10 Best Memory Care Facilities in Napoli, NY. Page 2

It is very pricey and they do not have a regular medical check up unless you get sick or need a doctor so we wish that would change. Other than that the community is very clean, the staff we do know are wonderful, our loved one enjoys the meals especially the salads. The activities are still pretty limited.

Small community (52 beds)which makes it nicer for a resident to assimilate into the community as well as navigate the property. Memory care facility only so the staff is well trained on how to care for memory care residents They do a great job of coordinating activities for the residents so they keep busy.

We think the facility is very nice. Our experience the past year has been very good. Overall I think our complaint would be with the day of arrival entry process. It was VERY long, often duplicative of questions and things we'd already gone over with the facility, but the bigger issue, I think, is no one checked back with us to see how it went! Once we were in, that was it! My husband and I both thought that it would have been nice to at least get a phone call asking how everything went, if it was smooth, if we had questions/suggestions. But there was absolutely nothing. We chose Elderwood West Seneca because it was fairly close to where we lived, but also because it was bright and clean, and the rooms weren't worn down and old. The common areas and dining room are very nice, and [name removed], our contact that signed us up, was very helpful and easy to contact.