10 Best Nursing Homes in Philadelphia, NY

I WOULD GIVE THE Lodge at Ives Hill five stars. You feel like you are a part of a family here and this is home. The staff and residents are friendly, cheerful and courteous. The meals are good. They do everything they can to make you feel comfortable and take care of your many needs. The staff remembers your name, your family and they understand how you want things done. They even remember how I like my coffee and when I want it. Clothes are washed, folded or neatly hung up for you as needed. Birthdays and special occasions `are celebrated. The atmosphere is cheerful and well decorated. No tasks are too great or too small as they endeavor to make you stay a peaceful and happy place, It feels like home. I don’t believe I could have found a better place.

I have nothing but good things to say about The Royal Brock Retirement Living. The facility is clean and well kept, and the staff do an incredible job. I would recommend them.

The Good: This is a very attractive residence with great facilities and a diverse social program - a cruise ship on land. The staff are extremely helpful and friendly. They seem to make a point of quickly learning each resident's name and take time to interact with and listen to them. I have also been impressed with the ethos around offering as close to a home-like experience as possible, including tea, coffee and goodies on constant tap. My mother-in-law's room overlooks Kingston's ever-busy Princess Street but the sound insulation is great and the noise does not disturb her sleep. Pricing relative to other facilities in the area is competitive. The Not So Good: My mother-in-law's only (though frequent) complaint has been with the calibre of the food (cold, tough, drowned in gravy). Recent staffing changes (July 2017) will hopefully result in much-needed improvements. I have observed some disconnect between the front desk and back office but this has been more of a minor irritant rather than a real problem.