Arden Courts A ProMedica Memory Care Community in Jefferson Hills

Arden Courts does an amazing job incorporation the families and the community into the programming on a daily basic. Caregivers truly care about their residents that's shown in the way they care for them everyday.

We as a family felt so happy and relieved to have my grandmother residing at Arden Courts. Wonderfully kind and caring staff.

Everyone at Arden has made my moms transition a great success. They are so compassionate and friendly. They truly care about all of the residents.

We have been so happy with the care my mother gets here at Arden Courts. All I need to hear his my mom saying she loves it here. And I know we have her where she needs to be.

I am very happy with the care and when I hear my mom say she is at home and loves it here makes me feel great. The caregivers are the best and very caring.

I love my residents at Arden Courts. The executive director is supportive of the staff. Its a wonderful place to work.

After an intense search for a memory care facility. The search ended. The clear winner Arden Courts. Why clean and cozy single rms. Competent and friendly staff. Recreation and engaging entertainment. Spacious outdoor area and much more.

Everyone is friendly and offering help all the time. We are so happy with the community. Top notch!

Arden Court is so much better than the last community my family was in. I would rate them at %150, wonderful staff. My family members are very happy.

Loving, caring, in a totally personalized organized happy environment.

My grandfather has been a resident for two months, in those two months he has fallen 14 times Two times his daughter came to visit at 10:30am only to find him still in bed, calling for help, he hadn’t had his breakfast, didn’t get his morning medicine and he was covered in his own waste When you voice your concerns to the staff they laugh it off and tell you that “he has dementia you know.” I’ve heard the nurses referring to the residents, someone’s beloved family member as the walking dead. He was physically assaulted by a nurse because he asked her to be let back in to his room and she was too busy. He has been hospitalized twice in the two months. The most recent incident left him with a fractured vertebrae in his spinal cord when an aid rolled him out of bed on to the floor. Arden tried to cover this up by saying he fell from his wheelchair. My grandfather went from someone who just needed a little extra help to get by to someone who is going to need 24/7 care the of his life

My experience with Arden Courts has been wonderful. I was a caregiver for my mom for almost a year. I understand what the aides go through everyday. They are very attentive and caring to their residents. A home away from home for me. It’s nice to be a daughter again and to enjoy the time with my mom. Couldn’t ask for a better place.

My mom has been at Arden Courts- Jefferson Hills for about a month and my family and I are so pleased with her experience there so far. The staff in this community are knowledgeable and kind and we have so appreciated the way that they have treated my mother during her transition. They are very easy to communicate with. The facility itself is warm, colorful, and welcoming and the community programming is interesting and appropriate for adults with dementia. This community has the most beautiful grounds an outdoor space of any other community that we toured. We toured nine other communities when trying to find a placement for my mom (she has moderate Alzheimer’s) and this one was far and away the best in the Pittsburgh area.

Our family looked at other facilities, and my sister called me after looking at Arden Courts to say this is exactly what our dad needs. After moving him in here, I agree. He is doing more things than he did before. He seems to enjoy the meals and look forward to them. And he's getting out in the community and doing some coloring, which he wasn't doing before. He has people with him all the time and seems to be adjusting well with his dementia. They keep an eye on how he's doing and accepting the community. There are four sections of care, and they try to put each resident where they'll function their best. He is currently in a group with a quieter atmosphere that suits him better. And there are more gentleman in that group, so he has more people with more things in common to talk to. You can go in any time and visit. There are some limitations during Covid, but they update me all the time via email on Covid status. They require masks, and we visit in his room. The common areas are currently off limits until Covid settles back down. There are so many nice things about the community. There is a beautiful fenced in and secure courtyard where they can go out, weather permitting. The facility provides a walker or a wheelchair for your loved one if you don't have one. You can take your loved one home with you to visit and then bring them back. If they have to give any type of cream or medicine, they call you and tell you what has happened, what the doctor has said and the suggested treatment. But they always call you first. I feel very satisfied knowing my dad is being taken care of. That takes a big weight off of me.

This has been an overall good experience for my loved one and family. It is a little expensive here. The staff are good at helping with any questions or concerns the family may have.

This community is all on one level so it allows our loved one to still have freedom and get around easily. We chose this community based on the staff, they all seemed seasoned there - they are very familiar with all the residents calling them by their first names and even their families. Even with covid they are trying their best with the activities.

Our loved one was only there for two weeks, and then he passed. Since he was only there for a short time he did not participate in the activities. When we first came to visit this community it seemed fine, however the first time we visited our loved one he was sitting in his own filth.