188 Independent Living near Facilities Hazel, WA. Page 8

My parents have adjusted well to assisted living and like the staff. The place isn't perfect but I feel as if my parents are in good care.

I can confidently rate Aegis of Kirkland a 5 out of 5. My brother and I found Aegis to be very clean in all the common areas as well as private areas. The food is excellent, and the staff is compassionate. They have several activities going on throughout the day. There is something that should appeal to anyone tastes. [name removed], the marketing manager, was so helpful during the transition process.

What we really saw that was positive is the staff, from the front end staff, to the director, who is excellent to work with. They have excellent communication. We get emails all the time with any updates. They're close by to medical facilities, so that's been a Godsend. The shuttle service they have has been very accommodating, so we've been very happy with that. They take the residents to doctor appointments, and on outings. Recently they went to the Tulip Festival. My family members love the food. They were at a different place with turnover in the kitchen that negatively affected the food, and now at Cogir of Northgate they rave about the food. They have no complaints and are very happy. The only downside has been the fact that there aren't any sidewalks along 15th NE. So if they're out walking with their electric walkers, they don't feel comfortable going on an outing to the grocery store due to the lack of sidewalks. Overall we've had a good experience, and would definitely recommend it to others.