Senior Living Apartments in Jennings Store, VA

Brookdale Kingsport is the absolute best. I would highly recommend this facility for anyone that is looking for a place for their loved ones. My loved one has been living at Brookdale Kingsport for a little over a year now. The staff is absolutely amazing and seem to care very deeply for the residents. The Wellness Director has been a huge advocate for my loved one about getting the correct treatments and therapy. The Executive Director is so nice and very helpful. If you have any concerns or issues she does her best to make sure it’s solved and addressed in a timely manner. The Maintenance Director is so sweet and very helpful. She has absolutely gone above and beyond not only for my loved one but also for all the residents. If you have any issues she is right on it and gets it taken care of quickly. I can’t brag about her enough. I have noticed she is always doing different projects to make this facility feel like home to the residents that live at Brookdale Kingsport.

One could expect that most facilities and staff members would be on their best behavior during initial visits and tours-only to return to a different standard once the decision to move a family member to that setting had taken place. Not so with Brookdale Rock Springs. It has been almost a year now since that first tour and my mother has received the same love, care and concern from the staff that was exhibited that day. At Brookdale Rock Springs, every staff member- no matter their job description-has consistently loved and cared for my mother. They have done the same for me-welcoming my thoughts, questions, concerns-encouraging and supporting me emotionally as we all have sought to help my mother accept and adjust to this season of her life. There is a genuine family atmosphere that is nurtured here-between staff and residents as well as among residents as they express care and concern for one another.