Arden Courts A ProMedica Memory Care Community in Annandale

Not perfect, but a good place. We picked this community because of the friendliness of the staff and layout of the building & yard.

The building layout is well suited to reduce anxiety. Appreciate that the large walled outside area is available for the residents to use when they want. Activities are generally low key and flexible. Staff is great and caring, although occasionally inconsistent on small things (like getting laundry mixed up). All in all, a safe and happy place for my dad that also satisfies me.

I moved him from another facility. Are courts is much more reasonable in cost and more hands on. I liked Working with [name removed] to get me a tour of the facility. Good value. Lots of personal attention to the residents. Reasonable entry fee. Rooms are on the small size. But fine. Residents get up and out of their rooms early and are encouraged to be active during the day.

The staff is friendly and caring with the patients. They are attentive and focused on their jobs. They do a lot for the patients. The only complaints I have is lack of pay for the staff and the cost for families. They do a lot but get paid very little. It's sad that the companies make big bucks but pay their staff little. These residents have worked all their lives and paid taxes, and when they are in need they have to pay an arm and a leg in order to get care.

Arden Courts of Annandale is the best place for my Mom. I would recommend Arden Courts Annandale to anyone looking for a memory care facility for their loved one(s). They meet the residents where they are. Staff is hands on and cares about the residents. Knows everyone by name. My Mom is not a morning person and they don't force her to get up to have breakfast at 8 but when she gets up they make sure she gets something to eat. Staff also listens to what family members have to say or what's on their minds. I am very happy with the care my Mom is getting. I've seen the care the other residents are getting and they seem to be happy.

I work in the industry and have the privilege of caring for clients in this community . The team really cares about the residents at the community . On every visit here I see the executive director in the community cleaning , and caring for the residents . I will not hesitate to bring my love one to this community . The staff, and coordinators really do care about the residents and it is very clear from the way they talk , engage , and care for the people here . I will definitely recommend this community to anyone looking for memory care placement for their love one . Amazing community with an amazing team .

Amazing memory care community . Great team . Had the privilege of visiting a family friend who resides at this community . The team is amazing . It is evident they care about the residents . The Director of nursing [name removed] is nothing short of amazing . We are always greeted at the front end with great smiles and conversation . The marketer [name removed] is always so knowledgeable and does not hesitate to provide education or be a resource . The ED [name removed] truly cares about this community and the residents . The cooling demonstrations which is part of their programming is such a fun experience . I will recommend to community to anyone looking for memory care placement for their loved ones . They take pride in what they do .

Have the pleasure of caring for a love one who resides at this community. The dietary director worked closely with us to ensure he has everything he needs . The love and care the staff have for the residents is evident when you walk the building. From how patient they are with the residents, to the smiles the have on their faces . I will reform this community to anyone looking for a memory care community for their love one .

Staff has incredible level of care and keeps patience needs always in their sights. I will have my loved one sent to this community. Great level of care , activities , staff , and the most caring individuals.

One of the friendliest staffs and clean environment, I have ever experienced. They really enjoy taking care of their residents as evident in the amount of activities, they schedule for their residents. The environment of the building makes it feel like home, you wouldn't regret your love ones leaving here.

Great community. From the warm welcome upon entry and the knowledge you receive from the marketing director during the inquiry process is top notch. I will recommend this community to anyone looking for a memory care community for their loved one. They offer a unique experience.

If you're thinking about entrusting Arden Courts, Annandale, VA with your loved one's care...think again. My loved one was a resident there for 3 yrs until Aug 2023. When he was still mobile and verbal, and his dementia symptoms were moderate, he received adequate care. And to their credit, the management/staff navigated through covid successfully. However, as his condition worsened and management changed, so did the staffing levels and overall quality of care. He was assaulted by another resident causing major face/body bruising, left in wet/dirty diapers resulting in diaper rash, not provided with adequate nutrition <lost 25 lbs over 3 yrs> or daily hydration resulting in severe kidney failure which contributed to his recent death.

I thought Arden Courts was excellent, especially for memory care. They specialize in memory care, and I was blown away by the difference that makes in their ability to care for a loved one with dementia. I liked that there was access to a large, fully enclosed, outdoor courtyard with picnic tables and other seating. Unlike more expensive places, the outdoor space was larger and had green space. It wasn't just a concrete pad with a couple of planters. I thought the care was great as well. And it was a great value, especially compared to some of the other places I looked at.

Memory care is all they do, and they are well set up for it. It's a very nice, safe place for the residents, and they are well looked after and seemingly satisfied. I would say they are pretty well cared for. The staff are good. They're very patient and good at handling and guiding the residents when needed. They're very persuasive, in a pleasant manner, when it comes to things like getting the residents to come to dinner. The food is surprisingly good. And activities are well planned, not too strenuous, and seem to draw a good crowd.

We chose Arden Courts of Annandale because at the time my wife was in an acute care facility. What impressed me was the recruiter and the manager took it upon themselves to go over to the facility my wife was at just to get to know her. The manager [name removed] was very involved with her residents. The room size we had was adequate for one person. My favorite part about the facility is the staff and the access to be able to visit, it was very convenient.