62 Independent Living near Facilities Dempster, KY. Page 3

[name removed] really lives it at Charter. She has lots of Friends and this is her first time living on her own. She is thriving. [name removed] can't stand or walk without a walker. She has fall a few times and they have a necklace to wear with a button that calls the staff. All have been so kind. The Facility has a nice dining room and variety of Menu items. They have helped her change clothes and diapers when needed. They are all sweet and tell [name removed] they are there to help. [name removed] apologizes to them. [name removed] and [name removed] have been helpful and kind too. Anything we need we just call [name removed]. Mostly the folks that live there made us feel welcome and help make our decision on putting our loved one there.

They helped without it feeling like it to the residents. Everyone was happy and alive!! Employees enjoyed their job.

My loved one is well taken care of they think they have always lived in the community. There are very good meals and the staff work with my loved one daily. My loved one has their baby with them. My loved one has even made a friend and they seem super tight. The staff communication with the family is very good. They call me when anything changes. There are three chef-prepared meals a day served. There are no choices but can have extra if something they really like. There are also snacks and drinks in-between meals.