32 Independent Living near Facilities Troy, ME. Page 2

The director is amazing and helps with anything needed and helps quickly resolve any issues that may arise. The marketing director is outgoing and friendly and will help with anything needed. The activities director goes above and beyond to come up with fun and unique activities and tries to pull people in. They do struggle in the kitchen. The food is not what it should be at times. They are having staffing issues (like so many businesses at this time) mainly with servers and the people who clean the rooms. The directors often have to pitch in and help with these things. Overall, is has been a great choice for my mother and a place where the residents look out for each other.

This review is for memory care: Staff is very committed to excellent care, and always available for consultation. After hours phone coverage is very sporadic and needs improvement. Memory Care unit should have its own phone number or extension.

My father moved into The Country Villa a couple of months ago and I was nervous to say the least. However, I am now so relieved and I can't say enough about the caring staff, great meals - and social activities that take place there. My father has adjusted well, made some new friends, and adopted the staff there as his extended family. They are all so kind and go out of there way to make family members feel comfortable as well. It's been a great experience and I would recommend this wonderful place to anyone that is need of a few services in order to live in a home like setting as independently as possible.