38 Independent Living near Facilities Richmond Hill, ON. Page 2

It's great. They don't give anyone the hook, they bring in the care, and they can age in place. The Amica at Bayview Gardens is a bit fancier, and they offer a higher level of luxury. I didn't realize they were even an option, so it's something to consider. But we certainly are happy with this location.

Staff is freindly, facility is clean. Price is comperable or better than other homes I toured. Grounds are well kept. Monthly events calendar, with in house salon, laundry room, chapel, library etc. The facility is a good size without over crowding. The only complaint I hear from my mother and some others is the food is not so great, but served by pleasant staff and in a beautiful dining room.

This has been a roller coaster of emotions for my parents and I agonized over the decision to have my parents move - I knew it was time but I knew they didn't want to do this. From my first contact I felt supported by the staff and they guided me through the process. Again I feel so grateful for the staff and their caring commitment to the residents. I did some virtual tours of residences before holland garden And felt bang for the buck - my parents would have a larger space for the money. Activities - they've only been there a short time, but having my mother in law in a different facility out in Whitby, I feel that there is more to get the residents involved. Food - My mom loves to cook- so this is a tough one In my parents eyes nothing will compare , and I understand this. I've gone specifically to sit with my parents for several meals. I wanted to see for myself the portions and presentation. I did have 1 meal there when we were just deciding on Holland Garden. I felt flavor , presentation and portions were spot on. My parent's complaints other than it's not my moms cooking has been that there are not enough veggies. I'm vegetarian and my parents eat more veggies than meat. Also veggies seem to be corn peas and carrots, not much else. I've popped in at all times and constantly see people cleaning. Everything looks - feels and smells clean. Friendliness- if I could give a 10 - I would. All staff very friendly And so helpful, I'm so very impressed!!! My parents can't say enough about how caring and kind everyone they've had contact with is. I feel so grateful for each and everyone of the staff. I noticed my parents went through a grieving process- didn't expect that and they're still adjusting- but each week is getting better. I hope this helps other families that are going through making these tough decisions. There are many facilities around Holland Garden ticked all the boxes of what my parents felt they needed to make the move. They're scared of losing their independence and this is a big step! But the things they found difficult at the house - all points are addressed so that they feel independent, but have that safety net of staff to help at every turn.