Arden Courts A ProMedica Memory Care Community in Kensington

we are three volunteers from The Academy of the Holy Cross. Our experience has been very wonderful.We've had interactions with the residents through socializing,games and artwork.The staff has been nothing but kind and receptive.We strongly advise others to come and volunteer to have the same great experience that we are having!

[name removed] has been made to feel a sense of the community and seems quite content with his room surroundings and staff. He particularly enjoys the music sessions, of which there are many. I particularly appreciate being called when [name removed] has a rash or any other concerns. Sounds down with COVID. Communication is excellent.

I have cared for my older sister for 11 years and was determined to NOT put her in a home. Then someone referred me to Arden Courts Kensington and the minute I met the staff I knew this was the perfect place. Everyone is so loving and kind. My sister has a place where she is engaged and happy. This is NOT your average assisted living home!! and the food is a solid 10!! This is her home away from home .Highly Recommend!

When it came time to get assistance with my parents we were so worried about finding the right place, where our parents could be together. Arden courts has turned out to be the perfect place. They were happy and so well cared for. When my father became ill, the staff did an incredible job assisting my mom and our entire family with his final days. I can't think of any more that we could have asked for to make this easier.

My siblings and I are pleased with the care our mom receives. The environment is homey, which helps residents feel more at home. It's a plus to be able to go outside and walk in a secure environment. No elevators are needed, as everything is on ground level. The activities are well planned. Particular, consistent attention to hygiene and routine fosters a feeling of well-being. Long-term staff is also a plus for experienced caregiving.

I recently had the pleasure of partnering with Arden Court to support a shared client in their community. The care provided by[names removed] and the entire team is nothing short of exceptional. They go above and beyond to ensure that residents feel safe, valued, and respected, while also giving families a sense of relief, knowing their loved ones are in a safe and nurturing environment. The team genuinely cares about the well-being of every individual, creating a warm and welcoming atmosphere that truly feels like home. I have witnessed firsthand the staff's unwavering dedication and compassion. Our client, who lived an incredible life of over 100 years, and their family experienced significant benefits from the personalized care and thoughtful engagement offered by the memory care team. Even in her final days, every detail was handled with professionalism, kindness, and dignity. We are truly grateful for our partnership with Arden Court and wholeheartedly recommend them.

This place and Staff are the rudest people you can encounter and disrespectful behavior. You think that this place is all nice and sweet and the staff is kind but you are wrong. The staff starve the residents so they don’t clean them as well as hit them or yell at them.. This place is mistaken for its look with rude staff who are two faced and look at you with disgust when the manager isn’t around. They speak in their own language and make fun of you because you don’t understand. I see staff sleeping on the job on the phone sleeping on residents beds and eating their own food. THIS PLACE IS NOT WHAT IT LOOKS LIKE!!!!

As a care provider, I have been to many facilities. Aden Courts Kensington us truly one of the best! The nurses and caregivers are so caring and have been here for many years. I am so confident in the care that my patients receive. They truly care about their patients and only want what's best for them.

Arden Courts is amazing. My mom has been there now a year and a half and the staff had become like friends. They take such good care of my mom and we are so glad we chose them. Arden Courts was not only the right choice based on our visits, but they were also opened to lock in the monthly rates. My mother is safe and secure and secure and loves the outdoor space. Again, we couldn’t have picked a better place.

I visit someone at Arden courts and find the staff so nice and welcoming. I feel we are so lucky to have Arden courts. They are truly a leader in dementia care. My friend lives to walk and we love the outdoor courtyards.

Love working with the staff at arden ! This is the place for memory care .[name removed] in the business office is a gem, I always see the same caregivers so turnover is low. The courtyard space allows residents to frey walm outside and enjoy the weather

This was a wonderful experience. The residents were a joy to interact with and the employees were very nice and helpful. Family involvement was also very noticeable, which was heartwarming to see. It's a beautiful building with a large courtyard.

To say this was one of the toughest times for my family would be an understatement. We toured multiple communities and were turned away because of my grandmas behaviors. When we found Arden we knew this was the place. First impressions were very modest. No giant chandelier or extensive list of model rooms. Arden keeps things simple and focus on their residents. We can be happier with the qualify of care she has received during her time there and we look for her to be able to age as grateful as possible with a great team supporting her needs. Thank you so much to the team at Arden courts!

After bringing my mother up from a different state, we tried several different communities and found that Arden courts of Kensington was the best fit for my mother and our family. The staff is exceptional, activities are exceptional, and all over area, courtyard, and rooms are well careful and groomed I wouldn’t hesitate to let anybody know that this is a perfect place for their family.

Very positive experience & would recommend anyone looking for a place for a loved one who cannot continue to stay home.

Mom moved to Arden Courts in Mar 2023 from an assisted living in NC. The difference in her is dramatic. Previously, she was anxious and frightened. Here, she is relaxed and cheerful. She has friends, a new boyfriend, and her oldest daughter close by. The staff is warm and capable. They took good care of her when she contracted covid last year. The food is tasty. She is getting good stimulation with activities. We were surprised by how lovely her recent artwork project was. The last thing to mention is the relative lack of staff turnover. In her previous situation, it seemed like the facility was understaffed and changing all the time. This is particularly upsetting for dementia patients for whom consistency is important. As much as anything else, this contributes to the quality of care.

We visited many memory care facilities before deciding on Arden Courts in Kensington, MD. For us, it's the smiles we receive from everyone from the lovely ladies at the front desk to the nursing staff to the care givers when we visit. They all seem to love our beautiful mother and she loves them back. Of course, none of us wanted this for our mom, but we know she is safe and well taken care of . . .which is really all we can hope for. We're so thankful for the staff at Arden Courts, Kensington.

Both of my parents reside at Arden Court. It has been a blessing being able to keep them safe and together. Our family toured several facilities in the search for help when keeping them at home was no longer feasible. Arden court was welcoming and beautiful with plenty of space for them to walk around and be active without worrying about their safety. The staff and caregivers are attentive and kind and treat my parents like family.

My experience here has been very great, been coming here for seven years and everyone of them has been amazing. Love the people and lovely staff members are great. Love this place.