10 Best Memory Care Facilities in Love Valley, NC. Page 3

The first impression was excellent. Everyone smiled and was very pleasant. We were given the tour and loved the place which made us bring my mom up to see it. She fell in love with the place and the room in which she was going to stay in. She has been there since December. We have discovered that the communication between the staff and administration was not good. We also discovered that the food was not good and limited choices regarding menu. It is clean and doesn’t smelled. Lots of light and had a few very nice sitting areas. The activity manager is fantastic. Has a lot of activities for the residence who want to participate. I did visited a couple of other facilities and did some comparisons. It was the best facility for my mom who has dementia. It does have a memory care attached which will be available when the need comes.

My Mother was a resident here for 6 months. Thanks to [name removed] for getting her in to undergo rehabilitation after falling. The staff always treated her with loving kindness. My Mother enjoyed playing the piano there and having residents and staff come in the activity room to sing or just listen. My Mother has since passed. I will always have fond memories of her stay at Mallard Ridge.

Forest Heights covers all areas of need and they're willing to accommodate you in every which way possible. They meet your needs of what you're looking for, as far as finding a good place for mom. The sales person was the one mostly involved with me and she was great! They went on and beyond what they'd normally do for my mom because she was a bit difficult to get in and was being transferred from a different facility. They all try to help; if one cant, the other will. They're there to help you. Everything was great, and I got my mom in as quickly as I could. My mom was living at another place that was more expensive per month. They were very high tech and my mom really got into cooking. They had someone there everyday who would bake cookies with them, and so forth. At Forest Heights they don't do that, so I think the activity level could be brought up. I know they go on outings, but I'm unsure if Covid put a damper on things. I would like a little more outside events, but I know with memory care you have to be very careful. My moms is a very active person and I'm grateful that they allowed her dog, which isn't really common in memory care.