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The cleanliness of the overall area gets a 5, but for the cleanliness of the room that gets a 3. There are many activities to keep them engaged, games, exercise classes, excursion. Also provide on occasion community invited activities, craft sales.... Read more
West Park Senior Living offers independent living, assisted living, and respite care services in a multistory retirement community located approximately 30 minutes east of Los Angeles. Emerald green trees and bushes of all shapes and sizes surround the community and offer residents shady walking paths and a refreshing atmosphere.
Within an hour’s drive, residents can explore California’s sunny beaches, scenic hiking trails, and renowned attractions. The city of San Dimas also provides access to parks, golf courses, shopping centers, medical facilities, and more. Homebodies are also in luck, as the community provides an incredible array of amenities and activities.
Residents are free to peruse the courtyard, walking paths, and resident garden. They can also spend time in the library, salon, fitness center, game room, movie theater, or worship space. Additionally, residents can take advantage of concierge services, volunteer programs, and an on-site sundries shop that offers daily miscellaneous items.
The friendly, 24-hour staff offers assistance with daily living activities, mobility and transfer assistance, scheduled transportation, customized meals, housekeeping, and maintenance, while residents are free to partake in regularly scheduled fitness, social, and leisure activities.
At West Park Senior Living, residents may select from the pet-friendly studio and one-bedroom units designed to accommodate their needs....
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.6
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Review Score
138 reviews9.6
Out of 10
5 star
70%
4 star
22%
3 star
8%
2 star
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A Place for Mom has scored West Park Senior Living with 9.6 out of 10 using our proprietary review score based on 46 reviews in the last 2 years. Over all time, West Park Senior Living has 138 reviews with an average "overall experience" of 4.6 out of 5.
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Current resident: Place is always dirty and smells. I have made several complaints about the cleanliness but it hasn’t changed. I have seen reviews that speak to the cleanliness of the place. Are you sure they are taking about West Park Senior Living. Also the residents are very rude and nosy. I don’t enjoy living here, biggest mistake of choosing this place to live in.
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The cleanliness of the overall area gets a 5, but for the cleanliness of the room that gets a 3. There are many activities to keep them engaged, games, exercise classes, excursion. Also provide on occasion community invited activities, craft sales.
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Staff and residents are extremely friendly. They have a lot of great amenities provided to the residents. The room size is like a typical studio. It has a walk in closet.
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Response from West Park Senior Living
October 29, 2024Hi Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
Thank you, [Name removed], for a thorough tour and explanation of what West Park has to offer its residents. It is important the quality of life exists for everyone seeking that. I felt like I could visit my loved one whenever I wanted and be a family member instead of a care giver. The variety of activities and dining options are impressive.
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Response from West Park Senior Living
August 12, 2024Deborah, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at West Park Senior Living.
After speaking to [name removed]and working with [name removed]we were sold. Made the journey painless. [name removed] accommodated our situation and questions so quickly and bent over backwards to ensure our concerns were met. Then the tour was so impressed with how vibrant staff and residents were. Cannot express how grateful and blessed we are that we found West Park Senior Living.
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Response from West Park Senior Living
August 5, 2024Nancy, thank you for sharing these kind words with us about our community. It means the world to our team at West Park Senior Living!
[name removed] accommodated us at the last minute for a tour of the one bedroom apartment. [name removed] was professional, personable, engaging and thorough. He made us feel comfortable and addressed our questions. All the staff and residents we encountered appeared friendly. The facility is in a quiet neighborhood, which appeared to be very safe. The building is old, but maintained nicely.
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Response from West Park Senior Living
July 17, 2024Thank you Tina for your positive recommendation of West Park Senior Living! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Very impressed with facility overall. Friendly staff who are very attentive to residents
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Response from West Park Senior Living
June 20, 2024Hi, your wonderful feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave praise and kind comments for our West Park Senior Living team! Take care, we hope to see you again soon!
Mom is very unhappy because her rent has doubled and the food is not as good or as plentiful since West Park was bought by a new company. They close the facility at 6 PM every night. So, if we bring her back later, we have to practically break in.
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Response from West Park Senior Living
June 21, 2024The good opinion of others is important to us, including how people view our services. When Pacifica took over the community there was much work to do such as handle deferred maintenance and bring services into line. Our prices are currently competitive within the market. There are plenty of options on the menu but our chef values feedback from residents and family members, so feel free to talk directly with the dining staff. The security measures of locking the access doors are for resident and staff safety. We would appreciate it if you would leave a voicemail or make an appointment with the executive director.
We were here to view your property and there was bingo, happy house, music, and singer [name removed] and we had a wonderful very enjoyable time. Staff is great. Dinner (chicken cordon bleu) excellent.
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Response from West Park Senior Living
June 17, 2024Anonymous, thank you for sharing these kind words with us about our community. It means the world to our team at West Park Senior Living!
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Response from West Park Senior Living
June 17, 2024Thank you for your review! We're glad to hear that you have enjoyed your experience at West Park Senior Living.
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June 17, 2024Thank you for your review! We're glad to hear that you have enjoyed your experience at West Park Senior Living.
Nice experience for senior living that I had never known.
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Response from West Park Senior Living
June 13, 2024Thank you Anonymous for your positive recommendation of West Park Senior Living! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
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Response from West Park Senior Living
June 13, 2024Thank you for your review! We're glad to hear that you have enjoyed your experience at West Park Senior Living.
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Response from West Park Senior Living
June 13, 2024Hi, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at West Park Senior Living. Thank you again, we hope that you have a great day!
Great experience, 1st time is a place like this. Enjoyed bingo.
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Response from West Park Senior Living
June 12, 2024Thank you Julie for your positive recommendation of West Park Senior Living! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
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Response from West Park Senior Living
June 11, 2024Hi, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at West Park Senior Living. Thank you again, we hope that you have a great day!
The staff at West Park Senior Living are friendly. The housekeeping is okay. The meals are sometimes good and sometimes not that great, but you can order something different if you don't care for the main entrée. So, there are plenty of options. The move in process was hard due to our commute, but they worked with us. I would recommend West Park Senior Living to others.
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Response from West Park Senior Living
May 9, 2024The good opinion of others is important to us, including how people view our services. First, we would like to thank you for your kind words about our staff; they are a friendly group! You mention that housekeeping is okay. Would you consider leaving a voicemail with specific suggestions for the executive director or making an appointment? You mentioned a commute, so either option works for us as we would like to know if we can make any improvements. With regard to the menu, thanks for mentioning that there are plenty of options. Our chef values feedback from residents and family members, so feel free to let us know.
I feel so blessed to have been directed to West Park. Our experience couldn't have been any better. It was a very smooth transition. West Park felt very homey & comfortable. I knew West Park would be the place as soon as I walked in & was greeted. The whole staff is amazing! We loved the sit down restaurant experience & the food was really good. (Which was important). The activities were really fun. I got to experience a few activities with my FIL. My FIL's room was very nice & clean with a beautiful view & balcony which he enjoyed. Overall it was a great experience. I would definitely recommend keeping West Park on your list for senior living.
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Response from West Park Senior Living
May 7, 2024Deanne, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at West Park Senior Living.
I found my true partner here after my divorce. Would prefer a bath tub, but I understand why there is a step-in shower. Local community centers. I enjoy the scrabble activity but hope to get more involved. I like my privacy and it works out just fine.
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Response from West Park Senior Living
April 16, 2024Hi Anne, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
It is hard to decide that your parent needs someone else's help and care. West Park team was very helpful in transition and it felt good to see that we didn't make a mistake. They are perfect fit for what our senior needs. Thank you [name removed] and [name removed] for everything you did for us.
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Response from West Park Senior Living
April 4, 2024Hi Aleksandra P, your wonderful feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave praise and kind comments for our West Park Senior Living team! Take care, we hope to see you again soon!
See what the neighborhood has to offer and what’s nearby:
West Park Senior Living offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored West Park Senior Living 9.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (909) 592-8844 to reach a resident at West Park Senior Living.
To reach a resident at West Park Senior Living call: (909) 592-8844
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.