Arden Courts A ProMedica Memory Care Community in Wilmington

Arden Courts is very welcoming. My sister [name removed] has settled in and is doing well. I am happy with the services provided and feedback.

My mother has been a resident at Arden Courts for 2 months and I must say the change in her behavior has been startling. Her previous residency, though described as a "memory unit", was simply a custodial location where she was basically medicated so she wouldn't be a problem to the staff or other residents. What a change at Arden! Her meds were decreased to a level just enough to control her anxiety. Her sundowning disappeared almost completely. At Arden Courts she had free reign to walk and wander about the entire place- even outside, in a completely safe and appealing atmosphere. Her aides have been very helpful and there are a wide variety of activities for the residents to participate in- even outings to restaurants, museums and gardens. The most important thing to us is she is happy there and tells us constantly that everyone is so nice there.

It has been a tough transition for my wife, and I with her move into this community. She has been in many community's, but I do feel she is receiving the care she needs finally. She is doing well, and they are taking good care of her, and her needs. I don't think I'am ever going to be comfortable with her living in a community, but I do feel she is safe, and in good community.

The staff are very friendly and welcoming. Weekend care is not as comprehensive as during the workweek, which I suspect is a result of limited supervision. As with all facilities of this type, the family must be diligent in overseeing the care of your loved one.

The care givers were very friendly as was the staff. The facilities are OK, yet there is inadequate the supervision when the patients roam the facilities. My wife lost a cardigan , a 14kt gold ring with 3 birthstones and her glasses ( $ 210). To top it off. the contract stated from May 4 though May 19. I paid in full. Then when I took her out a day early I got billed for an extra day. Must be new math.

This is strictly an Alzheimers community. It was tiny, very small. Essentially all they had was a living room and the clients rooms. If we were just looking at money this place didn't have an admission fee and their price included everything, even the supplies. But it was just way too small.

short term respite minimum 1 week accepted which is nice and hard to find. First stay no problem. Mother came home was very happy had pleasant stay. Second stay when I went to pick her up I noticed she had a black eye. No one in the facility seemed to have noticed it prior to me pointing it out (although it was quite noticeble) and no one could tellme what happened. there was no report written by the previous night's caregiver. Several people had been with my mother including the marketing director but they claimed not to have noticed the big black eye. After a few days I was given a report that she fell in her room possibly going to the bathroom. no explanation as to why no report was written or why no one noticed or questioned the injury. I was really dissapointed because I really like the facility and my mom seemed to like it too. Not sure if I will take her back.

Have talked to them and they do not accept Medicaid.