American House Hendersonville

American House is amazing, everyone there is wonderful to my mother. [name removed] is wonderful and so helpful. All the places I visited was nice, I chose American House because of her.

What our family likes the most about American House Hendersonville is the friendliness of the staff. We would absolutely recommend the facility is clean and has a nice "feel" as soon as you walk in the door!

My loved one was previously a resident at American House Hendersonville and the overall experience was not great. The food was horrible. Changes needed to be made and they were made aware of that by several different families. Nothing was ever done, even when several of us reached out to Corporate. There were a few good staff, including the Activities Director who was a wonderful and caring person.

[name removed] was an amazing leader and always went above and beyond to serve her clients and their families. The music was great but they need more daily activities. Would be great if my Dad could have found a friend while he was there... The food was pretty bland, it was his biggest complaint

American House, has monthly family night, so family and residents have a fun time to interact for the evening. My mother always has her nails painted now, they arrange flowers and do other activities. Her room is clean, they help her bathe and do her hair. She is well fed, food looks good. We did a planned visit and a couple surprise visits and it was a good experience whether they knew we were coming or not. What convinced us to choose American House was the level of activity, they try to engage the residents throughout the day. Friendly helpful staff, all staff even the ones in the offices, kitchen, maintenance, all know every resident by name and spend time getting to know them, clean, well decorated facility. Good food.

I would say that the community of American House Hendersonville is warm, friendly, and caring. My Gran gets good care with friendly caregivers. She is content with being a resident. The memory unit gives compassionate complete care.

The staff is amazing. So very friendly and helpful. They genuinely cared for my mother and for my family. It was so refreshing seeing staff that actually liked being at work and interacting with the residents. They made my mother feel so welcomed. She was on hospice when she joined the facility and they treated her with respect. They got her out of bed without me having to beg them to like at her previous facility. They checked on her often and interacted with her like she mattered. The nursing staff went above and beyond for my family at the end and I cannot express gratitude for them. I have recommended the facility to everyone that has asked. They made her final days on this earth peaceful and filled with comfort.

They are well knowledged, very sweet been ready to answer any questions you might have and their for you if you need them Would recommend them to everyone!

It felt like home. Other places felt like hotels. It has a cozy inviting atmosphere, staff are welcoming. But during our visits we rarely see anyone out in the common areas.

Assisted Living at American House Hendersonville has been wonderful for my mother. She loves it there and has really come out of her shell and become a social little butterfly. It's just great.

There is no complaints about the food, and it looks good. We picked this community, because we needed another facility, and this was the only choice. A rep from A Place for Mom, came to our house and provided this option. We liked what we saw at American House. They keep my loved one dressed, clean, and well fed. I would recommend to other families.

We picked this community, because of the staff. It's a good place. I like that, the community provides lots of care. I would definitely recommend to other families, it's a great place for your loved ones.

Everyone is friendly and eager to help. They also understand the whole reason my dad is there is because he has issues and needs help. (The place he was at before was always calling me and complaining about his behavior.) American house calls me, but just to let me know what's going on. They are not complaining about it! If he has medical issues, they are able to take care of it without calling an ambulance every time he needs an enema or has a urinary track infection. My sister and I originally intended to just have dad there temporary until something opened up closer to where we live but now we are happy with their care and have no intention of moving him! It's better for him to stay at American House and us to make the drive.

American House has been good to us. They've really gone out of their way to help my mom, who can be fairly difficult to deal with. They're currently renovating the facility.

the over all experience was amazing hands down. from the moment you walk through the door the cleanliness of the entire facility is amazing. No matter were you are in the building The staff, every single one of them, are super friendly and helpful. And if they could not help you they were quick to find someone who could. Mom enjoyed the meals greatly. the cost was a blessing. With the rising costs across the board everywhere we could not afford anywhere else sadly. We are thankful to them for everything. though my mom didn't get to participate in the activities at the stage she was in she enjoyed watching them and the simple fact that they tried to include her was amazing. I cannot stress how important the quality of care for my mother improved simply by moving her to this facility. I have so many regrets not placing her there from the start. I have recommended them to jot only other families for placement for other caregivers for employment opportunities.

My mom was only there a month before she passed away. The staff was incredible and made the experience such a positive one! The residents all appeared well cared for and happy when I visited my mother. The staff were very conscientious and took their responsibilities very seriously. They were genuinely engaged with the residents in the memory care facility. After Hospice came in, various staff, to whom my mother endeared herself, came in and sat with my family the last week before her death.

I am extremely dissatisfied with the business operation of the facility. The staff smiled, but 99% of them did not speak English, which was a concern. They have not been able to process my refund correctly. They were not apologetic or empathetic. I expected them to be more attentive, and they were not.