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West Shores is great! Would I recommend anyone else to live here? Absolutely! It doesn't take much to make a person like me happy. All I need is good friends, good wine, and good music. West Shores offers all of that and more.... Read more
Get away from the noisy city and enjoy the peacefulness and serenity of West Shores — a 17-acre community offering independent living, assisted living, and temporary stay services in Hot Springs, Arkansas. This multi-story community features open-concept common areas, a list of desired amenities, and two stunning restaurant-style dining halls lined with large windows, filling the room with an abundance of natural light. Visit with your loved ones in the open atrium lobby, or admire the breath-taking view of Lake Hamilton while relaxing on the patio with your pup.
At West Shores, you don’t have to fantasize about a life free from household chores because that’s your new reality. Professional associates provide regular housekeeping, laundry, linen, and maintenance services throughout the week, helping you keep your apartment clean and organized. Nutritious and savory meals are prepared with the freshest ingredients every day thanks to the culinary team. Join your friends in one of the luxurious dining halls for breakfast, lunch, and dinner. With a rotating menu, you’re sure to find a dish that satisfies your dietary needs and also tastes amazing!
Highly trained caregivers and licensed nurses offer a wide range of assisted living services that are available...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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A Place for Mom has scored West Shores with 9.8 out of 10 using our proprietary review score based on 38 reviews in the last 2 years. Over all time, West Shores has 118 reviews with an average "overall experience" of 4.8 out of 5.
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My mom seems happy at West Shores and that is all that matters.
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West Shores is great! Would I recommend anyone else to live here? Absolutely! It doesn't take much to make a person like me happy. All I need is good friends, good wine, and good music. West Shores offers all of that and more.
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I would definitely recommend West Shores to anyone and everyone. Their healthcare facility that they offer in the community. They took excellent care of my husband while he was ill and really helped me with the process during his loss.
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I love all of the activities that are provided here at West Shores. All of the staff is great and the others residents are all very nice and helpful. It feels like we are a big family. I would recommend West Shores over any other place. You will find a home here.
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I have found a home in West Shores. I am Very happy here and feel like family here. I think that the staff here is remarkable with the way that they take care of us residents. I am a very happy person here. I would recommend West Shores to everyone!
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West Shores is a beautiful community and nice to look at. It's nice to have a home so beautiful. The activities are great. There is always something to do with many different options. Everyone is so friendly!
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My husband and I moved in here 7 years ago and we love to call West Shores home. We are allowed to feel independent while still getting the assistance that we need. I love leaving meals and playing the piano for our neighbors and guest as well as playing the piano for our church services on Sundays. If your looking for a good place to call home then this is it.
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As a army many I love order and West Shores is just that. I spend my days on my computer but West Shores hosts these parties that serves some of the best snacks. And me, I love snacks. It doesn't take much to make me happy but West Shores exceeds the expectations.
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I think this place is a good organization. They take care of my needs and care about me and my health. I do not have another place to compare West Shores to but I don't want to look into comparing because I'm happy where I'm at
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I must like West Shores because I still live here. My wife and I both live at West Shores. They offer everything we need as a Independent and Assisted Living couple. There is always something going on to keep us busy through the day. The grounds are great for me to walk every day.
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I've been here for 10 years and have enjoyed every minute. I would have found somewhere else if I wasn't happy. I love the beauty of the building. We have the best employees here. They are all so kind.
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I'm happy here. This is a place that I love to call home. I love playing cards with my neighbors. I've enjoyed my time working in our beautiful garden area outside on the patio area. I am able to come and go as I please. Being independent that is very important to me.
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West Shores is GREAT! You won't find many places around that have such caring people. The people are amazing and check on us often. The meals are great. There are always options to keep everyone busy. Amazing neighbors
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Facility tour for parents possible admit, may need assisted living , facility recommend from friend, pleased with options for ind living or assisted living in same apartment , cost comparable with others, good location
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My wife and I could not live at home she live 3 years and 3 month after we moved in. I tell everyone that is looking to move in. That you can't live at home, this the place to live.
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Response from West Shores
November 8, 2024Hi Ken E, thank you for taking the time to leave a review for us at West Shores. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
My apartment is spacious and comfortable. The other residents are friendly, and the staff is also friendly, as well as caring and competent. They go out of their way to learn our likes and dislikes, so that they can make us happy.
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Response from West Shores
November 8, 2024Ann S, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at West Shores!
West Shores has had some issues with staffing. Their director of nursing left and they have a constant turnover of nurses and CNs. That causes instability of care. Also, their Administrator is not great at followup when issues are addressed. The nurses and CNs that have care for Mom have been wonderful. Very friendly and caring. My only challenge is the turnover and staffing issues. West Shores has a very caring team that helped make the transition from living at home easier. They have really nice rooms, friendly staff, great food and ways to socialize and make friends through lots of activities.
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Response from West Shores
September 10, 2024We DO have amazing staff and we will always work to get more folks to join us, that really love and care about our residents! We will share your concerns with the community team so we can work on a solution. Thank you for taking the time to give us a nice review.
Our two-bedroom apartment is well-designed and spacious. The nurses and other staff are friendly and attentive. Any problem that arises is taken care of quickly and effectively. Meals are usually quite good, and on special days (Mothers' Day, Fathers' Day, etc.) they are exceptional! There is a variety of activities for those who wish to participate. Since my wife and I are still mobile, we especially appreciate the weekly bus trips to eat out and visit museums and special sights such as Petit Jean Mountain, the Grant County Museum, Oaklawn Casino, Bathhouse Row, and others. We have been here for a year and a half, and we hope to be able to spend many more years enjoying the people and facilities at West Shores.
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Response from West Shores
August 6, 2024William, thank you for such kind words. We always love to hear what it's like living at our community and the experiences they have had. We strive to be the best with keeping our residents/families happy.
We have lived at West Shores for about a year. Its more like a small town than a senior living center. Every one knows your name and the staff is very friendly. The food is plentiful and tasty (chef is from a major hotel here). There are daily activities and trips several times weekly. The grounds are nice with plenty of white tailed deer and rabbits to watch. Come see for yourself!
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Response from West Shores
July 20, 2024We are glad to hear that you have enjoyed your time with us at West Shores. We strive to provide great customer service and activities for everyone. Thank you for the positive review.
I have very little to compare to...however the overall experience, the cleanliness and friendliness of the staff is very good. The quality of care is good as well, and the value for cost overall seems very good. Happy very fortunate we found the place. It was recommended to us by someone else. I made the decision to seek you out in five minutes. It was one of my better decisions. If I were to ask anything, it would be that the caretaker see to it that she walks, a substantial amount every day. She eats the proper foods. She is a type three diabetes and she loves sweets and sugar. She will lie about whether she ate that or not. Also, I would like for her to be forced to go to activities, bingo, cards, games ,whatever.
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Response from West Shores
May 27, 2024Mike, we are very happy we could provide you with a positive experience!
See what the neighborhood has to offer and what’s nearby:
West Shores offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored West Shores 9.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (501) 767-1200 to reach a resident at West Shores.
To reach a resident at West Shores call: (501) 767-1200
Studio, 1bd, 2bd
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Studio, 1bd, 2bd, Detached Cottages / Bungalows, Semi-Private
Situated on beautiful Lake Hamilton with a lake view from every apartment, Atrium at Serenity Pointe is a lodge-style senior living community located near all local hospitals (CHI St Vincent, NMNC and Healthstar) as well as Hot Springs Mall, Bath House Row with boutique shopping and the Gangster...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.