8 Best Independent Living Communities in Negaunee, MI

I would definitely recommend Brookridge Heights to others. The staff is very friendly and helpful. There are lots of activities scheduled for the residents to participate in. The meals are delicious. The move in process was very easy. It happened so quickly that they let us use their furniture for a few weeks until we could get mom's furniture there. The room is very spacious. They communicate with my sister, who has power of attorney. They make suggestions like having us buy mom a clock or let us know if she should have a doctor's appointment.

The Mill Creek Manager, Clinical Director and staff are always professional and very helpful. There are lots of activities for residents. It is a friendly and safe environment and residents are treated with dignity and respect. Resident apartments are very nice, fitted with multiple ways to call for service and grab bars where needed. Medication management is a welcome service. Maintenance staff are there to help residents maintain there living space. Laundry and room cleaning service are good. Help with bathing and other assisted daily living tasks are available as needed.

Of all the facilities we toured by far Brookridge was the best. We felt a genuine connection to the community there. From the greeting we received to the end of the tour we saw smiles, eye contact, generosity, sincerity, kindness, and true caring. From [name removed] warm smile and genuine interest in my mom, to her respect and love for every resident and staff member we felt a sense of belonging. Every person we came in contact with was helpful and happy to answer questions and provide feedback. The residents were well cared for and engaging, and it was obvious how much the staff enjoys working there. It was like being welcomed into a family home. There is a true sense of community at which is why my mother decided she would like to be a part of this “family.” The lunch we were served was better than any restaurant food I’ve ever had. I loved meeting the staff! They take pride in what they do. I also learned that the staff gets to personally know the residents and everyone is valued!