Lenity Management

I thought that it was a good experience for me. I thought the employees were very nice. They were rather exceptional and were marvelous in that they seemed to be able to do everything. I thought the people there were very friendly and nice. I was really impressed.

I don't think there was anything specifically I could say that they can improve on. What I would say is that the staff was very helpful to my father with his overall care. I felt he was taken care of very well and the staff really cared about his well-being. Overall I was very happy that he was there as opposed to another place.

So far everything has gone very well at Emeritus at Meadowlark. I don't have any other facilities to compare it to, but I am entirely satisfied by what they've provided. It's always clean, the laundry gets done on time, and my loved one has had good things to say about the food. I'd recommend to others looking into senior living in the area.

Wonderful facility. Caring and knowledgeable staff, great interaction between residents! Highly recommended.

They've done an absolutely fabulous job at Emeritus at Orchard Park! I'd give them a 10 out of 5 if I could! The staff are very friendly, professional, and conscientious. They get in touch with you right away if anything goes wrong, and keep you in the loop about your loved ones care. And Mom absolutely loves it! She was excited about moving here, which was a big load off of my mind! I would recommend them to anyone looking into senior care, they are a great place!

My mother really likes this place. The employees are great, food fantastic, service is awesome. If I ever need a place this is where I want to go!!

We are very pleased with the staff and the total environment. You are treated with respect, dignity and love. The staff is the best I have ever seen and dealt with. Just a wonderful place for my Aunt. I would live here myself.

It's pretty expensive. We're struggling to keep my mom in there right now. I don't have much to comapre it to, but it seems pretty good tous. We'll see how it goes.

Beautiful facility - cannot afford memory care. Helpful resource

My mother only was here a relatively short time but Sequoia Springs worked very hard to make her stay here comfortable and welcoming. From introducing her to other residents, to helping with a hospital release, and making her comfortable in her final days, they were part of her advocacy team. We had another parent in another well-known larger facility and Sequoia's individualized approach was a big plus. There's a lot to be said for smaller facility where everyone knows everyone, residents and staff alike. I highly recommend Sequoia.

My mother and father moved into Sequoia Springs the summer of 2016. My father passed away in January 2017, and my mom continues to live there today. She is happy, content, and feels very secure in her living environment. Though she sometimes complains about the meals, this would happen wherever she was living. I live just down the street and was able to visit her 3 or 4 times a week until this March, when the facility locked down because of COVID. It has been such a relief that they have taken such great care of everyone during this health crisis. The facility offers many activities, though my mother doesn’t often join in. She is content, happy and well looked after.

Sequoia Springs is a perfect place for Mom. Right from the first contact, folks have been caring, attentive, professional and polite. Having piece of mind that Mom remains independent in her own cottage, and also well cared for, is exactly what we were looking for. Her living situation is the best of both worlds. I am confident that if a need arises, staff will be there to support her. Mom's independence is paramount. I am grateful that Sequoia Springs offers the opportunity for Mom to remain as independent as possible, and supported as necessary. I could not ask for a better living situation for her.

Because of the staff, from management to care givers my mother's passing was beautiful and peaceful. They walked me through the process and were so respectful of my mother and the family that they became family. They are so kind, so caring and so loving. It brought me to tears to see how they took care of her. Always talking to her and telling her what they were going to do even though nobody really knows if they can hear...well let me tell you ...they can hear to the end. Thank you so much for letting my mom "come home under hospice". You are all a blessing and i will never forget, no matter where my life takes me you will always be a part of her passing.

I chose this facility because of the independent living facility. Individual cottages and pet friendly. I haven't used any of the main building services, other than meal delivery. Pricing for the cottages is competitive. The grounds are attractive and well maintained.

The facility is spotless and the staff is very responsible, respectful, caring. I just adore them all! There really aren't too many activities for the group my mom is in. I think these are the advanced Alzheimer's and dementia patients. It's just that my mom isn't much of a TV watcher. But she mostly sleeps, so I guess there's really not any participating. Maybe reality just hit me at how advanced along these patients are. It's so sad. Such a horrible condition.

The staff are really caring and kind. Always with anyplace, there is room for improvement. But I can't think of anything they could do differently. They are overall very good, and I am happy with my experience with Sierra Oaks.

We have not had a meal there ourselves but when we speak to our loved ones they seem to be pretty happy with the food and dining service. Our loved ones have yet to participate in the activities but from what we can see they seem great. It is a small enough community which makes it feel very personable and it has a very calm environment to it. Based on our experience so far we would recommend this community to other families.

I would tell others to look elsewhere. Everybody says hello, but hardly anybody pays attention. There are a couple of people on the care staff who are outstanding. But the office staff will give you a "Hi" / "Hello," but when you ask them to send you paperwork or invoices, they put it off and put it off. I do like that the monthly fee is all-inclusive. If I need to take my loved one to the doctor, the van is provided at no additional charge. And there's no charge for handing out medication. But that does not make up for an unresponsive staff.

I would recommend you get rid of [Name removed], as she is not helpful and doesn't follow though in a timely manner. There is a doctor that comes to the community, and I asked [Name removed], to check to see if the doctor would see my loved one, and this didn't happen. I had to ask again for [Name removed] to call the doctor to be able to start seeing my loved one in the community. All the other staff have been wonderful to work with. Transportation to doctor appointments, checking on my loved one, taking my loved one to the dining room are some of the things my loved one is getting assistance with. Due to the pandemic, the community isn't offering meals with my loved one. I am able to see my loved one in their room though. Field trips, movie night, bingo, arts and crafts, and more are some of the activities offered by the community for the residents to engage with. I thought they might have more; however, this this might be limited due to the pandemic.

The community seems to be responsible and respectful. The hardest part is making a judgement call due to the pandemic. I have nothing to compare it too. I feel their hands are tied due to the restrictions from the pandemic.