Wickshire Creeks Crossing

Nice and genuinely seemed to care about daddy. So many came through to hug him during his transition and hospice care I would recommend Wickshire Creeks Crossing.

My brother past away and they charged him room and board even when he was no longer here on earth. Unfortunately, he was there for 3 days but it seems like it was a nice place until you talk about getting your money back for services not rendered.

I can’t say enough how wonderful this place has been for my father. The staff was always very friendly and updated me on changes in my dad’s behavior and health. The place was clean and the food was good, as I had the opportunity to have dinner with dad on numerous occasions. My father has a private room in the memory-care facility. Wickshire Creek Crossing comes with my highest recommendation.

My loved one was sick with an infection and they sent her out to the ER and they said she had a stomach virus and sent her back to Wickshire. My loved one called me the next day to say she still didn't feel well and was throwing up until the next time and that she needed to go to the hospital again. The girl is going to say that all they can do is send her right back. Long story short it took my mom to continuously throw up and her blood pressure to sky rocket in order to be sent back to the hospital and now she is sick there. More staff and better doctors to check on the patients would be an improvement. They could also have a cleaner facility and cheaper prices for their care.

Families MUST visit often, develop friendships so they will always be aware of what's going on that's not seen or told, ask questions, be involved with loved ones care at all times on every level no matter how small.

It was a good experience overall. It is amazing how caring and helpful the workers are considering they are short staffed sometimes. I felt like they truly cared about my dad and I would highly recommend Wickshire to others. I only dealt with a couple of people that did not seem very caring or helpful.

They really worked with me when she became unable to qualify for "assisted living". Her condition deteriorated and she became more palliative care. They placed her on the side that made that possible. their admissions coordinator was so helpful and made the process so easy. Can't say enough good things about her.

I would recommend to others. We picked this community because it was veteran friendly and in her price range.

So far our introduction to Wickshire has been nothing but excellent! My mom is not there yet but everyone has been very helpful they make you feel excited to be a part of their community ! I'm glad God sent me in their direction . I think my mom will really enjoy living there.

The staff was all very kind and helpful, there were some billing issues that required us to really read the invoices carefully and reconcile the inaccuracies with the accounting office. It was totally adequate and met our family's needs at the time.

My loved one is currently a resident at Wickshire Creeks Crossing. The staff at this facility are kind and work so well with the families of the residents. I am beyond grateful for Wickshire Creeks Crossing! I would recommend this facility to family and friends.

We have had a good experience with assisted living at Wickshire Creeks Crossing. It has been a pleasant transition for my dad, and the ladies that work there are very sweet.

It is a beautiful facility and the staff know my dad by name and always greet me when I visit. I am still learning names. They always take time to answer any questions I have. I try to visit at different times of the day and they seem to be pretty consistent.

The admissions staff was easy to work with, and they were able to accommodate my financial and quality of life requirements. There's been some staff turnovers and it's taking a while to get her wheelchair and other items, but no significant issues. I would recommend this community to other families.

We got off to a rough beginning, but things have gotten so much better due to my advocacy for my spouse. I would tell others to just be present for your loved one; not every day but often. Sit with them at some meals; participate in some activities with them. Be visible as much as possible and ask questions.

In searching out, reviewing and visiting several facilities it came down to choosing Wickshire. From the moment my son and I walked in we felt welcomed and the hospitality offered was very appreciated. The facility is bright and cheery with lots of activities going on. The staff knew each patient by name in the hallways and were very friendly. Mother in law is actually being transferred there today and we feel very comfortable. And last but not least [name removed] was wonderful to work with and made the whole process easy.

Right when you walk into the community the staff members are all very friendly and are more then willing to answer any questions. Even if the staff are busy and a family member or residents needs assistance they will stop what they are doing so they are very attentive. The community is very clean and always smells fresh. We see plenty of different activities going on. Based on our experience we have already recommend Wickshire Creeks to other families and we will continue to do so.

The community feels like family now. The staff are good at keeping the family in the loop on our loved one's care. The staff are flexible in meeting with the family and our requests. They have gone out of their way to accommodate and make my loved one feel safe and comfortable. This has given me peace knowing my loved one is well cared for. There are three meals a day served to the residents, and there are opportunities to have seconds. The dining staff will go out of their way to make sure my loved one has something they like to eat.

Super impressed with this facility! As soon as I toured, I immediately reserved a room for my mother. I’m excited about my mothers new residency!!