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I like most that it is a small community and not overwhelming for my mom. I would absolutely 100% recommend the StoryPoint Northville community to other families based on the experience I have had so far.... Read more
Welcome to StoryPoint Northville, a senior living community in charming Northville, Michigan, where our residents are at the heart of everything we do. We take the time to get to know each resident to ensure they receive the absolute best care for their unique wants and needs. Along with specialized care, our community offers an array of daily activities and amenities for our residents to enjoy. We make sure that our residents feel right at home.
From assisted living to memory care, our continuum of care allows our residents to experience all the perks of senior living, including countless social opportunities, gourmet dining, state-of-the-art amenities, and so much more — all with the peace of mind of knowing the best care is available when needed.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.1
Review Score
Review Score
32 reviews9.1
Out of 10
5 star
38%
4 star
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3 star
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22%
A Place for Mom has scored StoryPoint Northville with 9.1 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, StoryPoint Northville has 32 reviews with an average "overall experience" of 3.5 out of 5.
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The sales team is really good, but the follow through with what is promised lacks integrity. The onboarding and evaluation of our memory care patient was haphazard at best. No real time was taken to determine what our patient needed. Verbal recommendations from family were ignored. We would hate for anyone who is dealing with a loved one who is suffering from any disease needing memory care to go through this experience.
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Haven't had laundry done properly in months.it takes 24-48 hrs for laundry. Revolving door staffing. The business was sold shortly after my parents moved in and they haven't quite got it together yet. The staff used to sit at a desk on each floor. Now they moved into a closed room not easily available to staff or residents. The desks all sit empty now
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Response from StoryPoint Northville
September 11, 2024Hello, We took your feedback to the team and are happy to report that recently we’ve added new team members, including a new Setting’s Lead to manage our increased laundry requests, and we’re reorganizing our care stations to support our team on the floor better. We want the opportunity to connect with you directly to ensure we are providing all the solutions needed. We cannot identify you based on your name, so we cannot reach out. Please connect directly with our Executive Director. Thank you.
I like most that it is a small community and not overwhelming for my mom. I would absolutely 100% recommend the StoryPoint Northville community to other families based on the experience I have had so far.
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Response from StoryPoint Northville
August 16, 2024Hello, We are thrilled to hear that your mom is enjoying the tight-knit community atmosphere at StoryPoint Northville. Thank you for recommending us to other families! We strive to provide a comfortable and welcoming environment for all of our residents.
I LIKE EVERYTHING ABOUT THE BUILDING. THE PEOPLE HAVE ALL TREATED ME VERY NICE. THEY HELP IN EVERY WAY THEY CAN. I ENJOY THE ACTIVITIES THEY HAVE PROVIDED.
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Response from StoryPoint Northville
July 10, 2024Hi Susie, We're thrilled to hear that you're enjoying everything about our community! With our amazing residents and dedicated team, we love fostering strong connections and making everyone feel at home. As summer kicks off, get ready for even more fun activities ahead!
I guess I would recommend it. The thing that bothers us most is the housekeeping. She also only gets 1 shower per week. I don't understand that
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Response from StoryPoint Northville
June 26, 2024Hello, Thank you for your feedback! We appreciate your input and want to ensure that we address any concerns you have regarding the housekeeping and care of your loved one. To better assist you, we would like to speak with you directly to understand your specific concerns and the services your loved one is currently receiving. Our standard service includes assistance with one shower per week, with the option to add additional shower services as needed. We have recently expanded our housekeeping team and are enthusiastic about the improvements ahead! As your review is anonymous, please contact our community and ask to speak with our Executive Director. We look forward to connecting with you. Thank you!
My SAT+SUN Med Tech NOT Hyden this 5am SAM, but the one AFTER WAS Very Rude To me. I went To the 3rd. FLOOR & GOT The Nurse To help me and did.
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Response from StoryPoint Northville
June 17, 2024Hi Katharina, Thank you for your rating. We value your feedback and would like to connect with you directly to learn more about your experience. Please reach out to our Executive Director so that we can address any concerns you may have and work towards a resolution. Thank you!
The care staff is second to none. They are kind, caring, considerate and on top of all aspects of my mom's care. My mom is very happy here!!
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Response from StoryPoint Northville
June 3, 2024Hi Rich, It brings us immense joy to learn that you've noticed the exceptional dedication of our Wellness team in providing care not only for your mom but also for all our residents. Your feedback is truly appreciated! Thank you.
Sometimes due to staffing, meal service is slow; would like to see lunch and dinners start at 11 and 4 respectively. The concierge staff is great! More daily activities are needed and staff should do more to encourage residents to attend.
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Response from StoryPoint Northville
June 7, 2024Hi Carolyn, Thank you so much for sharing your positive experience with our team! We greatly value feedback from our residents and families as it helps us ensure everyone's needs are met. We're thrilled to announce we have a full calendar of exciting life enrichment activities planned for June, and we can't wait for you to join in on the fun! Our residents are free to participate in these activities at their convenience. Regarding mealtimes, our current mealtimes have not raised any questions or concerns among our residents, and we always encourage residents to connect with the Executive Chef if they would like to provide feedback or preferences. We'd love the opportunity to connect with you directly to learn more about any concerns you may have and how we can address them to ensure your continued satisfaction. Please feel free to call our community directly and ask to speak with our Executive Director. Thank you!
Management/supervisory staff make themselves available to everyone. All departments are one team players and work well together.
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No data collected
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I have lived in this building 1 1/2 years since Story Point took over. There has been LARGE improvement in my living condition. Better food.
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I have had 99.9% great feelings about Storypoint
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Response from StoryPoint Northville
May 13, 2024Hi Kathline, We appreciate your rating and review! If there is anything we can do to bump that to 100%, please let us know. Thank you!
We felt it was the best fit for my mom, small, beautiful, clean and friendly atmosphere. First place organization. They do everything right. It is worth the extra money for quality service.
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My loved one is currently a resident at Anthology of Northville and the experience has been very good so far. The friendliness is great. The cleanliness, quality of care and staff are good. The staff is always willing to listen and work with you. I would definitely recommend Anthology of Northville to family and friends.
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What we like most about the Anthology of Northville is the meals in the dining room. The meals that are prepared are very good. Also the activities even though my mom doesn't take part in any of them. I would recommend Anthology of Northville especially for a senior that can still take part in the activities.
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Response from StoryPoint Northville
July 21, 2023We're so grateful for your positive review! It means a lot to us that we were able to meet your expectations and provide you with a pleasant stay at Anthology Senior Living. Thank you for your kind words and for being a valued member of our community.
Our family had an in person tour with Anthology of Northville and It is a large place and more on the modern look. Depends on the taste of the person living if you like it or not. Just more space if anyone wants to be free to roam.
Based on our tour of Anthology of Northville, it seemed okay. Maybe just a little too large.
We chose Anthology of Northville because they had transportation to places, lots of activities provided, the size of the 2 bedroom apartment is great, and it is just overall a beautiful place. The minute we walked in we were very impressed, everyone was so friendly and they go out of their way. For example, one lady in the restaurant will make special things for my mom because she knows how picky she is. The experience has been great and we would definitely recommend Anthology to others looking.
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Response from StoryPoint Northville
December 5, 2022Thank you for the positive review, Cheryl! We are glad your loved one is enjoying all the benefits and amenities that Anthology of Northville offers. We absolutely love having her here. All the best!
Anthology of Northville is a nice facility; it's clean and the location is convenient. They're on par for the course compared to surrounding communities, and it's better than where my loved one was previously. It's better because they actually follow through on our questions and requests. Communication between the community and our family is good. They're very prompt when getting back to us about our concerns. They also make sure to follow up with us right away. Overall I would recommend Anthology of Northville to others.
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Response from StoryPoint Northville
July 2, 2022Linda, thank you for your review of Anthology of Northville! Exceptional care of our residents is always our top priority, and part of that is thorough and frequent communication with family members. We are honored you and your family have trusted us with your loved one, and we welcome you to share your experience with others!
turnover very high and most of the aids are from outside agencies. How can they be trained in dealing with dementia? they cant. Don't bother with a Care Plan, its not followed or read. Just a couple of good people the rest are there for a paycheck and spend time conversing with each other instead of the residents. Poorly managed. Great salespeople but level of care touted was not there. We are looking for another memory care facility for mom now, we won't stay.
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Response from StoryPoint Northville
September 24, 2021Hi Nancy, thank you for your feedback on Anthology of Northville. Your perception and experience is very important to us! We would like to discuss this with you further and hope you reach out to us at customersupport@anthologyseniorliving.com.
See what the neighborhood has to offer and what’s nearby:
StoryPoint Northville offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored StoryPoint Northville 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (248) 697-2700 to reach a resident at StoryPoint Northville.
To reach a resident at StoryPoint Northville call: (248) 697-2700
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.