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Willow Manor at Fair Hill Farm

18301 Georgia Avenue, Olney, MD 20832

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Peter - Resident/client
4.0
Four stars

Positives Well maintained facility. Activities are regularly scheduled but not all utilized by all residents. Shopping trips for groceries etc scheduled on regular basis. Outside events and informative information presented to residents frequently. Maintenance issues addressed quickly. Negatives Management doesn’t bring in outside contractors to assist in hvac repairs during heatwaves or extreme cold spells. Somewhat limited onsite parking. Less than one spot per apartment available within complex. However, on street parking available. Common areas hallways have inadequate hvac and tend to be hot or cold.... Read more

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About the facility Willow Manor at Fair Hill Farm

Willow Manor at Fair Hill Farm in Olney, Maryland is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Senior Apartments
Senior Apartments
Senior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.

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Amenities at Willow Manor at Fair Hill Farm

Health Care Services

Staffing & Ancillary Services

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Full kitchen
Handicap Accessible
Air Conditioned

Facility Amenities

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas

Recreational areas

Billiards Lounge
Fitness Center
Game Room

Services

Beautician

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Activities On-site
Activities Off-site

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Reviews for Willow Manor at Fair Hill Farm

3.3(7 reviews)
Write a Review
Cleanliness

3.4

Friendliness

3.3

Meals & Dining

No data collected

Care Services

3.4

Activities

3.0

Staff

No data collected

Value for Cost

3.1

1-7 of 7 reviews
Sort by

4.0
Peter - Resident/client
Senior Apartments
May 30, 2020
Four stars

Positives Well maintained facility. Activities are regularly scheduled but not all utilized by all residents. Shopping trips for groceries etc scheduled on regular basis. Outside events and informative information presented to residents frequently. Maintenance issues addressed quickly. Negatives Management doesn’t bring in outside contractors to assist in hvac repairs during heatwaves or extreme cold spells. Somewhat limited onsite parking. Less than one spot per apartment available within complex. However, on street parking available. Common areas hallways have inadequate hvac and tend to be hot or cold.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

3

Value for Cost

4

Response from Willow Manor at Fair Hill Farm

August 3, 2020

Hi Peter, Thank you for taking the time to share your thoughts and comments about Willow Manor at Fair Hill Farm. We are happy to see that your experience has been mostly positive. We appreciate your honest feedback and hope to use it to improve in the future. Kind regards, Habitat America LLC


4.5
JOYCE RINGGOLD AND JAMES JOHNSON - Resident/client
Senior Apartments
September 17, 2018
IT IS A PLEASURE TO BE HELPED BY OUR STAFF AT WILLOW MANOR -OLNEY MD.

I REALLY WANT TO TAKE THE TIME TO EXPRESS MY APPRECIATION FOR THE STAFF AT WILLOW MANOR-OLNEY MD..... [name removed], [name removed], AND [name removed] ALWAYS TREAT ME AND MY HUSBAND [name removed] WITH THE GREATEST RESPECT. I CAN COUNT ON ALL OF THEM TO ADDRESS MY CONCERNS WITH A SMILE AND IMMEDIATE ACTION TO MEET MY NEEDS...I AM NOT THE ONLY RESIDENT THAT THEY MUST FOLLOW UP WITH DAILY OR WEEKLY CONCERNS BUT I KNOW THAT ATTENTION IS GIVEN TO EACH AND EVERYONE OF US BECAUSE I SEE THE RESULTS. PLEASE ALLOW THEM TO STAY HERE AND CONTINUE HELPING US BECAUSE THEY MAKE A DIFFERENCE IN OURS LIVES..

Cleanliness

5

Friendliness

4.5

Care Services

5

Activities

3.5

Value for Cost

3

Response from Willow Manor at Fair Hill Farm

January 28, 2019

Thank you so much for your kind words, Joyce and James. We really appreciate you taking the time out to share your experience with us—and we agree, our team definitely does the extra mile. We count ourselves lucky for residents like you. We look forward to working with you again soon!


1.0
anonymous - Loved one of resident/client
Senior Apartments
September 5, 2018
[removed] poor

I would not even rate them a 1. Maintenance is so bad. Nobody in the office ever answers phone or returns calls. I took my mother home straight from hospital only to discover the hot water heater flooded her living room. Called emergency line. After an hr and a half a guy showed up turned off water, sucked water up from living room and set out a fan. Over a week and a half later not yet fixed. DO NOT SUGGEST THIS PLACE AT ALL. HORRIBLE!

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

Response from Willow Manor at Fair Hill Farm

January 28, 2019

We would like to apologize for your recent experience and sorry to hear you were less than satisfied with our maintenance team. We pride ourselves on our dedicated service and the high quality standards we maintain, and would like to make things right. Please send us an email at [removed] to discuss what occurred and how we might make it up to you. Kindly, Manor at Fair Hill Farm Management


5.0
anonymous - Loved one of resident/client
Senior Apartments
July 19, 2018
Great Service

The customer service was outstanding!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Willow Manor at Fair Hill Farm

January 28, 2019

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, our team definitely does the extra mile. Thanks again!


0.5
A Place For Mom Customer - Toured community
Senior Apartments
March 30, 2013
Verified Review
No washer and dryer

No washer and dryer

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Willow Manor at Fair Hill Farm

January 28, 2019

Thank you so much for the valuable feedback! We do offer washer/dryer hookups in every apartment and offer washer/dryers for a monthly fee. Manor at Fair Hill Farm Management


4.0
A Place For Mom Customer - Toured community
Senior Apartments
December 29, 2012
Verified Review
Same as Willow @ Clopper. Director i...

Same as Willow @ Clopper. Director is great. Parking not as good as Clopper & Proximity of shopping areas. Waiting List - 10 for 1BDR. Hospitality Suite up to 7 days.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Willow Manor at Fair Hill Farm

January 28, 2019

Thank you for the valuable feedback! Clopper's is indeed one of our sister communities. Manor at Fair Hill Farm Management


4.0
A Place For Mom Customer - Toured community
Senior Apartments
December 24, 2012
Verified Review
Possible

Possible

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Willow Manor at Fair Hill Farm

January 28, 2019

Please email us if you have additional feedback: [removed].


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Frequently Asked Questions about Willow Manor at Fair Hill Farm

Willow Manor at Fair Hill Farm offers 1 Bedroom and 2 Bedrooms. Learn more.

Willow Manor at Fair Hill Farm has received an average review rating of 3.3 based on 7 reviews. See all reviews.

Call (301) 260-7620 to reach a resident at Willow Manor at Fair Hill Farm.

To reach a resident at Willow Manor at Fair Hill Farm call: (301) 260-7620



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.