Arden Courts A ProMedica Memory Care Community in Livonia

Arden Court is clean, with hard working and thoughtful staff. There are many activities for the residents, and the activity coordinator is friendly and very patient. I feel my mother is very safe and cared for. My only critique is that my mother's hygiene could use more frequent attention. However, when we've lived this out, the facility has made an effort to improve.

My visit with [name removed] at Arden Courts was great. She was knowledgeable and friendly. The community was clean, nicely lit and decorated, and the residents were engaged. I was impressed by the layout of the space and the outdoor recreation area.

They are absolutely great! The staff takes really good care of my Mom. The smaller groups of 15 in each wing seems to work well. Appreciate the staff being so attentive to her needs. The staff takes the time to get to know the residents. Always use their first names-create a welcoming atmosphere. They certainly make it easier for me knowing my Mom is being well cared for!!!!

We were disappointed that there was no oxygen mask available when her O2 level dropped Below 60, and then it was several days to get one that was correct for the machine.

My mom was only there for a 2 week respite stay. Some of the questions, such as 5 and 6Given the advanced state of my mom's dementia, she was unable to give me a report on her stay. It was a beautiful facility and she seemed to enjoy her stay. The price was quite high.

I would give a 5 for all 7 categories. The director and office staff were pleasant and helpful. They always had time for us if we had a question. They kept Mom clean and changed and the apartment and common rooms were clean and cheery. There was plenty of room for dining and the menu was varied and seemed good. I never found her unattended and the staff were genuinely caring. The large yard with paved walkways was pleasant and provided a chance to enjoy the outdoors and small wildlife ( birds and squirrels). Mom had been a flight risk at her previous assisted living and the security at Arden was excellent. The price was very reasonable since it included room, board, security, and medical care. I did tour 6 facilities before settling on Arden and we were pleased with our choice. Thanks for helping us find a place for our Mom. I should add that Mom wasn't there very long. Only 3 and a half months and her dementia had progressed to where she wasn't interested in many activities, so I can't really speak to that part. She watched a few movies and I took her to the craft room a few times, but that's about it. If she had been there earlier and had been her old self she'd have been involved much more.

Although I do not have another facility to compare it to, I cannot complain about the care my dad received. However I am grateful he did not have to stay there long; he passed on [date removed]. It is my opinion after his 4 month stay at Arden Courts and viewing the other clientele at the facility that we treat our pets with more dignity in their twilight days, months, and years than we do our elderly. I expressed this with the administrator, [name removed], a few weeks after dad's passing. She responded immediately by saying this would take some time to reflect and respond to. I have not heard from her since which leads me to believe that these type of facilities are a business and little more, although they provide a place where the elderly get care their loved ones cannot perform on a daily basis. Perhaps the U. S. Should have euthanasia for humans similar to Switzerland.

Arden Court is solely dedicated to the care of those afflicted with memory care issues. It is a pleasant, welcoming facility with a staff trained to deal compassionately with the residents and family

Arden Courts is a great facility and very safe. The room sizes in memory care are good, they are private rooms. I would recommend this facility to others. You need a lot of money to keep living there, it is expensive. The kindness and care really shows.

Arden Courts provides a home-like environment that is clean and well maintained. Caregivers are kind and responsive. In comparison to other memory care communities I toured, Arden Courts doesn't over-medicate residents and gives them a lot of freedom to walk around in a beautiful setting, indoors and outdoors when the weather permits. In this way, the experience seems more like assisted living than a typical memory care. The most helpful thing was that they were willing to accept my mom immediately despite behavioral issues and to have the doctor adjust medications after she moved in, and this has been successful. Mom has adjusted well and enjoys the activities more than sitting at home.

We have found Arden Court to be pretty similar to most others. We had heard great things about them prior to placing our loved one there. As is the case almost every place, the sales team makes promises that the workers do not keep. Overall, I would say they are simply average, mainly due to the daily care staff. 90% appear to be there strictly for a paycheck. They lack compassion or empathy for patients. Many sit at tables on their phones. We question whether room checks are done hourly. There are other times we have found the rooms a mess. Again, after reading reviews of other facilities, this seems to be a common theme. There are a few staff members who go above and beyond but they are the few. The meals fluctuate between pretty good to below average. Limited variety provided. They claim they always have stand by items but that is not the case.

The staff at Arden Courts in Livonia was extremely friendly and showed great care towards my father's needs. The housekeeping staff kept the facility very clean and if an incident happened where their assistance was needed for a clean up, they came to service dad right away and always with a smile. The staff was very open and honest in all situations when communicating with our family. The move in process was easy and assistance from staff was graciously provided. The meals were great and provided a balanced diet. I certainly recommend Arden Courts in Livonia to others.

The building and grounds are very appealing and clean at Arden Courts in Livonia. The office staff and medical nurses and aides took the best care of my Mom. The food was well prepared and they assisted her to eat when she was unable. I saw activities going on, but Mom was only there for 10 or 11 weeks and she was past being interested in participating. She passed away last Wednesday and I was moved by the little ceremony that they performed when the funeral home arrived to take her. They covered the gurney with a homemade quilt, escorted us to the porch, and said a prayer to send her out with the angels. Value for money is very reasonable as everything is included. We were very happy with choosing Arden Courts in Livonia.

I am currently a resident at Arden Courts Livonia and everything has been great for me at this facility so far. The cleanliness and friendliness are great. The staff, activities and value for cost are also great. I am totally pleased with everything and feel like I made a good decision in moving here. I would recommend Arden Courts Livonia to family and friends.

The main reason we chose Arden Courts in Livonia was because they were willing to do respite care. When looking, we did not find any other facilities that were willing to do just respite. The staff are very responsive to the residents. They are great at keeping them involved, at distracting and redirecting them.

Arden Courts in Livonia is a clean, caring and dignified facility. I would recommend them to anyone who is looking for memory care for their loved ones.

All 5 stars. The room sizes in memory care are great for one person. The facility and staff have been awesome and it is a safe place to be. I would recommend Arden Courts in Livonia to others looking for their loved ones.

The administration is very very rude. They accused me of taking pictures of the log in book, when I was taking a photo of the event they were having as they never let me know they were having a "family thanksgiving" and [name removed] had to eat alone.. I was very very upset.. so I was taking a pic of their "sign" for the event.. they are just rude rude rude.. I told the gentleman to never speak to me when I walk into that place again! I moved her to a new facility. The only positive thing I can say about this place is that it's very clean. 9/10 of the everyday workers were super nice, it was just the administrative staff.

This is the best place for your loved one if they have dementia or Alzheimer's. The staff is well trained and they have processes and procedures they follow. The community is designed from the ground up to assist the residents that have memory care issues. This is not a mixed care community, they only specialize in memory care residents. The staff communication with the family is excellent. They are on top of their communication. This gives me a peace of mind that my loved one is here compared to other communities my loved one was at.