10 Best Memory Care Facilities in Van Dyne, WI

My Mom actually ended up only staying at the Courtyard for about 2 months before moving to another Assisted Living Facility. I felt sad at the time because we were certainly hoping it would be longer, but there were a couple of circumstances that happened that didn't work for her to stay longer. The staff as far as the director, and residency coordinator, were super nice and helpful, and I felt really went out of their way to help her move in and accommodate her needs, etc. Her room was spacious and accommodations beautiful, and most of the staff seemed very caring. I had asked in her care plan to have staff check on her regularly and they accommodated that without an issue. The main issues came with the meals, the main cook was out for a medical leave and apparently the back up cooks were not good at all. But in addition to that my Mom said the portions were super small, the meals were served very dry, and other residents were literally afraid to complain. My Mom also relied an incidence where a resident was moved to another dining table without asking her, and when she asked why she was yelled at and made to cry. I found that very upsetting. My Mom also had some issues (mainly with night staff) where they were accusing her of breaking rules she said didn't happen and overall it was an uncomfortable experience for my Mom. Ultimately we made the choice to Find another place for her, but my Mom has expressed her concern for the residents who are still there mainly about the terrible food and lack of food.

It's a very typical Assisted living place. Nice size apartments, expensive rent with cheap food served cafeteria style. Standing in line waiting for food, like school kids. The ones that are not mobile wait even longer. I would recommend but with reservations.

I'm grateful that the staff at Adelaide Place tries to take into consideration all the residents' preferences, even though it's not easy. I can hardly make my own family happy with a dinner choice because so many people like different things. My family member has received very good care there, and someone always calls me if there's a concern or something I need to be updated on. Look past the negative reviews and take the time to come and see for yourself.