Aegis Living of Queen Anne on Galer

The Aegis care team is so loving and provides great care to my wonderful friend [name removed]! As much as she did not want to leave her home, this Queen Anne location worked perfectly for her and her family that are close by. The community is elegant and warm and the staff is wonderful.

Much of the food was canned, tasteless, overcooked. My heart broke for my husband who had to eat it. The caregivers were excellent and when [name removed] was actively dying they were exceptional. The problem was communication: too little, too late, if ever. Staff turnover was astounding. Clearly Aegis is all about profit: bloated salaries for those at the top doing not much and peanuts for those at the bottom doing the work, caring for the "family". Ha! What a joke. When [name removed] needed round the clock care, the monthly fees went to $[removed] per month. A visit from his son with the manager reduced it to $[removed] all inclusive. Please explain how, from a business standpoint, that works. A lovely facility. However, I will not recommend. What is painfully clear is how critically important an advocate is. I can only imagine what [name removed]'s care would have been like if I hadn't been screaming all the time; I ached for the poor souls who have no family, no visitors, no voice. I expect that this is true everywhere. It was a painful, heartbreaking experience for both of us. My tolerance was, accordingly, low. However, he was safe, which was what it was all about. They, and the hospice team, were wonderful during his final days.