123 Assisted Living Facilities near Somerset County, PA. Page 5

We're very pleased with the care at this community with one major issue. It's a lovely place, very clean, and the staff are friendly. However, they cannot deal with any sort of intravenous care. Any sort of IV has to be done elsewhere, which may be an issue for some residents.

Activities only happen in the morning. I am not a morning person. We have never had an activity off location. There has never been a therapy animal visit even though I have begged for it. I can't regulate the temperature in my room. Today the heat coming out of my wall heater was 140 degrees and the heater was too hot to touch. The meals are awful. Everything is too salty and frequently our meal choice is a hot dog or hamburger. They put oregano and about a pound of salt in every soup or stew. Chicken soup with green beans and lima beans? There are no birthday celebrations. For example; they could give everyone a cupcake at the end of the month. If it wasn't for the refrigerator in my room I would starve. I went out and bought Clorox cleaner for my bathroom to get rid of the mold in the toilet and tub. The staff is awesome. I have never met nicer harder working people. Almost no one else to talk to.

My aunt has been a resident of Concordia for two years. I would like to commend the staff for the excellent care she has been given especially during these trying time with all the Covid-19 restrictions. The staff has always responded to my questions and concerns in a timely manner. They are friendly and always have a smile on their face I would especially like to thank all the front desk help, nursing staff and activities coordinators for going above and beyond. . I would highly recommend this facility to anyone .