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Overall it was a very good experience. The facility is a bit older than others in the area, but the staff is very friendly and accommodating. I would definitely recommend Aspenwood Senior Living Community to other families looking.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Overall it was a very good experience. The facility is a bit older than others in the area, but the staff is very friendly and accommodating. I would definitely recommend Aspenwood Senior Living Community to other families looking.
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Response from Aspenwood Senior Living Community
May 23, 2024Thanks for your recommendation and your shout out for our warm and accommodating team.
The staff members at Aspenwood Senior Living are professional, friendly and attentive to residents' and families' needs. Aspenwood's capacity to administer medications helped me tremendously. Also, having medical doctors scheduled to attend to the residents is also helpful. I've dined with my cousin in the dinning room and I enjoyed that experience. Residents receive memos on various topics when necessary, bulletin boards are updated weekly. I receive notices in the mail regarding important changes. Housekeeping is done regularly. I highly recommend Aspenwood Senior Living and the services and care that they offer.
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Response from Aspenwood Senior Living Community
May 9, 2024Casandra, we're thrilled to hear that you've had a great experience at Aspenwood Senior Living. Providing professional, friendly, and attentive care to our residents and their families is our priority. We're delighted that you enjoyed dining with your cousin in our dining room, that our medical services have eased your life, and that the communication from the community has been exemplary. Your recommendation means a lot to us, and we look forward to continuing to provide excellent services and care to both you and your loved one.
Eight months ago, after a long mostly disappointing search for senior living, we happily discovered Aspenwood Senior Living Community. Most other places either were way out of our budget or only offered one bedroom apartments. At Aspenwood, we are able to afford a beautiful two bedroom apartment with a particularly lovely view of the grounds and the nearby woodlands. Our first encounter with staff and other residents was delightful and continues to be every day. People are always helpful and friendly. We have lived here for 7 months and wonder why we waited so long and struggled for two years with my husband’s Parkinson’s and its manifestations. We feel safe and cared for, with a very attentive staff and great medical practitioners. We’ve made many friends and are active in the community and participate in the many activities that are available daily. I highly recommend Aspenwood Senior Living Community
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Response from Aspenwood Senior Living Community
April 30, 2024Thank you so much for your heartfelt review, Renee! We're thrilled to hear that Aspenwood has been a perfect fit for you and your husband. Providing a warm, welcoming environment where residents feel safe, cared for, and engaged is always our top priority. It's wonderful to hear that you've found a sense of community here and that our amenities and services have enhanced your lives. We love having you both as part of our community and we're grateful for your recommendation.
The quality of care, friendly staff, and food are great. Even though the facility is in need of some renovation it's still being maintained very well. The staff was super nice and welcoming from the initial visit and so was the residents so it made her feel right at home.
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Response from Aspenwood Senior Living Community
March 22, 2024We're thrilled to hear you find the quality of care, friendly team, and wonderful food to all be excellent. Thank you for acknowledging the welcoming nature of our team and residents as creating a home-like atmosphere is important to us. We are honored that you chose Aspenwood and appreciate your recommendation.
The staff is wonderful and caring. Very pleasant in every interaction. Overall the meals that are served just do not seem to be very creative. We are very happy with our experience at Aspenwood.
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Response from Aspenwood Senior Living Community
February 20, 2024Thanks for your compliments for our team. We're thrilled to hear that they have been so warm and caring in every interaction you've had with them, and are glad to know how happy you are with your experience at Aspenwood. Note that we are always looking for resident feedback on our menus and hope you will encourage your loved one to attend our monthly dining services meetings to let us know what they might like to see changed.
The experience is good. The administrative personnel are probably the worst as many seem unknowledgeable, but the other staff (front desk, dining, cleaners, etc) are kind and helpful. We picked it because of the unique mix of assisted and independent living options. We were able to choose independent but also have the option to add any additional assisted tasks, as needed, for separate additional costs.
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Response from Aspenwood Senior Living Community
February 2, 2024I am the Executive Director and want to thank you for sharing your feedback. We're glad to know our flexible approach to providing services is a great fit for your needs, and we appreciate your compliments for our team. If you ever have an issue that you need help in resolving please contact me directly and I would be glad to help.
We are very happy to have found Aspenwood Senior Living. They have worked closely with us to accommodate our needs. People are friendly and attentive. Staff is stellar. Dining is delightful and delicious. Couldn't ask for better.
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Response from Aspenwood Senior Living Community
November 13, 2023Thank you for your kind words and your five-star review. We were delighted to read that you have been extremely happy with your experience at Aspenwood and appreciate your shout out for our amazing our team.
I think they make an effort to assist the residents and their families. They have answered my questions and helped me get things like arranging meds set up. It's a bit confusing if you've never done it before. Mom is in a one bedroom. The bedroom and living/dining area is nice. The one drawback is the bathroom is a little small. It is very hard to maneuver in a wheelchair. They offer lots of activities each month like exercise classes and scenic trips.
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Response from Aspenwood Senior Living Community
July 20, 2023Thank you for sharing your feedback on your experience at Aspenwood Senior Living. We're glad to hear that you feel our team has been very helpful in navigating the process of getting your mom settled. We're also glad to see that you like the apartment she is in. If she is still having trouble navigating in her bathroom please let us know and we can have one of the occupational therapists work with her to make sure she is comfortable. Thanks again for your review!
The nursing staff/ CNAs were exceptional with caring for my loved one. They show that they care. Management staff is friendly and acknowledged family members when there to visit. They make themselves available in person, phone, or text. My loved one passed away at the beginning of this month. The support and care was exceptional to the end. I would definitely recommend this facility to others, I already have.
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Response from Aspenwood Senior Living Community
April 27, 2023Christine, thank you for taking the time to share your experience at Aspenwood. We are sorry for your loss and are glad to read that you felt that our team was able to provide exceptional care and support to your loved one and family. We appreciate your kind words for our entire team and are honored by your recommendation.
A close friend of mine joined the Aspenwood Community a few weeks ago. We have been so pleased with the hospitality and care from the staff. Everyone is welcoming, friendly, helpful. The activity calendar offers classes in arts or crafts, lectures, outings, shopping, religious service, games, daily movie and more. Meals are healthy, delicious and well presented. Prescription medicines are carefully managed and given at the appropriate times, doctor and nursing staff on site, physical therapy provided as needed, transportation to medical appointments available. There are many places inside and out where groups of friends can sit and chat. Cleanliness has a high priority everywhere. We very highly recommend Aspenwood to all.
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Response from Aspenwood Senior Living Community
September 28, 2021Thank you so much for this review Madonna! We appreciate hearing of all the things that have impressed you and your friend about Aspenwood so far. We are especially appreciative of the shout out for the team, and so very glad you've been wowed by the care and hospitality they provide. We're glad your friend now calls Aspenwood their home and honored by your enthusiastic recommendation.
The staff specifically the assistant director really stood out to us. He was very informative and very welcoming. He made us aware of different options to help reduce the overall cost. When our loved one had to be moved they were very helpful organizing the move, and helped arrange visiting times. The rooms were very good. The other thing they did that we were impressed with, was once our loved one was discharged from the hospital, they arranged 24/7 around the clock care.
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Excellent facility and tour and Sales Rep [name removed] went above and beyond. Extremely informative. Friendly environment and residents. Very reasonable prices for the many services. Nice garden apartment. Serious option and our first choice all around.
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Smells of urine. Staff doesn't care. Food is always cold. Service is terrible. Don't go here.
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Response from Aspenwood Senior Living Community
January 4, 2019Betty, I am the Executive Director and I am sincerely interested in your comments. Our goal is to provide a warm and inviting residence and I am sorry you did not feel that during your recent tour. To reassure you of our care and hospitality I would be delighted to connect you with residents and family members who can tell you about their experience at our community. Please contact me at the community and we wish you the best as you look at senior living options.
I am sad when I see nasty reviews about Aspenwood. My mom has lived there more than a decade and never had a concern that was not immediately handled nicely, professionally and peacefully. Then I remember that every assisted living place is not the same, not one-size-fits-all. Just like college searches, the "right" place for you or your parents will "feel right" and you will be right at home. I'll agree that Aspenwood is not fancy, frilly and overwhelming but, then, neither is my mom! We - she and I - wanted someplace quiet, safe and with great round-the-clock care from wonderful staffers. We found that at Aspenwood. The Residents' Council meets monthly to discuss the dining room, housekeeping and other services. In 11 years, mom has never felt the need to attend but, the couple of times I have sat in, I found that individual maintenance issues, timely response to service requests and the lack of a particular dinner item were rare but quickly resolved. My mother is treated like everyones' grandmother - the nursing staff is tremendous and caring. Walk through the facility, by yourself or with a staffer, and you will see how clean, peaceful and safe Aspenwood is, everyday. I look forward to welcoming you personally because I know just about every well-loved resident!
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I am a resident and this place is so disappointing. The food is always cold and dining room staff are very rude. Maintenance is sub par. I have put in numerous requests and nothing gets done. Director doesn't care about us. He needs to go.
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Response from Aspenwood Senior Living Community
January 7, 2019I am the Regional Director of Operations and was disappointed to read your impression of our community. Resident care and happiness is our top priority and we take all feedback very seriously. I often visit this community and am always impressed by the positive care and services I've seen delivered by our team members, and have enjoyed the times I have eaten in the dining room. I would like to speak with you to get more details so we can look into your comments further as they do not match my experience at the community and are inconsistent with the results from our most recent resident satisfaction surveys. Please ask the front desk to put you in contact with the Regional Director of Operations. Kind regards -- Leslie.
This place is fine until you sign the papers. Then you are turned over to an incompetent Assistant who can' find or answer anything. Its all very unprofessional. Once Dad made his deposit it was roadblock after roadblock. Although we are now settled in, I will be exploring other options! Truly miss [Removed]and his staff they were really awesome!
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Response from Aspenwood Senior Living Community
October 24, 2017Michael, as the Executive Director at Aspenwood, I assure you that it is our intent to exceed the expectations of all our residents and families. I am sorry to read that has not been your initial experience. I would welcome the opportunity to discuss your specific circumstances so we can make sure your dad gets settled into his new home. Please stop by or give me a call -- my door is always open.
The new management at Aspenwood is much better than the old regime, no matter what others might say. In fact, both the ED, Joey, and Sharon in Sales were here in 2007 and came back "home." You can tell they love taking care of people. The staff has been very responsive to my mother's every need and she can be a bit difficult to deal with sometimes! I would recommend Aspenwood for anyone looking for a community for their parent or loved one.
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I am very disappointed in this facility. It was much better when Ryan was here. He really cared about the residents. He knew the names of all the residents. He would be open and visible. He was a friendly person and made the residents feel good. If there was a problem, he would try very hard to see that it was taken care of in a timely manner. He seemed to really care about the residents. [removed] very different. Management does not seem to care about the residents. Repairs are promised and are not taken care of. The management has little or no connection with the residents. The kitchen runs out of food. The transportation is inadequate...not enough transportation... The kitchen staff tries hard but there is not enough staff. The maintenance staff works hard, too.f In summary, SOMEONE NEEDS TO READ THIS AND MAKE THINGS BETTER!! Someone needs to care about the residents.
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Response from Aspenwood Senior Living Community
January 31, 2017Dear Olive, thank you so much, we really appreciate your input. Aspenwood and all other Five Star Senior Living communities strive to deliver quality care to our residents and hold our staff only to the highest standards of hospitality and service. We operate under strict industry standards and often times exceed these regulations. With that being said, we are always looking for ways to improve, so if you are willing, we kindly ask you to call our Gold Star Service line [removed] and provide us more details so we can investigate the matter further.
We cannot be happier. From the moment we entered Aspenwood the staff was welcoming and accommodating. We first met with Ryan and he was very thorough in assessing the needs for our loved one. We accepted his invitation for lunch which we originally declined. The food was very good and Brad (food director) took the time to speak to us while we dined. The tour of the community offered more than we expected. The apartments were very spacious and reasonably priced. The fact that Aspenwood offers on site physical therapy was a huge plus for us. We met a number of other staff who all went out of their way to greet us regardless of what they were involved in. After leaving our deposit an appointment was set up with the director, Jonathan. After spending time with Jonathan completing the paperwork we understood why he community felt so inviting. He was very kind and knowledgeable. He made a point to let us know he has an open door policy and to please feel free to use it. While we have not taken advantage of his time it is obvious he is available to anyone if needed. Again I cannot say enough good things about Aspenwood!
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I feel confident recommending Aspenwood to my client who are seeking assisted living options.
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See what the neighborhood has to offer and what’s nearby:
Aspenwood Senior Living Community offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Aspenwood Senior Living Community has received an average review rating of 4.1 based on 37 reviews. See all reviews.
Call (301) 598-6424 to reach a resident at Aspenwood Senior Living Community.
To reach a resident at Aspenwood Senior Living Community call: (301) 598-6424
4.8
(13 reviews)Studio, 1bd, Semi-Private, 2bd
3.4
(5 reviews)Studio, 1bd, 2bd, Semi-Private
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3.5
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3.7
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4.3
(30 reviews)1bd, 2bd
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2.6
(9 reviews)1bd, 2bd, Studio
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4.5
(92 reviews)Studio, 1bd, 2bd
Bedford Court is a Continuing Care Retirement Community with one of the lowest Entrance Fee that is 100% refundable. Located within walking distance of the Leisure World shopping center. Our community offers you a comfortable lifestyle, superb amenities and the highest standards of hospitality...
4.5
(33 reviews)Studio, 1bd, 2bd, Semi-Private
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.