The Atrium, A Choice Community

I am very impressed with how they have handled covid, they are super careful. They have activities but they do it by floor so if someone did get it, it would only affect a few people rather than the whole community. They are doing everything that they can to keep residents as safe as possible. The meals here are chef prepared and they look great. My husband has to have his food ground and they are very accommodating with that. There is a shortage of staff members because of covid and I think they are overworked a lot but they really go above and beyond. I would definitely recommend them to others who are looking.

I believe they are having a lot of trouble with the staff and residents that are testing positive for COVID. This is making it harder for the staff to come in and do their jobs. I feel like this is due more to COVID related items. Overall this is causing trouble with caring for residents. The last time I spoke to a nurse, they stated they were from an agency. My loved one isn't getting their medications on time.

Activities only happen in the morning. I am not a morning person. We have never had an activity off location. There has never been a therapy animal visit even though I have begged for it. I can't regulate the temperature in my room. Today the heat coming out of my wall heater was 140 degrees and the heater was too hot to touch. The meals are awful. Everything is too salty and frequently our meal choice is a hot dog or hamburger. They put oregano and about a pound of salt in every soup or stew. Chicken soup with green beans and lima beans? There are no birthday celebrations. For example; they could give everyone a cupcake at the end of the month. If it wasn't for the refrigerator in my room I would starve. I went out and bought Clorox cleaner for my bathroom to get rid of the mold in the toilet and tub. The staff is awesome. I have never met nicer harder working people. Almost no one else to talk to.

Sherri [Removed] was excellent. Facility was clean and well maintained. The location is not ideal for my family's needs but that certainly is no reflection on the care and kindness of the staff.

Their organization skills need to be improved at The Atrium, A Choice Community. The right hand doesn't know what the left hand is doing. Other than that we have been pretty pleased with this facility. I would just like to see better communication between the staff members.

Staffed with mostly nurses aides who are overworked have way too many residents to care for right. 22 is way too many and if questioned they blame it on the state who they say sets the standards, but neglect to tell the state so many people need more help than they have staff for. This should only be for people who can mostly care for themselves. And that is not the case some need total care..Too expensive for what residents get. Too bad as it is a perfect place for seniors who love Johnstown,down town and that is their biggest asset.

mom is currently home after 9 days. she stated that some of the nurses were pleasant to be around some were short and did not seem to enjoy there jobs much. complaining about how much they had to do. perhaps this is due to not enough employees to handle the residents. Some rooms had a strong smell of urine.

The care services are hard for me to evaluate. I'm not close enough to make regular visits. We don't live in the same state at all so I can only stop in and see my mom every other month. I usually try to connect by phone and it's hard to rate people that way because you can't always get them when you want them. When I visit her she looks healthy, which is good. My mom does take part in the activities so they must be okay.