Arden Courts A ProMedica Memory Care Community in Chagrin Falls

I have a friend who lives at Arden Courts in chagrin falls. She was moved there from a nearby facility. I can honestly say that Arden has set the bar so high it can't be beat. Amazing people, feels like home, great care. So many performers and things to do in activities. I love it here and would highly recommend this community for loved ones in need of memory care.

Arden Court has been a blessing for my family. The program they have chosen for residents supports their physical and emotional needs. The home-like environment allows residents to safely interact within the spaces they are comfortable in. Nurses are accessible and aware of the needs of the residents as individuals and of their needs associated with their health conditions. No place is perfect but any concern we have had has been well received and competently addressed.

I absolutely love arden in chagrin falls. The residents are truly engaged in activities and interacting with staff and each other. The courtyard is beautiful and fenced in so residents can walk freely. The building looks and smells clean. The residents are so well taken care of. And the food is delicious. The administrators make everything so easy. I love this building and everyone in it.

My parent was admitted to order court and had an order for a low sugar diabetic diet. The staff consistently gave my parent the full sugar dessert after lunch and dinner. When I mentioned this, I was they only gave him A small piece so they don’t feel left out. They were given full portion, no wonder their blood sugar was awful while a resident there!

Very friendly, great staff and love the ducks, birds and other activities. Love the courtyard. Nurses are friendly and maintenance man was very friendly and helpful with residents and staff. Very good food

We are very happy with Arden Courts. They are taking very good care of my mom. 10/10.

The concept is wonderful, and the staff is friendly, communicates well . As always, the quality varies between individual caregivers, and some are better than others. I know my mother is safe and well looked after.

Caregivers are very attentive and have personal relationships with their residents , which extends to attending to toileting needs and assisting with feeding as needed. Individual dietary needs and self feeding limitations are addressed by the kitchen staff for everyone. Residents are encouraged by staff to attend the activities offered each morning and afternoon in the community center, with variety of activities available for residents of different abilities.

The staff worked hard to help with smooth transition, communicating frequently with me. The friendliness of the staff gets a 5+. Very friendly, homelike atmosphere. Still working with aides to be sure my mothers needs are met, it takes time to establish relationships and learn what residents needs are. ( when asked if my mother needs help she will always say "no"). No complaints with the meals and dining service! There are activities that are always available. The value for cost is great considering the cost of health care.

Our loved one was a resident here at Arden Courts for a short while and it was a terrible and horrible experience and because of that we would not refer this community to any other families.

We chose Arden Courts because I was told my wife needed a place specifically devoted to memory care and not a place that just had a memory care unit inside a larger facility. I had several consultant who recommended Arden Courts over other memory care facilities as well. I went out a couple of times and toured the facility and had a good interview with the director, I was favorably impressed. The director is very involved with what is going on, she is frequently out among the other residents and interacting with them and the staff. If anything is going on, she is the one who calls me to let me know. For example, they told me not to come visit the first week she was here and the director called me every day with an update on how she was doing. I would definitely recommend this facility to those looking for memory care.

We are so happy to have found Arden court. They are caring and have well trained staff.

Arden Courts is a fabulous facility, it is very homey like and the staff are consistent in terms of who the aids are day to day because it can be difficult for those with memory loss and having to get to know new people. They have a very low turn over rate, the nursing staff all the aids and just everyone really understand the different levels of memory loss and the truly care for the residents. They are so inspiring and we could not be more pleased with the staff. They not only take care of the residents but also the families. We have seen them do the most kind and generous things to make the families comfortable with the difficult setting their loved one is in. For example - when our loved one did not know who I was (wife) when I came to visit it was absolutely devastating for me but that night I got a call from the head administrator and the head nurse checking in to see how I was doing. They could see how upset and heartbroken I was, and they reassured me that he hasn't forgotten me for forever, there will be difficult times but that they would be there for me during those difficult times. I was so moved by that. Another time that I was moved by what the staff did, is they overheard a wife speaking to her husband who was a resident there about their 50th anniversary the next day, even though he would not remember, the staff went out that next day and bought a dozen beautiful roses so when his wife came to visit he could give her the roses

Amazing and caring staff. They all have the right personalities to care for ALZ patients. The patients seem happy and busy. The place is always clean and my mom always looks good! I'm so glad we found Arden Courts!! Thank you!