my mom is happier than she’s been in ages. She says she’d recommend Aspired to anyone, the people are really nice, they have a lot of fun, and the food is excellent. Memory care residents don’t lie, so that’s a really positive review on its own! I’m thankful we found a home for my mom where she’s so well cared for now that she can no longer safely live independently. It wasn’t easy, but we certainly made the right choice.

Went to go check this place for my dad and worked with [name removed]. She was unbelievable, so knowledgeable and helpful. She took the time to get to know my fathers needs. The facility was so clean and overall I was super impressed. The staff seemed very welcoming and I know this will be a good fit.

We moved our parents to Aspired living-Westmont in August 2022. The transition went smoothly, everyone was friendly, transparent and accommodating. The facility is beautiful, clean, and spacious. Mom and dad are making new friends, enjoying the many activities offered, and safely cared for. We are relieved they have nursing check-ins, 3 daily meals, and all-inclusive services (laundry, cleaning, church services)provided. Even though staffing can be challenging EVERYWHERE, including at Aspired Living, they continuously work to fill positions as needed.

I work as a contracted therapist in the community and I can't say enough good things about the full time staff here. You can tell how much they care about the residents. I would definitely recommend for my family members.

I am so pleased with the staff, the community, the activities, safety, care, compassion, and that my mother is secure, not lonely, and active. I finally rest at night knowing she is never alone and is always taken care of. At last, some peace of mind. Thank you Aspired Living.

I think they are doing an excellent job. It is a relatively smaller facility. The layout is thoughtful and well designed. The staff, I found them to be dedicated, committed, and very friendly as well. I would highly recommend Aspired Living of Westmont to other families looking.

Our Dad was one of the original residents of Aspired Living of Westmont when it first opened. Like all families we had our concerns of moving Dad from our Family home to an assisted living facility. I can say that we are happy that we did! Dad made so many new friends while he was a resident. Friends that consisted of fellow residents, staff members and other family members of residents. What separated Aspired Living from the other assisted living facilities was the staff. The staff treated our Dad as if he was a family member of their own. We knew this because Dad had medical rehab at other facilities that we thought could be a good fit for Dad. They were not. Unfortunately Dad passed away late last year and we still stop in to visit with Dads friends and the staff. So many fond memories!

Great staff who really cares about the residents. Have many activities, visiting musicians, movies in the theater. Dining room offers good food with a nice variety. Great nurses who return family concerns promptly

Both my parents were the first residents in this new facility five years ago and have had a wonderful experience. They both started in Independent Living and my mom moved into memory care a year ago. The staff was instrumental in that move and were very helpful. The staff also did a magnificent job during Covid and continue to really care about the residents. I highly recommend Aspired Living!

Aspired Living has been an exceptional home for my dad over the past 5 years The staff there is so kind and responsive with him During the height of Covid they especially took great care of the residents and followed every protocol They have had to work through staffing issues just as every other business in this crazy economy, but I never saw the quality of care decline for my dad They have worked hard to improve the menu offerings as well and now have a great restaurant service available Don’t hesitate to consider Aspired Living for your loved one…they have been a blessing for us!

Their approach is very much like a Montessori approach for children, but for adults. I like that they try to pair up the people that have similar strengths, and then as they transition into decline, they put them with what they call the gems. I like that this allows them to hang onto whatever skill level they are at for the longest period of time. They do it right here. The cost is in line with everybody else. But they just do it right. With Covid, they went above and beyond keeping us informed. Not overly informed, not underinformed, just right. They kept the residents super safe and went above and beyond state guidelines. They brought in their own company to clean and administer Covid tests regularly. They were the first ones to get pulse oxygen monitors to measure not just temperatures but also pulse and oxygen rates to determine if they needed to get a resident into a hospital. We had an experience at a different community, and they were good, but not nearly as good as this place. Aspired Living assured us they would be able to transition our loved one from assisted living into memory care and make sure he was safe. They did so seamlessly, and I never once heard any frustration level from them. They kept him involved and active, as he preferred to be.