The Commons on Meridian

They need to work on expanding dining options, especially with fresh salads but I would recommend The Commons on Meridian community to other families who may need a place for their loved ones

Hopefully new ownership, new management, new caregivers will improve everything. I haven't seen improvements yet so at the moment we would not recommend this community to other families.

The facility just changed ownership and it has not been a smooth transition. They appear to be short staffed. This may be a temporary problem. I have had to prompt the staff to empty soiled incontinence products that leave the apartment very smelly. The food appears to be good. The staff is friendly and they appear to be kind to my loved one.

The nurses have been great. Had some issues with house cleaners, hopefully now is resolved. My Dad is a pretty picky eater and he seems happy with the meals. I would recommend this facility to others.

I am a people person and love that everyone that I have come into contact with at anthology has been kind and helpful, My mother in law is NOT the easiest to make happy and if she could she would sit and do nothing and let everyone do everything for her and complain, and I have told[name removed]that they need to be forced to leave the room and she and her staff are not letting her call the shots and getting them out of the room and not giving in to her, I love that they listen to my concerns and are creatively making them get out of their room.

We picked this community because of the cost and locationAmazingly friendly staff!!! The PT/OT speech department was outstanding!!! Communication was thorough and very helpful.

I have had my mother in my care for [time frame removed] without a break. I took a tour of Anthology of Meridian Hills and was very impressed. My mother had a 30 day respite stay where she was well taken care of, well fed and received the attention she needed in memory care. Her family and friends were always warmly welcomed. I wish this could be a permanent solution for her.

This is the 6th facility, I've been in since 2015, so I have a lot of comparison. It's physically pretty inside. Friendly, kind staff, and nice residents.

The sales experience was good and we were excited about moving mom into this community.However she never did get the proper orientation, and health care concerns that continue to crop up, were not and in some cases still not have been addressed. Messages and need requests to various staff members are not passed on....many things promised but not followed up on. The executive director seems overwhelmed and does not answer emails with the information you are asking for. Overall, It's been very frustrating, but mom is starting to settle in and we are starting to get a bit more response after connecting directly with the director of healthcare. For the most part the individual staff members are very cordial and have started to form a relationship with mom that we feel good about. Leadership and organization could. Be improved. This is a beautiful community and the location is awesome. If you are considering this community just make sure you get all your questions answered up front!

My 86 year old mother has been receiving excellent care since the current executive director and her team has been in place at Anthology of Meridian Hills. My mom’s care is outstanding and she is treated with sensitivity and dignity. There is an “ sure, we can do that’” attitude with a smile. I recommend the facility highly and without reservation.

I am very pleased with the care my father has received at Anthology Meridian Hills and I would highly recommend it to anyone looking for a classy, friendly place. The management staff has always been very open to my concerns and have immediately addressed them. The care staff is great and you can tell they really care about my dad. Im very thankful for all they do. Oh, and the food is always good and the homemade soups are amazing.

My husband and I had visited 7 memory care facilities before selecting Anthology of Meridian Hills as a place for respite care. The staff was very welcoming and did their very best to make my husband feel at home.

My relative recently moved into Anthology. #1 the food is good. He was in another spot before Anthology and the food was awful. Anthology also offers shuttle service to and from Doctor appointments, which is unbelievably helpful. The nurses have been spot on with help for my relative. Bottom line is he is comfortable at Anthology and we feel that he is safe 24 hours a day.

Anthology is a beautiful community. Staff is friendly. Lots of activities through out the week. Medical staff is fantastic!

Our mother is in Memory Care due to a recent stroke. We are quite pleased with the care mom is receiving and have worked with the staff to upgrade her level of care (main streamed to socialize with assisted living residents). The facility is always clean and the staff members are extremely friendly, helpful, and provide updates and feedback on your loved one.

I am not pleased with this Memory Care Facility..... when we first put our our loved one in the facility back in [date removed] things were great! When the new Director [name removed] came in [date removed] the facility went downhill! She is a horrible person and should not be an executive director. I'm giving them a 1 across all areas! I would not recommend this facility to anyone entrusting their loved one in their care.

I'd rate Friendliness, Care Services, Staff, and Value for the Cost all a '0' or negative if I could. Especially the new director. She's not open to starting a dialog for valid criticism. I visit my mom daily, 6 out of 7 days or nights a week, so I am there a lot. The only 2 things (besides walking) that my mom cannot do is get off the toilet and into bed. They'll leave her on the toilet for over an hour. They often don't answer when residents buzz for help. I will say, there are SOME good helpful staff. If they all saw the benefit of working together here, things IMHO would be better. For example, they move the nurses around throughout the facility which isn't like some bigger places with different units. This means the nurses constantly have to know/learn how to best deal w/ residents. And vice versa. The nurses don't like being shifted around, & the residents like knowing the nurses who handle their care. This breaks apart collaboration & causes both sides (except management) problems in knowing best how to communicate w/ each other. Again, this is just my opinion, but it keeps relationships between resident & nursing from forming. According to long-time residents, that aspect of care is gone. The nursing station is usually empty especially at night. It's a shame b/c there are great nurses & aides who work hard & do best to help the residents, showing true care & compassion. The night nurse throws things, tells my mom she does not need to take her PRN RX, & is mean. My mom takes usually 1 Vicodin a day but can take every 8 hours PRN. She's still denied that med & given extra strength Tylenol. She's yelled at me about it. I had her see her family Dr b/c medically he knows her best, but not recently. My mom is not trying to get multiple RXs from different doctors, but her doctor & as her daughter, I want to ensure if she DOES ask for one, how it best can be assured she gets one. So there's no drug-seeking behavior or dishonesty. The new director immediately began raising care levels & pricing, cutting staff, cutting back on quality food, & more. They won't turn the place around that way, & I'll be curious to see how long they can stay afloat w/ out just money problems or something a lot worse. If my mom had not been yanked around by my sister, I would change facilities. Many long-time residents are talking about moving & the dining room & hallway are full of gossip about the drastic change in quality for specific & all around things. The director demanded I call my mom's Atty, claimed I had made no payments, wanted to raise rates before even a cursory introduction & when I asked based on what, she said oxygen. My mom was on oxygen at the previous facility. It's in her care notes/chart. There was a tank in her room, so this was not new. Now she's raising it b/c my mom has leg wounds (no infection, all care handled by outsource provider, & I take her to specialist). No one at Anthology needs to do anything different (or at most minimal things) b/c they are not treating. Again from Director. I'd ask if holding that title gave her permission to lie at will, change terms all ready agreed upon, drive one of the better high-ranked facilities rep into the ground, all to save the mighty dollar. The patients aren't seeing or benefitting from any new or cracked down on policies. Most disturbing besides comment about my mother is the lack of staff. I would say they are having financial problems & rather elevate the facility to what it's supposed to be known for--quality care, services, food, etc.--the nursing staff are overworked & angry & taking it out on staff. Thank you for listening to my comments. Changes can happen in an instant, so it's often something, as a child or other caregiver, hasn't really thought about & aren't (from what I've seen) very prepared.

The memory care is in adequate. This review is not for the nursing home. Staff makes threats to family members if patient's behavior is too much for them to handle. Some of the nurses and staff are wonderful but are so short staffed it's hard for them to care for everyone.