Senior Living Apartments in Shenandoah, VA

My mother was at Journeys for quite some time. All the staff from housekeeping to kitchen workers treated her like family. The activity director was amazing with the elderly. She was loved and well cared for. Would not hesitate to recommend the facility to others. She enjoyed the food. It is a great place to be when you can no longer care for yourself.

On a scale of 1-5, I'd give them a 10 on everything!!! I would definitely recommend them. I would like to be placed there (when necessary), if it wasn't so far from me. In March of last year, we were about to place Mom in another facility. A niece stopped us and we are so glad she did. We already had Mom's stuff at the facility. Canceled her room there, called Timberview that morning at 8 am and visited at 10 a.m. Asked if we should bring Mom and they said "Of course, this is going to be her home, she needs to be comfortable with it. Visited the facility, saw her room, asked if we could get a door stop for her door - we had one before we left. Also, my Mother's best friend of 50 years was at Timberview (TVC) and they requested to be roommates. It was also approved before we left on the initial visit. TVC was very accommodating on any request we had during and after our Mother's stay. They contacted us if they didn't feel something was right with Mom. They had many activities that Mom participated in. Our Mother blossomed during her time there, (date removed to date removed, day of her passing). During the last couple days of her life, TVC had kept us posted on her status and advised us when the time was near. My three sisters and I went there, took shifts staying with her. In the early morning, the head of the kitchen area made sure we were fed during our time there (no additional charge to us). TVC worked very close with us and they are private pay, but very reasonable in their rates. TVC was always spotless and never had that 'urine/bleach smell. All of the staff were so friendly. A year later and we are still in touch with some of the staff. Overall, they were FANTASTIC!

Shelby and I have considered moving into The Independence for several years. This year (2015) we sold our property and realized that goal. We have been pleased with the way we have been accepted as part of the community. The Independence allows a freedom of participation in activities as we see fit. No one is required to be part of event they are uncomfortable doing. The staff is a joy to be around and are helpful in everyday events. We recommend The Independence to anyone who is fortunate enough to live here.