West Shores

I have very little to compare to...however the overall experience, the cleanliness and friendliness of the staff is very good. The quality of care is good as well, and the value for cost overall seems very good. Happy very fortunate we found the place. It was recommended to us by someone else. I made the decision to seek you out in five minutes. It was one of my better decisions. If I were to ask anything, it would be that the caretaker see to it that she walks, a substantial amount every day. She eats the proper foods. She is a type three diabetes and she loves sweets and sugar. She will lie about whether she ate that or not. Also, I would like for her to be forced to go to activities, bingo, cards, games ,whatever.

Friendly staff felt welcomed when would come to visit. The rooms are nice and the facility is clean. The room was more spacious for their price compared to a few others.

I came in for a tour and met with the Sales Director. She was very up front, honest and well informed about the community. We could tell the residents adore her as they spoke highly of her. I wish we could have made a deposit because the sales director left a great impression on us from her smile, her honesty, the glow she had about talking about the community and engaging with the residents. We did tour a few other communities, but none compared to West Shores. The apartments were spacious, and windows were great for those in wheelchairs when sitting you still get that great view. The only bad I have to say would be the director of nursing. She was very rude and pushy on care and not allowing my loved one to speak on what she wants from senior living. If the director of nursing can get some training on customer service and how to speak to people, we may have made a deposit. Overall West Shores made us feel at ease, homey and just a great environment. The residents seem happy!

We would certainly recommend West Shores to anyone looking for an assisted living facility.The one concern we have is the recent shortage staff and replacement of staff with agency staff. Those staff members are less organized in some aspects observed. By my mother-in-law, such as repeated late medication administration to some of her dining table mates.

My experience with the community has been fairly well but I've had to give the nursing staff a little more involved than they were in the beginning. I chose this place because it seem to be a fair price but shortly after moving my sister there they added on a level of care at $650 a month more. The bookkeeping department has had incorrect invoices for the past three months that I've had to go in and straighten out with the accountant. The meals there are just average and nothing more. I do wish they had more activities to keep my sister a little busier.

West Shores is a great community and with so many activities happening throughout the day is great to see the residents really involved. The Sales Director was very helpful and the move in process was smooth. She did not sugar coat anything and made sure we knew all cost upfront.

West Shore residents seem to be happy and well taken care of. I met with the Sales Director [name removed] and she was very helpful. It was nice to hear the residents talk so kindly about the employees and how the activities are ran. I look forward to coming back in a few weeks. I would recommend West Shores to anyone looking for a genuine community that actually cares for the residents like family.

We went as a team for gingerbread houses and karaoke and you can really notice the effort put into these activities! The community was having the best time and it was very well put together! I really loved going and spending time with the tenants and i could tell they did too!

I had so much fun at West Shores. The residents were nice and fun to talk and spend time with, I wish to return again. The staff was very kind to their residents, double checking if they needed anything. For a bunch of amazing elderly folk, they were very energetic and engaging in the activities.

Had an amazing experience with staff and people at Westshores! Loved the fun activities and the atmosphere!! 100/10 recommend! The staff was very attentive to the clients! They were very interactive and responsive to everyone in the area!

I love west shores. I’ve lived here for going on two years. Everyday has gotten better. One thing that I love is that there isn’t any gossip. Everyone treats you so well. The employee and even other residents truly care about you. I’m looking forward to to events going forward.

Very good place. A place to call home. I have really enjoyed getting to know my neighbors here at west shores. [name removed] is very good at everything she does and we are very glad to have her here. The amount of things that you receive are very worth the cost. One of the cheapest communities that I have stayed in but still received everything plus more for what I would have to pay double for else where.

I would definitely recommend West Shores to others for Assisted Living. The staff are very friendly and responsive to my mom's needs. She feels very safe at West Shores. Her room is quiet and it feels more like an apartment. There is medical care on site, which is a big bonus. The food does seem to be hit and miss and is probably the biggest complaint that we have here. Prior to moving in, we were told that the food was great, but this has not been our experience. I hope this changes. Overall, West Shores is a nice community!

My husband stayed at West Shores for 10 days while I was out of town. The care he received was exactly what we had hoped-for. He made friends that he ate with, went to exercise class, and even had a lift reclining chair in his apartment. When the need arises again, we will be back to West Shores.

I recommend West Shores Assisted Living to others! One huge selling point for us was the fact that several residents came up to us and told us that they were happy living here. I knew right away that this feedback was huge! The staff is phenomenal in every way. According to my mother, the food is so/so: no steaks, no roasts, not a lot of variation; the menu repeats and often. She isn't a complainer so when she mentions something, it means something. The place is cleaner than most. The move-in process was a breeze. I would have liked to see a 30-day follow up with management and clinical team in the way of a family care plan; my mom had a hard time adjusting. I still haven't met the Executive Director and that should have happened either right away or within days; mom has been a resident for over a month now. The activities are awesome! A lot is offered that interests my mom.

Our less than optimal experience had to do with the accounting department and lack of communication. Things seem to have straightened out since then. The staff is great! There always seems to be something going on to get the residents involved. Very happy with all aspects of that.

My dad decided he wanted to move to an independent living facility. Since we have had friends who have lived at West Shores, we scheduled a tour. [name removed] met us in the lobby, showed us around the facility, and got us settled in for a wonderful lunch. Dad was pleased with everything that day and didn't even want to look elsewhere. We recommend West Shores to anyone looking for a lovely place to spend their Golden Years.

I came in for a tour on a weekend and met with the Sales Director. She was knowledgeable, friendly, caring and her smile had me sold on the community. You could tell by the way she interacted with the staff and residents that she genuinely cared for everyone. During the tour I noticed the common areas were kept up to part and the apartment that was shown had a beautiful view. After touring 4 communities West Shores had me sold from the moment I met with [name removed], the Sales Director to the staff and residents. West Shores is where you need to be. Everyone really cares for the residents.

My loved one was here a short period of time. It was very clean. The care was good. The staff was great. They were really good, and there was no complaints. We picked this community, because of the location, and it was easy to get to.

The Sales Director has been most helpful in getting me enrolled and settled in the new surroundings. Her pleasant smile and good words go a long way! West Shores has been nothing but good to me and family when they comes to visit me.