Wellhaven Senior Apartments

There is the normal turnover of staff but the new staff appear to do okay. New management may change staff in the future. Food is at the mercy of the tastes of the beholder. Some meals just don't fit the taste of some. There is always the option of using local grocery store delivery to make your own these cases. Activities are also for those who choose them. The activities are fine but some just choose not to participate in all activities.

The staff were wonderful and caring. Mom ended up on hospice and passed [date removed] and even in the end they had a beautiful way for her to be taken out of their facility by the funeral director. They worked fabulously with the hospice staff also. I couldn't be more pleased with Bay Harbor of River Falls.

They are very caring and responsive. My mom felt very comfortable. It wasn't the nicest facility but was maintained well for its age.

River Falls is a lovely town. It has 2 grocery stores , an Ace hardware store, and shop and restaurants. Big box stores are about 9 miles away in Hudson. I loved it there.

The staff members are very friendly and helpful. They are willing to work with the families to ensure the best care. What we like the most about the community is the staff members willingness to alter care plans as needs change. Activities.

My mom feels safe and comfortable there. That's all I could hope for. We picked this community, because of the location, availability, and services. I would definitely recommend it! The tour experrience was really good. Very informative and attentive.

This facility had openings. It is what drew me to it. Every other newer facility had a long waiting list. I think this old building fills a need for quick placement. We could have waited but I chose not to. I needed to have some peace of mind. The staff is wonderful; very friendly and helpful. It seems like nothing is too much to ask. It is also the Senior Center for the county. Community people are coming and going regularly. I don't mean to bad-mouth this place. It is just old.

This facility had openings. It is what drew me to it. Every other newer facility had a long waiting list. I think this old building fills a need for quick placement. We could have waited but I chose not to. I needed to have some peace of mind. The staff is wonderful; very friendly and helpful. It seems like nothing is too much to ask. It is also the Senior Center for the county. Community people are coming and going regularly. I don't mean to bad-mouth this place. It is just old.

We had many friends who's loved ones moved into this community and had nothing but good words to say about them and we really liked everything we saw on the initial tour. The reason we gave it a 4 overall is because of the meals - now the problem has been fixed but for awhile with staffing and covid they were having a tough time preparing the meals for the residents. We would recommend this community to other families.

My mother stayed at Wellhaven her last two years. It's a warm, caring environment where the staff puts residents first, providing support without being intrusive or pushy. They try to help seniors maintain as much independence as possible. The atmosphere among the residents is quite social. Mom arrived there from out-of-state, without knowing anyone but us in the area, but quickly made several good friends among the other residents and staff. When it grew apparent that the end was coming, they worked miracles to keep her in her apartment with her beloved cat. I can't recommend Wellhaven highly enough.

My brother chose Wellhaven because the location was great and it had availability right when he needed it, after moving back here from California. It seems really friendly there and it feels like home. The apartments are nice, the common area is comfortable and the eating area is large enough. They have tables for 4 even. The staff is easy to communicate with and they answer any questions my brother has. My sister goes every week to have lunch with him at the facility and she says it’s really good. The place itself is very clean. Housekeeping comes in about once a week and cleans his apartment and the rest of the time it’s up to him to keep it clean. As far as laundry, he’s responsible for that. They have a lot going on for activities like bridge, bingo, and euchre. We even saw a bald eagle bird show; they have a lot of different types of entertainers that come in, including a local famous artist. The other residents are very friendly and he’s getting along with everyone great. One of our aunts and people he’s gone to school with are there too, so he’s surrounded by friends and even family. The facility provides 1 meal a day, lunch, and I like that if you don’t show up to lunch, they come check up on you. He has a full sized kitchen and a 2 bedroom apartment. I think for what he’s paying, he’s getting a good value. I would definitely recommend it here.

They do a great job at Wellhaven! It's been a difficult transition for my parents, but the staff are friendly and very caring. They're really doing their best to help my parents get settled and involved in the community. The facility itself is well kept, clean, and a very nice looking place!

Disliked the religious focus, but that's what it's like in Wisconsin.