38 Independent Living near Facilities Pheba, MS. Page 2

This community is worth investigating to see if this is a good option for your loved one. The proper care, respect, and watching over the residents is done well here; however, the staff are still good at allowing the residents have their autonomy. There are three meals a day, and there is a menu for the residents to order from. There are also snacks for the residents. My loved one enjoys the meals. The community is good at meeting dietary restrictions as well.

I understand how hard it is to find quality staff. However, there has been a lot of complaints about one of the nurses at this facility. (Not [name removed], which no longer works there) I personally experienced it myself on a Friday evening at 6pm. I was called and told my family member was out of medication that he takes everyday. This is a very long drawn out story but I was 4 hours away at the time and practically had a meltdown over the phone with her. My expectations of every single issue that comes along isn't at the very top however, had I known this before 6pm in a Friday it would not have happened this way. My sister and I are happy with Magnolia Manor. Our dad is safe, clean clothes, clean sheets, 3 meals a day, happy neighbors, he loves being there. I do have a problem with who is planning the medicine dispensing. I'm not trying to say micromanage everything. I'm just wanting better skilled healthcare providers (mainly nursing staff) with a pleasant attitude and good communication skills!

Very quiet clean facility. ALL of the workers are so kind to my mom and our family. They take the best care of her. They treat and us (family) as if we were the only resident. I see this with all the residents. I have no doubt my mom is in the right place!