39 Independent Living near Facilities Woodhull, IL. Page 2

The facility is expensive, but worth it. I would recommend it to everyone. My mom is in independent living. Staff (ambassadors) are on duty 24 hours daily. They can help with problems with the TV or if there is a problem. Recently, we found another resident in distress and called the staff. They were there within a minute and radioed for nursing, who were able to assess him and helped call his family to come take him for ER visit. The food is fantastic. They have 2 entrees plus a menu of everyday food you can always order, hamburgers, chicken sandwiches, lots of normal comfort foods. The dining room staff is very friendly and get to know your eating habits. The cleaners are very nice and do a great job. They come every 2 weeks in the independent living and once a week in assisted. The move in process could have gone better, but we moved in the day after Thanksgiving. Very little in person contact, but that was likely due to when we moved in. They did stock the apartment with sandwiches, chips, and water. Paper towels, a roll of toilet paper, flowers and wine. A welcoming environment that allows for easier transition. They have one resident ambassador who reached out after the weekend. Also, they do allow small pets and there is a therapy drug in site most days. The director, [name removed], was very helpful and easily accessed. Food is great. My mom has enjoyed book club, there are games, a work out room and a Little Library on 4th floor. My mom has made friends and feels good being there. The building is locked and you need to be fobbed into the building. My mom feels comfortable taking the dog out at night. Recently, they had a COVID outbreak, which was handled professionally, compassionately, and it was under control quickly by using isolation for those infected and mask mandate for others. They did not make all residents eat in their rooms, but would have if the above restrictions hadn't worked. The staff know me by name and who I belong to. I stayed with mom for a few days to help with the transition. I was able to eat with mom nightly and billed it to the room. I love Overlook for my mom.

It is so great to see my Aunt so happy! She loves the food and friendly environment. She has made so many new friends. We couldn’t ask for a better community for her to live in!

I am currently a resident at Park Vista North Hill in the Independent Living part of the facility. Everything has been very good for me here. I would recommend this facility to others!